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Certificate IV in General Insurance

FNS41415

This qualification is designed to reflect the role of persons carrying out work in general insurance in a range of organisations. Individuals in these roles apply specialist knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities relating to claims handling, determining risk exposure, dispute resolution, providing customer service and underwriting. They apply solutions to a defined range of general insurance problems, and analyse and evaluate information from a variety of relevant sources

Licensing/Regulatory Information

Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

Course content

12 units required for this qualification. Individual institutions may offer different units.

  • BSBLDR402 - Lead effective workplace relationships
  • BSBWHS201 - Contribute to health and safety of self and others
  • FNSINC401 - Apply principles of professional practice to work in the financial services industry
  • FNSINC402 - Develop and maintain in-depth knowledge of products and services used by an organisation or sector

Satisfaction with training

These are the outcomes of graduates surveyed six months after completing their training (in similar courses)*
86.3%
Satisfied with the training provided
60.9%
Received job-related benefits from training

Qualification recognition

Nationally recognised - meets Australian Qualifications Framework standards.

Australian Qualifications FrameworkNationally Recognised Qualification
1 institution offers this qualification
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Duration:26 wks
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