Client Manager

CBD, Inner West & Eastern Suburbs
Account & Relationship Management
Full time
Posted 17d ago

About the company

We’re a proudly independent global marketing business, connecting brands with people. Our team of 290 Zincies are located in 18 offices in 13 countries across Europe, Australasia, and Americas and support an awesome bunch of clients that will inspire you.

Step foot inside the office and you'll understand in an instant why we are ahead of the game in all things brand promotion. Our work and our clients are important to us; we’re a diverse bunch who feel empowered and have a strong sense of loyalty to the team with endless opportunities to innovate.


About the role

The Client Manager will be involved in managing an existing portfolio of blue-chip Merchandise based clients to achieve individual client budgets and objectives. Responsibilities include client management, responding to client briefs, organic client growth, new business development/opportunities, strategic client development, proactive idea generation, developing creative and innovative solutions with lateral thinking, preparing presentations, costing/quoting, budget management and general administration tasks. 

Client management and relationship building skills are a prerequisite, along with knowledge across providing Marketing Services (eg. Merchandise/POS); whilst working towards providing an integrated approach towards a holistic below-the-line marketing offer.  

This role will enable you to develop and increase your knowledge across a range of Marketing Services with an enviable range of clients and be involved in how they go to market. With experience, you will be able to develop and grow your own portfolio of clients, along with your own team


What you’ll do

  • Manage major accounts and assist clients to meet their objectives
  • Provide innovative and creative brand promotions and merchandise solutions 
  • Prepare client presentations
  • Source and develop promotional merchandise 
  • Assist to grow the current clients as well as new business 
  • Manage projects and jobs from brief stage through to production and delivery 
  • Ensure quality production of all jobs 
  • Work on through the line campaigns


About you

You’ll have agency experience working in a similar Account/Client Management role.  You can build positive long-term business relationships and will have strong interpersonal skills, project management skills, strong work ethic all while having a sense of humour and a can-do attitude! 


Working with us

  • Flexible working 
  • Barista coffee machine 
  • Ergonomic workstations 
  • Monthly team events 
  • Birthday leave 

Do you fit the bill?  Click ‘Apply’ and submit your resume along with a cover letter today! 

Employer questions

Your application will include the following questions:
  • Do you have experience in a role which requires relationship management experience?
  • Have you worked in a role where you were responsible for budget management & forecasting?
  • Which of the following statements best describes your right to work in Australia?
  • Which of the following statements best describes your Covid-19 vaccination status?
  • How many years' experience do you have as a client manager?
  • Which of the following Microsoft Office products are you experienced with?
  • How many years' experience do you have in a client services / account management role?

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