ACM Parts
    (33 reviews)

    Company Reviews

    Working at ACM Parts

    2.633 ratings in total
    5
    10
    4
    1
    3
    3
    2
    4
    1
    15
    66%
    Rate salary as high or average
    36%
    Employees recommend this employer to friends
    Work/Life balance
    2.8(33 ratings)
    Career development
    2.5(33 ratings)
    Benefits & perks
    2.5(33 ratings)
    Management
    2.4(33 ratings)
    Working environment
    2.8(33 ratings)
    Diversity & equal opportunity
    2.7(33 ratings)
    Ratings for ACM Parts are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 33 reviews sorted by most recent
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    3.0
    Sales Consultant
    Aug 2025
    Smeaton Grange NSW 25674 to 5 years in the role, former employee
    Started off very well until GM changed and went down hill from there
    The good thingsPrevious management and the way the business conducted itself knowing which direction it was originally going
    The challengesNew management, never good enough no matter how much work you put in or what your skill set and knowledge was of the systems. Being shoved in the corner and forgot about. Management not taking any criticism for their actions.
    5.0
    Logistics Administrator
    Jan 2023
    1 to 2 years in the role, former employee
    Fantastic Team to work with
    The good thingsFantastic Team to work with, Flexibility of working from home and being able to work with a great team across several states.
    The challengesNo challenges, but working remotely has it's challenges.
    1 person found this helpful
    5.0
    Sales Representative
    Jan 2023
    3 to 4 years in the role, current employee
    A positive, rewarding and fun culture with great direction
    The good thingsThe people, culture and career progression
    The challengesNo challenges, a well structured business with good support
    1 person found this helpful
    5.0
    Senior Sales Consultant
    Jan 2023
    5 to 6 years in the role, current employee
    Professional and supportive atmosphere with opportunity and excellent returns; a great place to work.
    The good thingsA vibrant, positive and professional workspace with opportunity to expand and grow within the business. Above standard reward with helpful and supportive management. Flexibility and job security in this workplace.
    The challengesNone that I have experienced.
    1 person found this helpful
    5.0
    Sales Representative
    Jan 2023
    3 to 4 years in the role, current employee
    great team of people to work with , good salary
    The good thingsFlexibility Great Team mates autonomy
    The challengesHigh But achievable expectations
    1 person found this helpful
    5.0
    Sales Consultant
    Jan 2023
    3 to 4 years in the role, current employee
    Overall good place to work. It had its challenges a few years ago, but has pulled through to be an awesome company with great culture.
    The good thingsGreat team culture and direction from upper management. Really good for career progression and overall fun place to work.
    The challengesGetting pushed to be a better version of yourself than yesterday.
    5.0
    Business Partner
    May 2021
    current employee
    By far the best company Ive ever worked, where the culture and value flows from the top and everyone regardless of their levels are held responsible.
    The good thingsThe business stands for it values and has successfully created a supportive culture where everyone can thrive. However, one needs to perform at the required standards set by the business to achieve their goals.
    The challengesMy challenges were purely opportunities to create a sustainable and supportive environment.
    5.0
    Warehouse Assistant
    Apr 2021
    3 to 4 years in the role, former employee
    Awesome experience, feel greatful for all the experience and knowledge that I got from there.
    The good thingsGreat place to work, nice people and good environment.
    The challengesLearn the system they have.
    1.0
    Sales Role
    Apr 2021
    3 to 4 years in the role, former employee
    Appalling, an experience in my working life that will be remembered for all the wrong reasons for a very long time
    The good thingsLeaving at the end of the day; friendships formed with some staff members
    The challengesManagement and hr are out of date and offer no support, non existent training or career opportunities; negative finger-pointing culture resulting in miserable team members, inter departmental rifts and poor customer experiences are common place. If you have any pride in your work ethic, steer clear
    4 people found this helpful
    5.0
    Sales consultant
    Feb 2021
    5 to 6 years in the role, current employee
    Nice place to work
    The good thingsGood banter with colleagues, lots of support from management
    The challengesLearning different systems
    1.0
    Warehouse Assistant
    Sep 2020
    Less than 1 year in the role, former employee
    Do not work here
    The good thingsLeaving and going home
    The challengesThe management staff
    4 people found this helpful
    1.0
    Allrounder
    Mar 2020
    1 to 2 years in the role, former employee
    do not work here
    The good thingsGoing home Karl was a good bloke.
    The challengesGoing to work, dealing with average people
    1 person found this helpful
    1.0
    Sales Role
    Mar 2020
    All Australia
    Is hard to kick a goal when the goal posts are moving and sometimes out of sight
    The good thingsUnique range to work with
    The challengesMultiple management changes
    4 people found this helpful
    1.0
    Sales Role
    Mar 2020
    1 to 2 years in the role, former employee
    Waste of my time that I would never get back.
    The good thingsNone. Run by people with no idea about the industry. The blind leading the blind
    The challengesNever was a challenge. It was only problem after problem. That’s what you get with no structure
