Foster and Kinship Care - Manager

Central Queensland Indigenous Development Ltd
Rockhampton & Capricorn Coast
Community Services & Development
Indigenous & Multicultural Services
$80,000 - $89,999 + super + sal sacrifice benefits
Full time
Posted 12d ago

About the business

Central Queensland Indigenous Development is an Indigenous Community Controlled  organisation delivering services to Aboriginal and Torres Strait Islander people across Central Queensland. Our teams work collaboratively with our families, partners and other service providers to ensure high-quality support and positive outcomes.


About the role

The Manager’s primary role is to provide leadership and accountability to the Team Leader and staff, funders and other community stakeholders for staff to engage families to achieve better outcomes for the safety of children and our indigenous community.


Closing date - Wednesday 8th December 2021

Enquiries - Candice Field (07) 4920 0000

*only shortlisted applicants will be contacted


Responsibilities and Duties

  • Lead the local Foster and Kinship Care team
  • Manage the intake and assessment of potential carers
  • Monitor caseloads and case plans and ensure clients are progressing towards goals
  • Provide leadership to staff on service delivery to clients, allocation of internal resources to service delivery and support staff development by providing relevant advice to the Executive
  • Develop and maintain positive and professional relationships with internal and external stakeholders
  • Be accountable for achieving targets, including indicators that support service delivery and CQID strategic and operational plans
  • Achieving team and service delivery performance objectives including client satisfaction.
  • Ensure quality assurance processes are embedded in service delivery and lead complaint resolution
  • Contribute to reporting, business plans and promotional activity
  • Be accountable for achieving key performance indicators, including indicators that support service delivery and CQID strategic and operational plans
  • Lead and monitor the recruitment, performance, development and wellbeing of staff members
  • Develop and maintain positive and professional relationships with government departments, external stakeholders, service providers and community 
  • Represent CQID at relevant designated external meetings and forums 
  • Participate in and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
  • At all times work within CQID’s Workplace Health & Safety Policies and Procedures
  • Other responsibilities as directed by the Chief Executive Officer


Special Requirements

  • Strong local community connection and knowledge
  • Blue Card
  • Driver's Licence
  • Current Child Safety Personal History Screening Check



Benefits and perks

  • Learning and development opportunities
  • Indigenous environment
  • Salary sacrifice and tax benefits


Skills and experience

Qualifications and experience

  • Qualifications or knowledge related to Child Protection
  • Experience at successful service delivery to Aboriginal and Torres Strait Islander people
  • Experienced in client engagement and case collaboration


Skills and attributes

  • Aboriginal and/or Torres Strait Islander heritage – [Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants]
  • Competent in use of Microsoft Office software
  • Physical ability to undertake job responsibilities
  • Ability to communicate effectively; spoken and written
  • Self-starter, motivated and able to self-manage work tasks
  • Strong connection to and knowledge of local Indigenous Community
  • Experience in developing and managing case plans


Employer questions

Your application will include the following questions:
  • Do you have a current Working With Children (WWC) Check?
  • Do you have a current Australian driver's licence?

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