Customer Service Officer (Hybrid)

ACT
Banking & Financial Services
Banking - Retail/Branch
Part time
Posted 12d ago
  • Join the St.George team in Belconnen
  • Part-time role, 24 hours per week
  • Perfect position for someone who enjoys customer service and sales

How will I help?

You’ll be the face of St George – working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances – and delivering a tailored solution that clearly offers the most value for them.  Along the way, you’ll use your new business skills to find new leads across our wealth, insurance, home loan and small business lending.

What’s in it for me?

We want you to love what you do – and where you do it. You’ll be paid fairly, while being in a great position to grow your career – with a range of online learning, training and career planning tools on offer. Some of the best banking, wealth and insurance benefits that are out there will be on offer – and you can even take paid volunteer leave or secondments as well. 

What do I need?

With experience in customer service – and a solid track record for meeting sales targets – you’ll see this role as your next opportunity to become a new business expert. You’ll be able to communicate clearly and confidently with our customers, fostering great relationships and providing service that can really exceed their expectations. And you’ll do all of this as part of a team environment – which you’ll have worked in before.

What’s it like to work there?

When you join St George, you’ll become part of the broader Westpac Group family – a friendly, switched-on team working towards a single purpose of helping Australians succeed. As an equal opportunity employer, we’re proud to have created a culture where people can be their best, in an environment that values diversity and flexibility. And one where everyone belongs.

The Westpac Group has implemented an Entry to Workplace Policy that requires employees and others entering our workplaces to be fully vaccinated against COVID-19 by relevant dates set out in the policy (subject to applicable medical exemptions). Our employees are required to comply with the policy regardless of whether they are in customer-facing or non-customer-facing roles (as employees in non-customer-facing roles are required to attend the workplace under our Hybrid Working Strategy). Further, the Westpac Group is required to comply with State/Territory issued public health orders/directions which require relevant workers to be vaccinated against COVID-19 to enter workplaces.

By applying for this role, you acknowledge that you are aware of our Entry to Workplace Policy, and if you secure employment with us, you will be required to comply with the policy.

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