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Senior Manager, Customer Resolution

Listed two days agoat The Hollard Insurance Company

This is a Full Time job

location: SydneySydneyarea: North Shore & Northern BeachesNorth Shore & Northern Beachesclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Chatswood Location - Close to Public Transport, Shops & Cafes
  • Flexible Working Environment / Great benefits
  • Be part of an award winning team.
An exciting opportunity exists for a Senior Manager, Customer Resolution to join our award winning Customer Experience & Marketing team.

National Call Centre Manager

Listed three days agoat Derwent

This is a Full Time job

location: SydneySydneyclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Lead mutli-site call centre operations for this iconic Australian company
  • Drive innovation and digital transformation
  • Deliver great customer outcomes & lead a dedicated team
Deliver great customer outcomes, champion best practice, spearhead the digital transformation and lead a dedicated team.

Manager Customer Care Centre

Listed two days agoat SA Water

This is a Full Time job

location: AdelaideAdelaideclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Activity based working contact centre environment
  • First point of contact and resolution
  • Join an organisation committed to diversity, inclusion and our community
Are you passionate about customers, thrive on enriching an employee culture and enjoy the challenge of a fast paced evolving environment?

National Customer Success and Retention Manager

Listed two days agoat KIS Corporate

This is a Full Time job

location: BrisbaneBrisbanearea: CBD & Inner SuburbsCBD & Inner Suburbsclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Professional, dynamic team within a national organisation.
  • Nurturing culture, supporting development in a stable, growing organisation.
  • Be part of our Executive management team
We require a National Customer Success Manager to join our executive management team, reporting to the Group General manager and Managing Director

Customer Experience Manager

Listed two days agoat Johns Lyng Group

This is a Full Time job

location: BrisbaneBrisbanearea: Bayside & Eastern SuburbsBayside & Eastern SuburbsMurarrie Location. Career Growth Opportunitiesclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
Do you have experience leading & training a team in a customer service environment and the desire to progress your career with an industry leader?

Call Centre Project Co-Ordinator

Listed one day agoat Options Consulting Group

This is a Contract/Temp job

location: MelbourneMelbournearea: Western SuburbsWestern Suburbsclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Newly created role to help coordinate National team
  • Call Centre Project Management experience desirable
  • Attractive 12 month contract on offer
Establish performance metrics, drive productive improvement, and project-manage national call centre in a B2B fast-paced environment.

Customer Service Manager

Listed seven days agoat SkyBus Australia

This is a Full Time job

location: Gold CoastGold Coastclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Enjoy a competitive salary
  • Manage a team of dedicated, switched-on individuals
  • Based at our Currumbin Waters depot and Gold Coast Airport
An opportunity to utilise your management experience and drive a positive culture and employee engagement within your team

Manager - Customer Service Support

Listed seven days agoat The Hassett Group

This is a Full Time job

location: MelbourneMelbournearea: Bayside & South Eastern SuburbsBayside & South Eastern Suburbsclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • South Eastern Suburbs Location
  • Generous Salary Packaging
  • Positive and Inclusive Culture
Leading in home care provider requires organised & experienced Customer Service Manager to coordinate & facilitate care services.

Head of Contact Centre Member Engagement

Listed twelve days agoat RACQ

This is a Full Time job

location: BrisbaneBrisbanearea: Southern Suburbs & LoganSouthern Suburbs & Loganclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Leading Brand in Driving Member Engagement
  • With Almost 1.8 million Members
  • Take Your Contact Centre Leadership Career to the Next Level
Executive leadership opportunity at RACQ overseeing our Member Engagement Contact Centers.

Director National Service Centre

Listed seven days agoat Australian Financial Security Authority (AFSA)

This is a Full Time job

location: AdelaideAdelaide$119,378 - $141,292 p.a. (plus 15.4% super)classification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • High profile role
  • Specialised team environment
  • Work/life balance
Lead, manage and develop a motivated and skilled contact centre that is client focussed and adaptable to change.

Customer Success

Listed eleven days agoat Expensify

This is a Full Time job

location: PerthPertharea: CBD, Inner & Western SuburbsCBD, Inner & Western Suburbs$101,000 - $101,000 + Superannuationclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Support customers day in and day out
  • Maintain customer happiness and problem solve on their behalf
  • Articulate complex thoughts
Are you a people person who's super passionate about product and customer experience? Become a Success Coach and help us change the game!

Manager Credit Delivery

Listed two days agoat Alinta Energy

This is a Full Time job

location: MelbourneMelbournearea: CBD & Inner SuburbsCBD & Inner Suburbsclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Melbourne CBD Based
  • Seeking a collaborative leader with experience managing - outsourced credit team
  • Join a growing and successful organisation
Seeking a collaborative leader with experience managing an outsourced credit team. Join a growing and successful organisation. Melbourne CBD based

Contact Centre Sales Manager

Listed eight days agoat The Travel Corporation

This is a Full Time job

location: SydneySydneyarea: CBD, Inner West & Eastern SuburbsCBD, Inner West & Eastern Suburbsclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Join a truly global travel comapny and grow your career!
  • Competitive salary, incentive scheme and generous travel benefits
  • Convenient Bondi Junction location, great work-life balance
This role will be responsible for leading a team, creating a high performance culture whilst working towards individual, team & business sales targets

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