TAFE Digital
TAFE Digital

Certificate III in Tourism


Course description



Study mode



Next start date



  • Gain the skills to work in tourism sales & customer service with the Certificate III in Tourism (SIT30116)
  • No entry requirements - ideal entry-level qualification
  • Flexible online course - study when & where it suits you

Campus options

1 campus available

CampusStudy modeDurationNext start date

Online (self paced)


Course details

Entry requirements


Next start date
Study mode
Education institution
TAFE Digital (RTO 90003)
The course price can vary depending on a few factors. To find out more, contact the course provider.
Payment options

Have a question or ready to enrol?

TAFE Digital

Certificate III in Tourism (SIT30116)

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Course content

  • SITTIND001 - Source and use information on the tourism and travel industry
  • SITTTSL009 - Process travel-related documentation
  • SITXWHS001 - Participate in safe work practices
  • SITTTSL004 - Provide advice on Australian destinations
  • SITXCCS006 - Provide service to customers
  • SITTTSL002 - Access and interpret product information
  • SITXCCS002 - Provide visitor information
  • SITTGDE007 - Research and share general information on Australian Indigenous cultures
  • SITTTSL008 - Book supplier products and services
  • SITXEBS001 - Use social media in a business
  • FSKLRG11 - Use routine strategies for work-related learning
  • SITTTSL007 - Process reservations
  • SITXCOM004 - Address protocol requirements
  • SITTTSL005 - Sell tourism products and services
  • SITXCOM002 - Show social and cultural sensitivity

What you’ll learn

Become trained in:

  • Customer service and tourism sales
  • Processing reservations
  • Providing vistor information
  • Booking supplier products and services


Nationally recognised - meets Australian Qualifications Framework standards.

Nationally Recognised TrainingAustralian Qualifications Framework
Nationally Recognised Qualification

Support and delivery

When you study online with TAFE Digital, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

TAFE Digital's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Have a question or ready to enrol?

TAFE Digital

Send an enquiry direct to TAFE Digital (RTO 90003) about the Certificate III in Tourism (SIT30116).

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