TAFE Digital
TAFE Digital

Certificate IV in Hospitality


Course description



Study mode



Start date


Enrol anytime.

  • Prepare to advance your career & apply for team leader or supervisor roles with this Certificate IV in Hospitality (SIT40416)
  • No educational entry requirements to get started
  • Meet the requirements for Responsible service of alcohol (RSA) in NSW

Please note, you may be eligible for a government subsidy if you live or work in NSW only.

Course details

Entry requirements


Start dates
Enrol anytime.
The course length can vary depending on the type of enrolment you are entitled to. To find out more, contact the course provider.
Study mode
Education institution
TAFE Digital (RTO 90004)
The course price can vary depending on a few factors, including your citizenship or whether you have completed any other courses. To find out more, contact the course provider.
Payment options

Have a question or ready to enrol?

TAFE Digital

Certificate IV in Hospitality (SIT40416)

  1. Your enquiry is sent direct to the education institution
  2. We’ll confirm your enquiry has been received
  3. The education institution will respond to your enquiry

Career insights

Explore roles related to this qualification

Course content

21 units

  • SITHIND002 - Source and use information in the hospitality industry
  • SITXFSA001 - Use hygienic practices for food safety
  • SITXFSA002 - Participate in safe food handling practices
  • SITXHRM001 - Coach others in job skills
  • SITXCOM005 - Manage conflict
  • BSBDIV501 - Manage diversity in the workplace
  • SITHFAB002 - Provide responsible service of alcohol
  • SITHGAM001 - Provide responsible gambling services
  • SITXEBS001 - Use social media in a business
  • SITXMPR005 - Participate in cooperative online marketing initiatives
  • SITXWHS002 - Identify hazards, assess and control safety risks
  • SITXWHS003 - Implement and monitor work health and safety practices
  • SITXFIN002 - Interpret financial information
  • SITXFIN003 - Manage finances within a budget
  • SITXHRM002 - Roster staff
  • SITXHRM003 - Lead and manage people
  • SITXHRM006 - Monitor staff performance
  • SITXMGT001 - Monitor work operations
  • SITXCCS007 - Enhance customer service experiences
  • SITHIND004 - Work effectively in hospitality service
  • SITXCOM004 - Address protocol requirements

What you’ll learn

You'll learn how to:

  • Provide professional and personalised customer service
  • Resolve complex or escalated complaints
  • Allocate resources, monitor income and expenditure and report on budgets
  • Manage team performance through effective leadership
  • Provide responsible gambling services
  • Responsibly sell and serve alcohol
  • Use a computerised reservations system to create and manage bookings
  • Handle food safely

On completion of this certificate, you'll be eligible to apply for:

  • NSW RSA Competency Card (Responsible service of alcohol)
  • NSW RCG Competency Card (Responsible conduct of gambling)
  • A Food Safety Supervisor's Certificate issued by the NSW Food Authority for an additional fee.


Nationally recognised - meets Australian Qualifications Framework standards.

Nationally Recognised TrainingAustralian Qualifications Framework
Nationally Recognised Qualification

Support and delivery

When you study online with TAFE Digital, you can:

  • Study from anywhere, when it suits you best.
  • Graduate with the identical qualification as an on-campus student.
  • Get comprehensive support from teachers via phone and email.
  • Access course materials online.
  • Interact with teachers and fellow students via platforms like virtual classrooms, forums and video calls.

TAFE Digital's online courses can also be referred to as distance education. Some hard-copy course materials and assessments may be accessed or submitted via post.

Have a question or ready to enrol?

TAFE Digital

Send an enquiry direct to TAFE Digital (RTO 90004) about the Certificate IV in Hospitality (SIT40416).

We’ll confirm your enquiry has been received and the education institution will respond to your enquiry.

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