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Energy Specialist

at Origin

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of high performing team a great organisation
  • Deliver end to end customer service, always strive go above & beyond
  • Hybrid working environment, 2 days pw in the office, start date 1st or 15th July
Gone are the days of customers getting stuck in a never-ending loop, you'll be fully trained in every aspect of the customer experience.
Listed five days ago

Membership Systems & Insights Manager

at Melbourne Cricket Club

This is a Full time job

East Melbourne, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join us to lead the transformation of the club services and membership systems
  • Great staff benefits
  • Critical senior leadership role with project/ strategy experience
Membership Systems & Insights Manager || Senior Leadership Role ||
5d ago
Listed one day ago

Workforce Planning Manager

at Datacom

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Collect interpret, and evaluate workforce metrics to provide data-driven insight
  • Hybrid working environment – WFH and the Datacom office
  • Work across business strategy, forecasting and workforce behaviour
Join Datacom and focus on analysing, forecasting, & planning workforce supply/demand, for our talent requirements within a contact centre environment
1d ago
Listed six days ago

Energy Specialist

at Origin

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Be part of high performing team a great organisation
  • Deliver end to end customer service, always strive go above & beyond
  • Hybrid working environment, 2 days pw in the office, start date 1st or 15th July
Gone are the days of customers getting stuck in a never-ending loop, you'll be fully trained in every aspect of the customer experience.
6d ago
Listed twenty one days ago

Workforce Planning & Optimisation Manager

at UniSuper Management Pty Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Super Fund of the Year 2023
  • Play a crucial role in US's customer experience strategy
  • Make a significant impact on the productivity of our workforce
Maximise operational agility & productivity of a workforce through short, medium to longterm workforce forecasting models,capacity & resource planning
21d ago
Listed seven days ago

Customer Connect Officer

at City of Boroondara

This is a Full time job

Camberwell, Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Multiple full-time roles, including permanent and fixed term contracts.
  • Full-time remuneration $71,689 pa plus super and RDO
  • Flexible, hybrid working, and generous employment conditions
Opportunity for great communicators with a positive can do attitude to work in our contemporary contact centre
7d ago
Listed twenty six days ago

Knowledge Management and Quality Assurance Team Leader

at McMillan Shakespeare

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 3 days office, 2 days from home
  • Provide strategic advice and analysis
  • High performing, collaborative and supportive team environment
Enhance the Call Centre efficiency through the identification of process/guidelines improvements to deliver an exceptional customer experience. Hybrid
26d ago
Listed eighteen hours ago

Complaints Team Quality Coach-North Service Centre

at AMP Services

This is a Full time job

Melbourne VIC
subClassification: Customer Service - Call Centre
Customer Service - Call Centre
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Use your skills to coach others in their provision of excellent customer service
  • Be the driver of change and continuous improvement in partnership with your stak
  • Competitive base salary + 12% super + bonus + benefits
Provide coaching and support to the back office team members to uplift the service quality for financial advisers and clients on the North Platform
18h ago
Listed two days ago

VTAC Connect Operations Coordinator

at Victorian Tertiary Admissions Centre Limited (VTAC)

This is a Full time job

Melbourne VIC
$90 – $95k/ year + 17% super
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Impactful role contributing to the success & efficiency of the organisation
  • Work with smart, fun and passionate people in a modern CBD office
  • Rewarding work that really makes a difference in others' lives
Seeking a seasoned, tech-savvy team leader with experience in managing daily operations, exceptional service delivery, reporting & process improvement
2d ago
Listed eight days ago

Team Leader - Vic

at Troocoo

This is a Full time job

Mulgrave, Melbourne VIC
subClassification: Supervisors/Team Leaders
Supervisors/Team Leaders
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Attractive salary package with fantastic additional benefits.
  • Monday - Friday, no weekend work!
  • Permanent, full-time position conveniently located in Mulgrave.
Troocoo are proud to partner with a growing global professional services organisation, to recruit their next Customer Service Team Leader.
8d ago
Listed twenty three days ago

Dialler Operations Manager

at iSelect Ltd

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Dynamic stakeholder collaboration opportunities
  • Engage with cutting-edge Genesys Pureconnect Technology
  • Hybrid model of working from our CBD office 3 days a week and 2 days from home
Join our team as primary technical support for Contact Centre operations. Enhance efficiency, manage stakeholders, and drive process improvements
23d ago
Listed twenty two days ago

Customer Support Team Leader

at carsales

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Great company culture - we don't take ourselves too seriously!
  • Come work with a diverse & dynamic team of talented people.
  • Certified Great Place to Work and WGEA Employer of Choice.
Come join us and lead our Customer Support team whilst working with internal and external stakeholders!
22d ago
Listed twenty seven days ago

Early Collections Representative

at Toyota Finance Australia

This is a Full time job

Scoresby, Melbourne VIC
subClassification: Collections
Collections
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Entry into the Finance industry
  • Work for a leading, innovative and well-respected global brand
  • Fantastic staff benefits and career development opportunities
Toyota Finance Australia has an exciting opportunity for an Early Collections Representative to join our team at Scoresby, VIC.
27d ago
Listed nineteen days ago

Workforce Management Specialist

at CPM Australia

This is a Full time job

Wantirna South, Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Join Australia’s leading field sales and marketing agency
  • Full paid training and induction provided
  • Great culture & collaborative team
Exciting opportunity for an experienced Workforce Management Specialist to join a brand-new Contact Centre program!
19d ago
Listed thirteen days ago

Workforce Analyst

at Citrus Group Pty Ltd

This is a Full time job

Collingwood, Melbourne VIC
Up to $75k plus super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • Upto 75k plus super | Full Time Permenant | Mon - Fri NO Weekends
  • Collingwood Office | 1 Day Work From Home 4 In the Office
  • Free Event Tickets | Onsite Gym | Free Barista Coffee | Global Brand
Full Time Perm - Up to $75k plus Super - Global Business and Market Leader in Ticketing and Entertainment | Modern Renovated Office
13d ago
Listed thirteen days ago

Training Facilitator

at Veolia Australia & New Zealand

This is a Contract/Temp job

Keysborough, Melbourne VIC
Base Salary, Super
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • 6 month fixed term contract
  • Join a global leader in ecological transformation
  • Drive change and collaborate with a variety of departments across the business
Design, develop, implement, and deliver a comprehensive national Customer Experience training and development program.
13d ago
Listed eight days ago

Customer Service Manager (B2B - SaaS)

at CreditorWatch

This is a Full time job

Melbourne VIC
subClassification: Management & Support
Management & Support
classification: Call Centre & Customer Service
(Call Centre & Customer Service)
  • One of Australia's leading data and tech companies - SaaS!
  • Incredible company culture and team environment - we have so much fun!
  • Exciting challenge and rewarding opportunity - grow with us!
Tech. SaaS. Customer Service. If these are all things you're passionate about, then step right up and hit apply to our Customer Service Manager role.
8d ago
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