Explore retail courses by career outcome

If you're passionate about delivering outstanding experiences to customers and embodying brand values, a career in retail could be right for you. While on-the-job training is common, a retail qualification can help you stand out from the crowd, boost your leadership skills, and open up opportunities in higher-level roles.

Find the right course for you by selecting a role and exploring education pathways.

Assistant Store Manager

Most common salary$53k
Job satisfaction
Find a course

Brand Ambassador

Most common salary$59k
Job satisfaction
Find a course

Retail Sales Assistant

Most common salary$49k
Job satisfaction
Find a course

Retail Store Manager

Most common salary$57k
Job satisfaction
Find a course

Visual Merchandiser

Most common salary$56k
Job satisfaction
Find a course

What’s it like to work in retail?

Find out what people working in the industry are saying about retail careers.

Most rewarding aspects

Meeting and interacting with people
Being part of a team
Being able to help drive success

Common challenges

Keeping a team motivated
Not meeting sales targets
Dealing with difficult customers
Retail workers surveyed on SEEK

Did you know?

With plenty of part-time & weekend opportunities, retail can be a great option to balance study, family or caring responsibilities.
There's room to move in the retail sector - with options to upskill into management level or operational roles.
Excellent customer service isn't the only skill companies are looking for in retail workers. Whether a candidate fits the company brand is becoming increasingly important for hirers.

Retail courses

Find out what qualifications are commonly held by people working in the retail industry.

Australia

Certificate II in Retail Services

This qualification will prepare you for a role in a retail store where you will work under the guidance of supervisors.
6Institutions offer this course
+ 3 more

Certificate III in Retail

This qualification will prepare you to work with some independence in a retail environment.
5Institutions offer this course
+ 2 more

Diploma of Retail Leadership

This qualification provides you with the skills to manage a retail store or department.
1Institutions offer this course

Explore retail courses by career outcome

Have a career goal in mind? Find out what courses can get you there.

Assistant Store Manager

Most common salary$53k
Job satisfaction
Find a course

Brand Ambassador

Most common salary$59k
Job satisfaction
Find a course

Retail Sales Assistant

Most common salary$49k
Job satisfaction
Find a course

Retail Store Manager

Most common salary$57k
Job satisfaction
Find a course

Visual Merchandiser

Most common salary$56k
Job satisfaction
Find a course