    1 person found this helpful
    1.0
    Sales Representative
    Feb 2020
    1 to 2 years in the role, former employee
    Pretty poor, new management tried to change all these policies to quickly and created more issues than they fixed. Above award salary was pretty much the only incentive to working there. Took a pay cut to have less stress and would do it again.
    The good thingsThe other team members made this job just bareable.
    The challengesManagement, ridiculous KPIs, structures that made bonuses basically unachievable, little to no actually training, no comunication between departments e.g. warehouse to sales dept.
    3.0
    Sales
    Jan 2020
    A company with a lot of potential, if clueless upper management were held to account.
    The good thingsThe sales team were great to work with. Day to day interaction with warehouse staff were always positive.
    The challengesUpper management all being a clique meant nothing will ever change. They will all be untouchable, even when poor business decisions are made, purely based on this fact.
    3 people found this helpful
    2.0
    Warehouse Assistant
    Nov 2019
    It was a great company till new CEO came in and changed everything. My managers and supervisor were great and always made sure we were happy but there was 1 main problem is was the $$$ wasn't worth it!!
    The good thingsGot on well with all employee everyone had all there great pub stories about there cars! Was able to purchase parts at a good staff discounted rate.
    The challengesSee who would turn up to work week by week. Always had to cover someone else's role and your own.
    1 person found this helpful
    1.0
    Internal Sales Role
    Nov 2019
    former employee
    High staff turnaround.
    The good thingsGreat team environment, great networking opportunities
    The challengesManagement staff are hopeless. Unrealistic performance targets.
    2 people found this helpful
    1.0
    Warehouse Assistant
    Nov 2019
    Less than 1 year in the role, former employee
    Cannot recommend
    The good thingsMeeting some new friends
    The challengesYou are just another number. Extremely poorly managed company.
    2 people found this helpful
    1.0
    Senior Dispatcher
    Nov 2019
    5 to 6 years in the role, former employee
    Great at the start, left for a good reason.
    The good thingsWhen it was a family owned business
    The challengesBeen seen as a number on a daily basis
    1 person found this helpful
    1.0
    Sales Representative
    Jan 2019
    1 to 2 years in the role, former employee
    stay away, promise the world but nothing happens
    The good thingsused to be good. new management and HR have ruined it
    The challengeseverything from processes to communication and bad culture
    3 people found this helpful
    1.0
    Dispatch Supervisor
    Nov 2018
    no room for advancement!
    The good thingsyou get to go home after stressful day.
    The challengesworking with bunch of whingers (drivers) everyday is exhausting especially when you have minimal staff..which happens on a daily basis.
    5.0
    Sales Representative
    Nov 2018
    3 to 4 years in the role, current employee
    Great company, work wile having fun
    The good things- you can speak to management if you have any issues, easily approachable. - work, life balance is terrific,even when you are giving them short notice happy to give you time off. - Great work mates, friendly environment - you have fun wile you are working / fun environment
    The challengesthe biggest challenges in the role as a sales representative was a lot of procedure restructures / change in hands of management.
    2.0
    Warehouse Worker
    Oct 2018
    Glad to be out of there
    The good thingsNot a lot, so tight with budget truck drivers need to buy their own equipment to protect company parts
    The challengesManagement doesnt listen
    2 people found this helpful
    2.0
    Sales Representative
    Sep 2018
    9 to 10 years in the role, former employee
    Acm has a lot of work to do when it comes to people management and recognition.
    The good thingsIt used to be a great company to work for.
    The challengesNew management have zero regard for their employees and no idea about the industry.
    1 person found this helpful
    1.0
    Salaried
    Aug 2018
    New management has come in which is a positive thing, the downside being, they aren't human.
    The good thingsNot a lot. Management very distant in the most impersonal way.
    The challengesMaking a change to the environment to be more employee friendly. HR department the most difficult department of the entire company. Couldn't get more unapproachable people!
    2 people found this helpful
    1.0
    Salesman
    Aug 2018
    Used up and discarded
    The good thingsPromised the world and delivered nothing
    The challengesManagement are like savages
    1 person found this helpful
    3.0
    Sales Rep
    Feb 2018
    Less than 1 year in the role, former employee
    Management needs to be from the industry
    The good thingsThe sales reps worked as a team
    The challengesManagement need to understand the industry
    5.0
    Recruitment and HR
    Feb 2018
    Less than 1 year in the role, current employee
    Fantastic!! Would definitely recommend as a employer of choice
    The good thingsGreat company to work for. Mic career progression available and I’m learning a lot!!
    The challengesThere aren’t any challenges. I am very happy working for ACM parts and looking forward to what the future holds for me within the company.
    4.0
    dismantler
    Jan 2018
    would of stayed but had to move away most were good people
    The good thingsI got payed good for what i done I had to work for it but
    The challengesworking on diffent models needed lots of tools and nollege
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