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Customer Experience Manager - 12 Month Contract (Maternity Leave Coverage)

Listed eight hours agoat Transdev Australasia Pty Ltd

This is a Contract/Temp job

location: SydneySydneyarea: Southern Suburbs & Sutherland ShireSouthern Suburbs & Sutherland ShireExcellent contract role + great salary!classification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Management & SupportManagement & Support
  • Lead the Customer Service team, both office based and on the front line
  • Analyse CRM data to enhance our Customer Experience
  • Drive innovation and implement best practice in customer satisfaction
Play a key part in delivering contractual customer KPI’s, by leading a team of Customer Experience Professionals and through the analysis of customer

Customer Service Team Leader

Listed nineteen days agoat DuluxGroup

This is a Contract/Temp job

location: SydneySydneyarea: South West & M5 CorridorSouth West & M5 Corridorclassification: Call Centre & Customer ServiceCall Centre & Customer ServicesubClassification: Supervisors/Team LeadersSupervisors/Team Leaders
  • Cultivate best practice within our friendly Consumer Experience team
  • 12 month fixed term contract position
  • Optimise customer service across email, live chat, phone and social media
Support our customer service team to run effectively and lead the charge in optimising consumer experience in this busy fixed term contract role.

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