TAFE Digital
TAFE Digital

Certificate II in Retail Services

SIR20216

Course description

Duration

duration

Study mode

studyMode

Online

Start date

date

Enrol anytime.

  • Develop the basic skills to enable you to work effectively in a retail store with the Certificate II in Retail Services (SIR20216)
  • Prepare to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores & quick service restaurants
  • No experience needed to get started

Please note, you may be eligible for a government subsidy if you live or work in NSW only.

Course details

Entry requirements

None

Location
Online
Start dates
Enrol anytime.
Duration
The course length can vary depending on the type of enrolment you are entitled to. To find out more, contact the course provider.
Study mode
Online
Education institution
TAFE Digital (RTO 90004)
Price
The course price can vary depending on a few factors, including your citizenship or whether you have completed any other courses. To find out more, contact the course provider.
Payment options

Have a question or ready to enrol?

TAFE Digital

Certificate II in Retail Services (SIR20216)

  1. Your enquiry is sent direct to the education institution
  2. We’ll confirm your enquiry has been received
  3. The education institution will respond to your enquiry

Course content

12 units

  • SIRXIND001 - Work effectively in a service environment
  • SIRXCOM002 - Work effectively in a team
  • SIRXIND002 - Organise and maintain the store environment
  • SIRXWHS002 - Contribute to workplace health and safety
  • BSBWOR204 - Use business technology
  • SIRXIND003 - Organise personal work requirements
  • SIRRINV001 - Receive and handle retail stock
  • SIRXIND004 - Plan a career in the retail industry
  • SIRXCOM001 - Communicate in the workplace to support team and customer outcomes
  • SIRXRSK001 - Identify and respond to security risks
  • SIRXCEG001 - Engage the customer
  • SIRXPDK001 - Advise on products and services

What you’ll learn

Become trained in:

  • Following store procedures
  • Assisting customers
  • Keeping the store neat and tidy
  • Keeping the stock safe and secure

Recognition

Nationally recognised - meets Australian Qualifications Framework standards.

Nationally Recognised TrainingAustralian Qualifications Framework
Nationally Recognised Qualification

Support and delivery

When you study online with TAFE Digital, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

TAFE Digital's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Have a question or ready to enrol?

TAFE Digital

Send an enquiry direct to TAFE Digital (RTO 90004) about the Certificate II in Retail Services (SIR20216).

We’ll confirm your enquiry has been received and the education institution will respond to your enquiry.


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