Youth Wellbeing Officer
About the business
Central Queensland Indigenous Development is an Indigenous Community Controlled organisation delivering services to Aboriginal and Torres Strait Islander people across Central Queensland. Our teams work collaboratively with our families, partners and other service providers to ensure high-quality support and positive outcomes.
Closing date: Friday 8 July 2022
Enquiries: Michelle Jarrett 4920 0000
About the role
Responsibilities and Duties
- Participate in assessment, case planning, organisation and delivery of service provision and interventions, reporting and engagement for clients
- Follow Assessment and Case Management procedures and standards and contribute to continual improvement of services
- Build respectful and professional relationships with service users, agencies, partners, community, colleagues and clients
- Care coordination - Implement Case Plans, including advocating for, supporting and journeying with the client to achieve their desired outcomes
- Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
- At all times work within CQID’s Workplace Health & Safety Policies and Procedures
- Other responsibilities as directed by the Executive Officer
Benefits and perks
- Broad and diverse scope of work
- Work with a team who want to make a difference
- Development and growth opportunities
Skills and experience
- Aboriginal or Torres Strait Islander heritage and/or extensive community and cultural connectedness and endorsement of a recognised local Aboriginal or Torres Strait Islander person
- Experience appropriate to the role and willingness to acquire qualifications
- An awareness and understanding of Indigenous communities and cultures and the historical and contemporary issues relevant to the needs of Aboriginal and Torres Strait Islander clients, and proven capacity to communicate appropriately
- A demonstrated thorough knowledge of child protection issues, legislation and requirements and relevant issues specific to Indigenous children and families
- Proficiency in MS Office, use of contemporary office equipment and data entry.
Youth Wellbeing Officers will demonstrate experience in:
- Providing a relevant support service to vulnerable Indigenous families and Indigenous children
- Liaising efficiently with a range of services in particular schools, social welfare, Court, Police, Legal and health agencies
- Program reporting and adherence to KPI's
- Effectively using oral and written skills communication skills
- Excellent organisational, interpersonal, time management, team work and coordination skills in the office environment.
- Efficiently undertaking and completing administration tasks
- Providing an excellent customer service
- Do you have a current Working With Children (WWC) Check?
- Do you have a current Australian driver's licence?