Administration and Program Support Officer

Ballarat & District Aboriginal Co-operative
Ballarat & Central Highlands
Administration & Office Support
Administrative Assistants
Full time
Posted 24d ago

Ballarat & District Aboriginal Co-operative (BADAC)

Established in 1979 by the Ballarat Aboriginal community in the Ballarat district, BADAC’s vision is to be the strongest voice and presence in the Ballarat area, supporting and respecting their people, enhancing our community, growing their culture and honouring their heritage. BADAC is the Aboriginal Community-Controlled Organisation (ACCO) for the Ballarat and District area, covering 4 local government areas (LGAs). The organisation is extremely proud of the contribution and support they have provided the local Aboriginal community over the past 40 years delivering a comprehensive range of health, social, welfare and community development programs to local Aboriginal people.


Our vision

Ballarat and District Aboriginal Co-operative exists to achieve self-determination for the Aboriginal community, enabling stronger families by ensuring equal opportunities in health, housing, education, employment and justice through a holistic and culturally relevant approach.



The Opportunity

Aboriginal Children in Aboriginal Care is a program for Aboriginal children and young people subject to a Child Protection order. Section 18 of the Children, Youth and Families Act 2005 enables the Secretary of the Department Families, Fairness and Housing (DFFH)  to authorise the principal officer of an Aboriginal agency to undertake specified functions and powers in relation to a protection order for an Aboriginal child or young person.


State-wide the program is known as Aboriginal Children in Aboriginal Care. BADAC have named their local program the Wathawurrung language name “Gobata Burron” meaning “take care of children”.


Under the Aboriginal Children in Aboriginal Care program, BADAC  will have the opportunity to actively work with the child’s family, community and other professionals to develop and implement the child’s case plan and achieve their permanency objective in a way that is culturally safe and in the best interests of the child. Aboriginal children and young people continue to be over represented in child protection and care systems. Actions to reduce the growth of Aboriginal children in care are required. 


It is widely recognised that connection to culture, community and Country is fundamental in supporting the safety and identity of Aboriginal children who are subject to a protection order. Aboriginal Children in Aboriginal Care aims to:


  • improve the support and decision making for Aboriginal children who have been placed on Child Protection orders
  • maintain Aboriginal children’s cultural identity and promote connection to family, community and culture
  • support Aboriginal children to return home to parents or extended families where it is safe to do so, or support the identification of culturally safe alternative care
  • maintain connection to Country for Aboriginal children.


We currently have an opportunity for a committed Administration and Program Support Officer to join our Gobata Burron Team  on a Full Time On-going contract.


BADAC is seeking an efficient, proactive and positive Administration and Program Support Officer to assist the implementation and operation of our Aboriginal Children in Aboriginal Care (ACAC) Program. This is a full time position that will also assist with Reception duties. This position will report to the ACAC Team leader  and support the work of the Team Leader and Case Managers. 


The role will also provide support to other programs in the Gobata Burron Program as required. This will be an interesting and varied role involving some client contact, process development and implementation, financial recording and data entry. This is a great opportunity to contribute at a grass roots level to positive outcomes for Aboriginal Children and their families.




Key Duties & Responsibilities:


  • Provide administrative assistance to the Gobata Burron Program Manager, Kinship and ACAC Team Leaders along with program staff as required. 
  • Support program operations through a range of administrative and program support activities including scheduling meetings, coordination of calendars, room bookings, organising resources.
  • Support the operation of professional and family meetings including preparing agendas, recording and distributing minutes.
  • Provide administrative support to assist the development of service delivery guidelines, practice frameworks, assessment tools and policies and procedures.
  • Establish systems to track program compliance requirements including KPI’s, reporting requirements and funding requests.
  • Assisting in coordination of promotional materials, brochures and program documentation as directed.
  • Undertake case support tasks with families and children including client transports, making appointments, gathering information and liaison with families, DFFH and other Community Service organisations etc.
  • Contribute to building strong partnerships between the ACAC program and other BADAC programs and services, the Department Families, Fairness and Housing  and the broader community services sector.
  • Advocate on behalf of Aboriginal children and their families. 
  • Complete other duties as required and requested by line management.
  • Ensure the maintenance of strict standards of confidentiality & professional behaviour in accordance with the policies & procedures of the Ballarat & District Aboriginal Co operative.


Key Selection Criteria:

  • Sound knowledge and understanding of Aboriginal culture and values and the ability to effectively communicate with and advocate for Aboriginal people including women and children, men and families.
  • Demonstrated passion for working toward best outcomes for Aboriginal and Torres Strait Islander children and their families and a commitment to Aboriginal Self-determination.
  • Demonstrated experience in a previous administration or program support role.
  • Strong administration and program support skills including confidence in a variety of computer applications including Microsoft Outlook, Excel, Word, Powerpoint and capacity to quickly learn new systems quickly.
  • Strong decision making and critical thinking skills – ability to work independently, solve problems, gather information and make recommendations.
  • High attention to detail including producing high quality written work including reports and meeting minutes and the development of processes to manage team workload.
  • Demonstrated time management and prioritisation skills with the ability to work independently to complete tasks on time and on target.
  • Excellent teamwork and interpersonal skills including a collaborative approach to working with the program staff, external agencies and clients including those with challenging behaviours.


Other Info

To be considered for roles with BADAC you will need to have (or be willing to have) a National Police Clearance and current Working with Children check Clearance.


This is a great opportunity for the right person to join our dedicated team of professionals who are committed to helping our community whilst enjoying a great work / life balance.

If this sounds like the sort of opportunity you would be interested in, please click 'Apply Now' .


Please Note: All applications will require applicants to provide a cover letter addressing the Key Selection Criteria above and a copy of their resume. Applications without the required documents will not be accepted.

Applications close 15th June 2022.


Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

BADAC is a Child Safe organisation and all employees are expected to adhere to our Child Safe Guidelines.

BADAC is committed to diversity in employment aiming to develop a workforce that reflects the diverse community that we operate in. We foster a workplace culture in which LGBTI employees feel included, safe and supported.


Under the Victorian Public Health orders, all employees working within the Public Health system must be fully vaccinated against COVID-19 and are required to provide acceptable evidence of their vaccination status.  The current orders require evidence of three doses.

Employer questions

Your application will include the following questions:
  • Do you have experience in administration?
  • Which of the following Microsoft Office products are you experienced with?
  • Do you have data entry experience?
  • Do you have a current Working With Children (WWC) Check?
  • Do you have a current Australian driver's licence?
  • Do you have experience working with Aboriginal or Torres Strait Island communities?
  • How many years of accounts administration experience do you have?
  • Have you completed a qualification in business administration?

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