Adaptalift Group
    (40 reviews)

    Company Reviews

    Working at Adaptalift Group

    3.340 ratings in total
    5
    12
    4
    11
    3
    2
    2
    5
    1
    10
    81%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(40 ratings)
    Career development
    2.8(40 ratings)
    Benefits & perks
    2.8(40 ratings)
    Management
    2.9(40 ratings)
    Working environment
    3.2(40 ratings)
    Diversity & equal opportunity
    3.4(40 ratings)
    Ratings for Adaptalift Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 40 reviews sorted by most recent
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    1.0
    HR Tilt Tray Driver
    Jul 2025
    All Sydney NSWLess than 1 year in the role, former employee
    A middle tier materials handling and access company with an aspirational view of their own scale and importance who seek to pay as little as possible for a role they know is worth more.
    The good thingsLate model HR truck, having my fork ticket paid for.
    The challengesPoor communication, vintage paper based systems, low pay for the physical nature of the role. No scales in truck or weighbridge onsite made load planning difficult, company just wanted machines moved, weren't interested in safety once the driver declarations were signed.
    5.0
    Service Coordinator
    Sep 2023
    Springvale VIC 31713 to 4 years in the role, current employee
    Supportive and diverse company
    The good thingsAdaptalift have been a supportive and diverse company to work for. I have had many opportunities to move throughout the company to find a position that is suitable for me. They have been supportive with work life balance and through difficulties I have faced both inside and outside work. Adaptalift have a great culture and have built a great team of people to work with. I can’t imagine working for anyone else.
    The challengesThe workload at times, but management are always there to support you
    5.0
    Shared Services
    Aug 2023
    Melbourne VIC 30009 to 10 years in the role, current employee
    I have been here for so long as its constantly evolving and diversifying as a business, doesn't sit still for long. Great People to work with.
    The good thingsWe are heading in a really great direction, the people I work with are amazing. Fast growing and family owned business.
    The challengesSome growing pains with growing business but they are really responsive to feedback.
    4.0
    Coordinator - Heavy equipment.
    Mar 2023
    Springvale VIC 31711 to 2 years in the role, current employee
    Great place to work, time flys bye!!
    The good thingsGreat team environment and supportive group to work with.
    The challengesFast paced environment across transport, rail and mining environments
    1.0
    Field Service Technician
    Feb 2023
    5 to 6 years in the role, former employee
    Hard pass
    The good thingsMoney in the bank on time.
    The challengesNo Career progression NEVER saw a tech premoted in my years there. Constantly bringing new managers and supervisors in from other companies every six months to try stem the bleeding. Cheap labour imported from oversees by the boat load.
    5.0
    Service Coordinator
    Jan 2023
    1 to 2 years in the role, current employee
    I have been an employee of Adaptalift for a year and half now- Adaptalift have been the best company I have worked for. Lots of support and guidance and always willing to help. Coming from a toxic work environment; I can say I am very happy to be working for Adaptalift!
    The good thingsGreat bunch of people, the work life balance, the support and guidance from management in Heavy Trucks. Paid well.
    The challengesLike all companies atm- struggling with finding technicians.
    1 person found this helpful
    5.0
    Corporate
    Jun 2022
    A proud ex adapalifter
    The good thingsFriendly bunch of guys, transparent and healthy corporate culture. A place that I will miss.
    The challengesNothing too difficult as long as you express your opinion or demand in a reasonable manner, you will get help.
    4.0
    feild tech
    May 2022
    3 to 4 years in the role, former employee
    Great, will miss Adaptalift.
    The good thingsgood to be independent and not micromanaged; company is heading in all the right directions - (mostly) (IMHO). Great bunch of people to work with and to work for. Only really left to chase bigger money in fifo sector and the adventures of becoming a gnome underground.
    The challengessometimes lack of support when dealing with customers, a little lack of tooling.
    1.0
    Spare Parts Interpreter
    Jan 2022
    3 to 4 years in the role
    Look elsewhere
    The good thingsSome employers are helpful
    The challengesExpectation of job is to high for the position by management.
    2 people found this helpful
    4.0
    Field Service Tech
    Jul 2021
    5 to 6 years in the role, former employee
    Industry Leading Materials Handling Company - Great Place to Work
    The good thingsGreat place to work. Great team both at the head office and in the field. Real passion to continually improve customer service and importantly safety is at front of mind. Light years ahead of other forklift companies I have worked for. Highly recommended
    The challengesBeing a busy company it can be hard to get to every customer in the time that they need, however there are people there to support the customers and are keen to help.
    5.0
    Administration Officer
    Apr 2021
    1 to 2 years in the role
    Great experience, good people, lots to learn
    The good thingsGreat supportive team, collaborative environment, very supportive during Covid, management really went the extra mile for their staff.
    The challengesProvides good challenges and opportunity to learn.
    1.0
    Group Health & Safety Manager
    Apr 2020
    Less than 1 year in the role, former employee
    Short, but long enough
    The good thingsThe people in the HR team
    The challengesInsufficient resources to provide a safe working environment for workers. Stretched to an unhealthy point with a ridiculous workload. Significant gaps.
    1.0
    Service Technician
    Mar 2020
    Worst run company in the industry.
    The good thingspayed every week on time.
    The challengesUnrealistic time frames on jobs, no support, limited training given to staff,
    8 people found this helpful
    1.0
    Mechanic
    Mar 2020
    Some may like it but Not for me anymore
    The good thingsPaid on time variety of equipment to work on
    The challengesmanagement micromanage and don't care about employees spoke at not too
    5.0
    Mechanic
    Mar 2020
    Less than 1 year in the role, current employee
