Crisis Support Worker

Northern QLD
Community Services & Development
Housing & Homelessness Services
$40.68 per hour + Super + Salary Packaging
Posted 5d ago

Life at Vinnies

At Vinnies, you'll be joining a team of committed staff and volunteers who work to improve the lives of those they assist throughout the community. We're bold with ideas and operate with pace and passion. Always looking for better ways to achieve our 'good works', Vinnies employees are innovative professionals who are driven to help make positive change. Vinnies Queensland is a highly regarded charity organization with sites all over Queensland!

Ways we Reward You!

  • Competitive remuneration package AND salary packaging
  • Professional development opportunities
  • Join a welcoming and inclusive team within a values-driven organisation

The Role

As Crisis Support Worker you will be responsible for the provision of end-to-end support for clients engaged through your respective crisis accommodation program. Employed to provide holistic support throughout all facets of the client journey from intake to exit, an inherent requirement of this role is to provide a high standard of case management, advice and support.

The key focus of this role is the provision of assistance to clients who are homeless or at risk of homelessness to access safe, affordable and stable accommodation. A key outcome of your position is to assist in enabling clients to overcome barriers which have contributed to their homelessness or risk of homelessness.

Must be flexible to work a rotating roster and available for backfilling shifts when required.

To be successful in the role, you will meet the following criteria:

  • Minimum Certificate III in Community Services or related field
  • A COVID-19 vaccination certificate is required in accordance with the Queensland Government Workers in a Healthcare Setting (COVID-19 Vaccination Requirements) Directive
  • Knowledge of and ability to work within relevant legislation and guidelines relating to the delivery of specialist homelessness services
  • Previous experience as a Support Worker or equivalent within the homelessness support sector or related field
  • Ability to deliver advocacy on behalf of clients and ensure confidentiality of client information at all times
  • Understanding of and commitment to the philosophy of the St Vincent de Paul Society Queensland and an ability to work in accordance with policies and procedures to promote the values and mission of the Society

To apply, please submit your resume and cover letter via SEEK or our careers page today!  

If you would like to view the Position Description, please visit our website:

At St Vincent de Paul Society QLD we are committed to meaningful equity and diversity in our workforce. Applications from Aboriginal and Torres Strait Islander peoples is strongly encouraged.

You will be required to complete a police check should you be successful in being appointed to our organisation.  To be eligible for this position you must have an appropriate visa to work in Australia/New Zealand.


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