Employees at Ticketmaster appreciate the flexibility and great perks like free event tickets. The customer service team is praised for being supportive, and the culture and atmosphere is enjoyed, especially for those passionate about music and theatre. The pay and benefits are also highlighted as very good.
However, some potential areas for improvement include management communication and decision making processes. There are perceived limited opportunities for career development and raises. Additionally, training could be enhanced, particularly for new systems and manager training. The work environment can also be fast-paced and high-pressure at times for certain roles.