SEEK - Protect yourself online

Protect yourself online - Hints and Tips
Safety on SEEK
Our dedicated online security team regularly screen for illegal job ads that ask for personal or financial information. However, from time-to-time these job ads may appear on SEEK.
Emails can also be sent by people masquerading as employers or SEEK, requesting that you supply personal information. These types of activities are known as Phishing (pronounced "fishing").
Tips to protect your personal information online
  • Before entering personal information on a web site, check that your browser address window is green, the URL (web address) has changed from 'http' to 'https' and that a closed padlock icon is present.
  • The safest way to access any web site is to type its web address directly into the browser and bookmark it. Hover over web links with your cursor to check for spelling errors or unexpected web addresses before you click. Phishing emails often contain links to dangerous sites.
  • Choose passwords for your online services that are difficult for anyone else to guess. A strong password is long and complex (a variety of letters, numbers and other characters), unique (not re-used for other apps), current (changed at least every 90 days) and not obvious (avoid dictionary words, dates, names etc).
  • Only provide information that's necessary for what you're doing.
  • If you're using a public computer make sure you log out before you leave and never let the computer save your passwords or username.
  • Install anti-spyware and anti-virus software to stop intruders getting into your computer system. Run your anti-virus software regularly to scan your system and remove any malicious software.
What to look out for
Email (phishing) scams:
Scammers often mimic legitimate companies, like SEEK, to lure you into opening an email, clicking on a link, making a payment or even giving away your personal information.
Sender's email address - The 'from' address will often be forged to make it look official, so be wary of the 'from' address.
False sense of urgency - Phishing emails usually provoke users into responding immediately by implying a false sense of urgency.
Poor spelling / grammar - Phishing emails are often written poorly. Be wary of poor spelling and grammar. This is usually a tell-tale sign that the email is not from SEEK.
Fake links - Be careful when clicking on links in an email. In phishing emails the sender will try to hide the true destination of a link. Before clicking, hover your mouse pointer over the link to see where it goes. Watch out for any subtle differences in the URL and if you are unsure, don't click the link.
If you suspect that you have received a phishing email you can report it to: https://www.scamwatch.gov.au/report-a-scam
Job ads:
Opportunities that seem too good to be true usually are. Be wary of advertisers or employers requesting the following:
  • An upfront fee (e.g. for things such as 'processing' your application). A genuine advertiser or employer WILL NOT ask you for money or your bank or credit card details.
  • Acceptance of a money transfer where you can retain a portion as 'payment'.
  • Bank or credit card details.
  • A copy of your driver’s licence or passport information as part of the application process.
  • Tax file number. This information should only be provided once you have accepted a genuine job offer.
  • Non work-related personal information, such as your appearance, marital status.
  • SEEK username and password.
  • Any other personally identifying information.
Always check the legitimacy of any job ad, email or employer that seems suspicious before you respond. For example, large well-known companies usually do not include Hotmail or other free email addresses in their ads. If you have any concerns, call the company directly to verify the job ad.
SEEK endeavours to ensure that all job ads on our site are for legitimate job opportunities and will remove any job ads that are identified to have contravened our Terms and Conditions. If you suspect that a job ad on SEEK is suspicious please contact us on 1300 658 700 in Australia and 0508 733 569 in New Zealand.
What to do if you suspect an ad or email to be fraudulent
If you have any concerns over the legitimacy of a job ad, email or job seeker profile from SEEK:
  • Do NOT respond to the ad or email
  • Report it to SEEK immediately, providing a link to the ad or a copy of the email.
  • Make sure you have up-to-date anti-virus software to protect your computer.
  • If you have supplied your bank account or credit card details, please contact your financial institution immediately and ask for their advice.
  • Be alert for suspicious emails asking for personal details.
Report Fraudulent Activity
If you suspect fraudulent activity, please:
Report it to SEEK - so we can remove any fraudulent ads and alert other jobseekers or advertisers.
Report it to the ACCC who will investigate misleading job and business opportunities or emails.
The most helpful information will be the JobID, link to the ad or a copy of the suspicious email.
Reporting Security Vulnerabilities
SEEK appreciates when members of the security community report vulnerabilities identified with SEEK's products or services. To find out more about how to report such vulnerabilities.
Helpful Resources
Stay Smart Online
Practical tips and advice on securing your computer and transacting online.
SCAMwatch
Information about job & employment scams.
Australian Federal Police
Learn more about online scams and report fraud and phishing crimes.
For more information on online safety visit Australian Federal Police website.
Australian Communications and Media Authority
Report spam to the SpamMATTERS program.
MoneySmart
ASIC acts against financial scams, including online schemes.
Stay smart online homepage