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Medical Receptionist

An administrative role requiring a high degree of organisation and specialised knowledge.

What's it like to be a Medical Receptionist?

Medical Receptionists are responsible for general administration duties in a medical centre. They are required to greet patients as they arrive, book appointments, monitor stock levels, manage payments, and organise specialist consultations.

Medical Receptionist

Tasks and duties

  • Schedule appointments for clients, including external appointments for those requiring hospital admission and tests
  • Process bills and payments
  • Fax, scan, file and mail documents.
  • Monitor and order stationery and clinical supplies.
  • Organise meetings.
  • Maintain patient confidentiality at all times.
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Medical Receptionists are also required to interpret and apply medical terminology correctly.

Useful traits or skills for a Medical Receptionist include good organisational skills, good communication skills, high levels of accuracy and a friendly personality.

What can I earn as a Medical Receptionist?

All
NSW
VIC
WA
QLD
TAS
SA
NT
ACT
The most common annual salary in AUS for a Medical Receptionist is between $45k and $55k
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info
Source: SEEK job ads

How to become a Medical Receptionist


SEEK Learning
There is no required qualification to become a Medical Receptionist. However, courses such as the Certificate III in Business Administration - Medical (BSB31115) may provide you with valuable skills and knowledge.

  1. Consider completing a Certificate III in Business Administration (Medical) (BSB31115) or Certificate III in Health Administration (HLT37315).
  2. A Certificate IV in Health Administration (HLT47315) provides additional training in human resources and recruitment, leadership, and monitoring the compliance of ethical and legal responsibilities.

Explore related qualifications

SEEK users who have worked as a Medical Receptionist have studied these qualifications.

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Certificate III in Health Administration

With this certificate you will gain the skills to undertake a range of administrative tasks in the health industry.
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Certificate III in Health Administration provider logo
Certificate III in Health Administration provider logo
Certificate III in Health Administration provider logo
Certificate III in Health Administration provider logo

Certificate IV in Health Administration

This certificate prepares you for senior operational or team leader roles in the health administration industry.
Compare institutions
Certificate IV in Health Administration provider logo
Certificate IV in Health Administration provider logo
Certificate IV in Health Administration provider logo
Certificate IV in Health Administration provider logo
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Upskill with an online short course

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How do Medical Receptionists rate their role?

Latest reviews from 81 Medical Receptionists surveyed on SEEK

Work-life balance
4.3
Job satisfaction
4.3
Career progression opportunities
3.4
Job security
4.1
Pay / Salary
3.5
Variety of work
4.1

Latest reviews

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Positive
Negative
Oct 2018
Medical Receptionist - You will need bucket loads of patience.
Reviewer's Qualification
Diploma of Massage Therapy
Experience
1 – 4 years
Organisation size
Small (1-19 employees)
Specialisation
Reception
The good things
Good things about Medical Receptionist in a family clinic - Mostly friendly patients & families. Get to know regular patients & can have a quick chat or laugh with them. Depending on the size of th...
The challenges
Challenges of a Medical Receptionist at a family clinic. Challenge to manage the clinics policies or procedures against the patients expectations of what they feel or think should happen. Need a bucke...
Read more
Oct 2018
Life is rich and rewarding with front line medical positions
Reviewer's Qualification
Diploma of Executive Secretarial Administration
Experience
10+ years
Organisation size
Small (1-19 employees)
Specialisation
Medical Reception
The good things
In any position in the medical arena you need to have warmth and compassion. It is good to remember that patients are there because they are unwell and often terrified, a friendly face, a kind word an...
The challenges
"The challenges can be varied. Patients are unwell and anxious and can be sharp with the first face they see, perhaps it is yours. Remember it is nothing personal. Try to calm and reassure that they w...
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info
Source: SEEK Role Reviews

Working hours for Medical Receptionists

Overtime
Weekends
Shift work
Late nights
Often
Sometimes
Never
info
Source: SEEK Role Reviews from 69 Medical Receptionists

What are the job opportunities for Medical Receptionists?

Find out how the job market is trending

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NSW
VIC
WA
QLD
TAS
SA
NT
ACT

Job opportunities

Medical Receptionist jobs on SEEK
1,364
Jobs on SEEK right now
Source: SEEK

Projected job growthAlert

National increase over next 5 years *
4.1%
2019
2024
Source: LMIP. Receptionists

Latest Medical Receptionist jobs on SEEK

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info
Source: SEEK job ads

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