    Every day of working is full of excitement and challenges.
    The good thingsI learned a lot about my job
    The challengesSometimes I'm working to new equipment that I never encounter before.
    4.0
    Workshop Technician
    Mar 2020
    Less than 1 year in the role, current employee
    Great Place to work, would recommend
    The good thingsClean Workshop, great people.
    The challengeslearning the new trucks and the old.
    4.0
    Technician
    Mar 2020
    enjoyed every minute
    The good thingsGood friendly people to work with, good team spirit
    The challengesNone, nothing too hard
    1 person found this helpful
    5.0
    Key Account Coordinator
    Mar 2020
    3 to 4 years in the role, current employee
    Several roles in short period of time, all challenging and rewarding.
    The good thingsGreat fun culture with very friendly staff and easy to access managers.
    The challengesRapid ongoing change forces you to 'adapt', this suits me well.
    4.0
    Scheduler
    Mar 2020
    current employee
    Well worth the move to this company, work life balance is outstanding, pay is great, culture is very good
    The good thingsReally excellent team, loads of support from my manager and State manager
    The challengesvery little parking, no disabled parking, sometimes not enough resources for what I need to achieve
    4.0
    National Coordinator
    Jan 2020
    3 to 4 years in the role, former employee
    Good overall business and fun team to work with in operations at Springvale.
    The good thingsFriendly team and helpful co-workers. Supportive business
    The challengesLearning the systems
    2.0
    Fitter/Sales
    Nov 2019
    3 to 4 years in the role, former employee
    Overall average
    The good thingsMost of the team were good to get along with.
    The challengesManagement and the lack of support
    2 people found this helpful
    HR Team @ Adaptalift GroupThank you for your review. We appreciate the time you spent providing us with this feedback. We take your feedback seriously so we can improve and develop our business and make it an enjoyable place to work. We are sorry to hear you had a negative experience. We would like to invite you to contact the HR team to provide specific feedback about how we can improve and to discuss your experience as an employee. Many-Thanks
    30d+ ago
    3.0
    Technician
    Nov 2019
    3 to 4 years in the role, former employee
    No parts in stock always ordering form interstate/overseas in term slow customer service Too many interstate so called managers justifying there high salaries where the frontline of the business lacks
    The good thingsGreat people in all departments
    The challengesInterstate management and interstate call centre's lack of customer service and urgency to meet demand. . Not to mention the mark up on parts $$$
    3 people found this helpful
    1.0
    Service Coordinator
    Sep 2019
    1 to 2 years in the role, former employee
    Very difficult place to work
    The good thingsWorking with some very talented staff.
    The challengesManagement being out of touch with its employees
    3 people found this helpful
    HR Team - Adaptalift GroupThank you for your review. We appreciate the time you spent providing us with this feedback. We take your feedback seriously so we can improve and develop our business and make it an enjoyable place to work. We are sorry to hear you had a negative experience. We would like to invite you to contact the HR team to provide specific feedback about how we can improve and to discuss your experience as an employee. Many-Thanks
    30d+ ago
    2.0
    Sales
    Aug 2019
    Sub par company with poor management.
    The good thingsA few good people and regular pay
    The challengesA horrible culture. Management do not have any skills to engage, train, lead or inspire.
    2 people found this helpful
    5.0
    Field Service Technician
    May 2019
    5 to 6 years in the role, former employee
    Good place to work, good bunch of guys and good money
    The good thingsGood pay rate, left to work independently which was great, but when help was required it was easily attainable
    The challengesLeaving, I found the guys you work with great and the supervisors great and approachable too
    HR Team - Adaptalift GroupThank you for your valued feedback and we are pleased to hear you enjoyed your time with Adaptalift.
    30d+ ago
    1.0
    Area Coordinator
    May 2019
    Less than 1 year in the role, former employee
    It was disappointing
    The good thingsMy colleagues made it worth it until I decided to leave as company is full of empty promises and weren’t listening to concerns of other employees.
    The challengesGetting management to recognise the changes that needed to be made in order to raise morale.
    2 people found this helpful
    2.0
    Field Technician
    Apr 2019
    Don't value their workers
    The good thingsNil. Very easy to leave
    The challengesManagers who don't know the product trying to make out they know all
    2 people found this helpful
    4.0
    Service Technician
    Dec 2018
    Not the best place to work
    The good thingsWages and Work/Life balance
    The challengesGetting Management to understand customers needs and building trust from managers, it appears that all staff are treated in a way that they are not trusted at all
    HR Team - Adaptalift GroupThank you for your review. We appreciate the time you spent providing us with this feedback. We take your feedback seriously so we can improve and develop our business and make it an enjoyable place to work. We are sorry to hear you had a negative experience. We would like to invite you to contact the HR team to provide specific feedback about how we can improve and to discuss your experience as an employee. Many-Thanks Adaptalift - HR Team
    30d+ ago
    5.0
    Admin Officer
    Jul 2018
    Less than 1 year in the role, current employee
    Great team environment with friendly people and ideas are listened to.
    The good thingsFriendly colleagues, fast paced environment, growth industry offering opportunities to move within the business.
    The challengesParking is limited and work spaces could be more spacious.
    5.0
    Administrator
    Mar 2018
    1 to 2 years in the role, current employee
    Great company with plenty of opportunities for growth. Good team culture.
    The good thingsFantastic colleagues Growing company with a lot of opportunities for career development Strong leadership team
    The challengesGrowing/changing company means the work is continually challenging and fast paced
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