Village Manager
Lead a team to ensure a great experience for residents of a village community.
Job opportunities
-
Jobs in SEEK right nowJob growth
-
5-year projectionSalary
-
Typical salaryJob satisfaction
-
Job opportunities
-
Jobs in SEEK right nowSalary
-
Typical salaryJob growth
-
5-year projectionJob satisfaction
-
On this page
- What's it like to be a Village Manager?
- How to become a Village Manager
- Latest Village Manager jobs
- Top skills and experience for Village Managers
- Village Manager role reviews
What's it like to be a Village Manager?
Village Managers oversee the daily running of a retirement or workforce community. They lead staff to create a welcoming residential environment, plan and allocate budgets and schedule activities. A Village Manager needs good communication skills and the ability to set and manage a list of priorities. They work in residential and workforce communities for companies in industries such as property and real estate, hospitality, tourism, healthcare and mining.
Tasks and duties
- Planning, coordinating and directing daily operations, scheduling activities and delegating tasks.
- Hiring, training, rostering and leading teams of staff.
- Monitoring performance against key performance indicators.
- Maintaining village staff and resident records.
- Handling resident complaints and enquiries.
- Managing the sales and onboarding process including tours, inductions and departures.
- Planning budgets, authorising spending and contributing to financial reporting.
- Planning and overseeing events and activities for residents.
- Monitoring compliance with relevant legislation.
- Planning marketing activities and attending networking events.
How to become a Village Manager
You don’t need formal qualifications to work as a Village Manager, but a tertiary qualification in business management or a similar field may give you an advantage. Managerial experience in a relevant industry such as hospitality or tourism is essential. A driver’s licence is required by some employers.
- 1.Complete a tertiary qualification in business or management, such as a Diploma of Business (BSB50120). This usually takes one year.
- 2.Develop experience leading people in a hospitality, tourism or facilities management role and seek opportunities to take on managerial responsibilities.
- 3.Ensure your IT skills are competent and up-to-date.
Compare your salary
Find out how your salary compares with the average salary for Village Managers.Latest Village Manager jobs on SEEK
Be one of the first to discover these recently listed jobs, or browse all Village Manager jobs on SEEK right now.Did you find this helpful?
Skills and experience employers are looking for
Having the right skills and experience can make you an in-demand applicant. Village Manager employers on SEEK are looking for job seekers with expertise in the following areas. Hospitality
Property Management
Facilities Management
People Management
First Aid
Approved Manager Liquor Licence
Hotel Management
Hospitality Management
Preparing Rosters
Cost Control
Source: SEEK job ads and SEEK Profile data
Did you find this helpful?
Latest Village Manager reviews
5.0May 2021
Village Management is a challenge but an opportunity to make a difference in the lives of older people
Reviewer's QualificationDiploma of Management
Experience5 – 9 years
Organisation sizeLarge (200+ employees)
SpecialisationManagement and housing
The good thingsAs a Village Manager of multiple sites who is also responsible for Serviced Apartment, you need to have the ability to prioritise your work, manage a large team, have sound building and maintenance kn...
The challengesChallenges would be:
1. Budgeting - keeping your sites looking good and services up to scratch while keeping residents' fees down
2. People - our customers can be challenging. Sometimes you just have...
Read more
5.0Oct 2023
The experience has made me a far better person particularly in the area of empathy and desire to help our older Australians.
Experience10+ years
Organisation sizeSmall (1-19 employees)
SpecialisationHealthcare & Medical
The good thingsThe role of Retirement Village Manager requires:
Enjoy working with residents of ages mostly in their eighties. This is critical information.
If you make promises then you must keep them.
Understan...
The challengesConfusion between Corporate and on site.
Take care when dealing with residents concerns and complaints and investigate thoroughly.
Read more
Share insights on your current role.
Help people decide if your job is right for them - it only takes a few minutes.Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au