Diploma of Community Services

CHC52015

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Note that the Statutory & forensic child, youth & family welfare specialisationmust be achieved in orderto meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Course content

16 units required for this qualification. Individual institutions may offer different units.

  • CHCCCS007 - Develop and implement service programs
  • CHCCOM003 - Develop workplace communication strategies
  • CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
  • CHCDIV003 - Manage and promote diversity
  • CHCLEG003 - Manage legal and ethical compliance
  • CHCMGT005 - Facilitate workplace debriefing and support processes
  • CHCPRP003 - Reflect on and improve own professional practice
  • HLTWHS004 - Manage work health and safety

Satisfaction with training

These are the outcomes of graduates surveyed six months after completing their training (in similar courses)*
84.7%
Satisfied with the training provided
59.7%
Received job-related benefits from training

Qualification recognition

Nationally recognised - meets Australian Qualifications Framework standards.

Australian Qualifications FrameworkNationally Recognised Qualification
29 institutions offer this qualification
FEATURED
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TAFE Digital

RTO 90004
FEATURED
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Upskilled

RTO 40374
Duration:12 mths
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FEATURED
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Duration:1 yr
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Career insights

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Bendigo TAFE

RTO 3077
Duration:1.5 yrs
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Duration:3 mths - 2 yrs
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