Customer Account Advisor

Hays Office Support
Darwin
Call Centre & Customer Service
Customer Service - Call Centre
Full time
Posted 8d ago

Opportunity for an enthusiastic customer service champion to work with a large successful organisation

Your new company
We are currently recruiting for customer account advisors for a large sports betting organisation.

Your new role You will be working in their call centre taking calls from clients assisting and supporting them to place bets online

You will be responsible for the following

  • Answering incoming calls from customers
  • Meeting KPI's


What you'll need to succeed Ideally, you will have:

  • Strong, proven customer service skills
  • Excellent computer skills, particularly with Outlook, Word and Excel
  • Excellent numerical reasoning, particularly with converting fractions to decimals, adding, subtracting and understanding percentages.
  • Sporting knowledge and understanding would be highly desirable
  • Must be willing to work in a high-pressure environment and be career driven.
  • Long-term commitment to the role and to Darwin is a must
  • Must have full working rights


What you'll get in return

  • 10 - 12 weeks training upon commencement
  • Supervision and Support for the first 6 weeks.
  • Quarterly Bonuses
  • Additional Employee Benefits


What you need to do now

Apply direct or feel free to contact Michael Psalios on (08) 8943 6035 for a confidential discussion. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

SA Licence number : LHS 297508

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