Guest Services Agent
Communicate with and provide services for guests in a hospitality environment.
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- What's it like to be a Guest Services Agent?
- How to become a Guest Services Agent
- Guest Services Agent courses
- Latest Guest Services Agent jobs
- Top skills and experience for Guest Services Agents
- Is Guest Services Agent the right role for you?
- Guest Services Agent role reviews
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Latest Guest Services Agent reviews
5.0May 2021
Reviewer's Qualification
Bachelor of Hotel Management
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Reception
The good things
Being a Sr. GSA is an experience of life time.
The good things:
You will meet all kinds of people. You will be able to know different cultures and behaviors of people who you meet. Will be able to l...
The challenges
Dealing with high profiled guest
Dealing the problems in team.
Making reports for management and maintain everything was under control in the department all the time.
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4.0Apr 2024
Reviewer's Qualification
Certificate III in Accounting
Experience
1 – 4 years
Organisation size
Large (200+ employees)
Specialisation
Hospitality & Tourism
The good things
As a Guest Service Agent, my role involves a blend of enjoyable and challenging aspects that contribute to the overall guest experience. The most exciting part of being in this role is there are many ...
The challenges
Dealing with difficult guests or challenging situations can be demanding. It requires patience, empathy, and effective communication skills to de-escalate conflicts and find mutually beneficial soluti...
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Source: SEEK role reviews
SEEK has not verified the truth or accuracy of these comments and does not adopt or endorse any of the comments posted on this page.SEEK collects and posts the comments for what they are worth and for information purposes only to assist candidates to find employment through www.seek.com.au
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