ahs hospitality
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    ahs hospitality
    (105 reviews)
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    Company Reviews

    Working at ahs hospitality

    3.2105 ratings in total
    5
    38
    4
    12
    3
    17
    2
    11
    1
    27
    57%
    Rate salary as high or average
    55%
    Employees recommend this employer to friends
    Work/Life balance
    3.2(104 ratings)
    Career development
    3.1(104 ratings)
    Benefits & perks
    2.8(104 ratings)
    Management
    3.1(104 ratings)
    Working environment
    3.2(104 ratings)
    Diversity & equal opportunity
    3.1(104 ratings)
    Ratings for ahs hospitality are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 105 reviews sorted by most recent
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    5.0
    houseman
    Mar 2026
    Adelaide SA 5000Less than 1 year in the role, former employee
    Fantastic experience thankyou for trusting me ahs
    The good thingsWell I have enjoyed working in an pretty good environment
    The challengesNothing I would say
    5.0
    Careworker or cleaner
    Mar 2026
    Hurstville NSW 22204 to 5 years in the role, current employee
    I have great experience in this industry
    The good thingsManagements and good team work
    The challengesIam face every day new challenges to improve myself
    2.0
    Housekeeping Attendant
    Jan 2026
    Surfers Paradise QLD 42174 to 5 years in the role, current employee
    Bad management from the top down; avoid at all cost (Gold Coast specific)
    The good thingsI really cannot think of any.
    The challengesCould start by staffing your hotels adequately. Afford the equipment your staff need in order to be "productive" (i.e. if I have to vacuum the same spot ten times with your old/terrible vacuum -- is it my problem?)
    4 people found this helpful
    3.0
    Business Development Manager
    Oct 2025
    Melbourne VIC 3000Less than 1 year in the role, former employee
    If you are working in an established department you will find friendly and supportive team members.
    The good thingsThe team was very supportive.
    The challengesThe higher ups, regarding new ventures, don't really know what they want with a new venture and therefore there isn't any great support.
    1.0
    Room Attendant
    Jul 2025
    Brisbane QLD 4000Less than 1 year in the role, former employee
    Overworked and constantly needing to go overtimeRoom attendant/housekeeping teams are often incredibly understaffed. This leads you to be assigned around 20-30 rooms every single shift, even as a part-time worker who's shift is 5 hours. Plus, you can't take a break, they always write in your breaks despite you not taking it. For the amount of work you are incredibly underpaid. Plus, most of us always go overtime because we cant leave until all the rooms we're assigned to are finished - which is incredibly tough as they overassign you rooms.
    17 people found this helpful
    1.0
    Room Attendant
    Jun 2025
    Eight Mile Plains QLD 4113Less than 1 year in the role, former employee
    Management forcing you to write your break when you NEVER took it ever. Constantly overworking yourself to meet the deadline on rooms being cleaned quick enough. Working solo was a lot of work physically and mentally.
    The good thingsCan't say many positives really.
    The challengesStaff are overworked, not getting enough money for the job we do. Constantly getting sick, I legit got covid from this job. Staff are expected to write down their lunch breaks when we didn't get to take them. People would literally eat while working to have food. Should have taken this to fair work.
    12 people found this helpful
    5.0
    Executive Housekeeper
    Feb 2025
    Melbourne VIC 30009 to 10 years in the role, former employee
    good place for early starter in hotel and hospitality when you are young
    The good thingsTo Start your career, it is place you can start with- I started my first job with AHS as public area attendant and became Executive Housekeeper all way up
    The challengesthis place need focus, stronger person with focus will win
    1 person found this helpful
    1.0
    Room Attendant
    Nov 2024
    Broadbeach QLD 4218Less than 1 year in the role, former employee
    Excessive Workload, Poor Supervision, and Unrealistic Expectations in a Demanding Role
    The good thingsOccasional positive interactions with guests.
    The challengesThe job was a total nightmare. The supervisors were useless and only knew how to boss us around. They'd call us back for the silliest things, like forgetting to put milk in the room from the pantry which is in the same floor! Every supervisor had their own way of doing things, making it confusing and stressful. The workload was insane, with unrealistic cleaning times and a ton of tasks to do. No one helped each other, and it was physically demanding. The pay was terrible (on weekdays), considering how much work we had to do. Some guests were incredibly messy, making our jobs even harder. It was just a really tough and underappreciated job.
    12 people found this helpful
    5.0
    Room Attendant
    Jul 2024
    All Gold Coast QLD
    I enjoyed working for this company during my time there.
    The good thingsAwesome team management, friendly staff, good work hours, beautiful location, and easy to learn the skills required.
    The challengesHard work, and pay can be low as a part-time. Also sometimes guests trash their rooms really badly which sucks so it can be a little on the unsavoury side.
    1 person found this helpful
    5.0
    Cleaner
    Jun 2024
    Adelaide SA 5000
    Time and duty management is important and working places choices are really good.
    The good thingsIt was a great time to work with this company.They are very helpful with their workers.
    The challengesHow you can do your duty with different challenges and dealing with customers
    5.0
    Public Area Cleaner
    Apr 2024
    Perth WA 60001 to 2 years in the role, current employee
    Managers make it easy to keep jobs as they like to. Talk things out
    The good thingsManagers that are easy to talk to
    The challengesEnglish barriers with most staff
    5.0
    Supervisor
    Apr 2024
    Melbourne VIC 30001 to 2 years in the role, current employee
    Faithfulness makes all things possible. Try to put more effort, then you will be rewarded
    The good thingsColleagues, teamwork, multi cultural environment, daily achievement and motivation.
    The challengesSometimes handling too many tasks. Building up relationships with others.
    1.0
    Room Attendant
    Mar 2024
    Sydney NSW 20001 to 2 years in the role, former employee
    I would not recommend people to work in this industry. For students and short term, look for other jobs within your field after a month of working with AHS. HR will not help and the pay is very low.
    The good thingsFlexible hours and days to suite your schedule. Workplace is in the city center.
    The challengesLow wage per hour Completing a room within 30 mins with washing dishes, deep cleaning. 15 mins for light service room but the time is not enough. Expected to complete at least 13 rooms a day with superior rushing you to be quicker even though it takes time.
    11 people found this helpful
    1.0
    Housekeeping Room Attendant
    Sep 2023
    Cape Schanck VIC 3939Less than 1 year in the role, former employee
    Disgusting
    The good thingsMade friends with my co-workers
    The challengesThe serious lack of respect by management to the housekeeping staff is utterly disgraceful. Understaffed for the work load, no support or acknowledgment from management for the work done. Management are only looking after themselves, only to the detriment of the housekeeping staff. Night turnover of staff and the pay is extremely poor.
    5 people found this helpful
    1.0
    Room Attendant
    Apr 2023
    Melbourne VIC 3000Less than 1 year in the role, former employee
    kitchen hand is much better i dont know how ahs is still in business?
    The good thingsstep count increases/fitness
    The challengeslazy managers always on smoko breaks and gossiping about other staff both upper and lower
    10 people found this helpful
    2.0
    Room attendant
    Oct 2022
    Less than 1 year in the role, former employee
    Stressful
    The good thingsInteracting and friendliness of the guest towards myself
    The challengesMissing items and trying to find things that's required for me to complete my task so this is time wasted and then taking to long to complete my board in the set time located to complete. Also the lack of communication with management when constantly asking and explaining the problem with roster to be ignored and then end up losing job because of this.
    2 people found this helpful
    1.0
    Housekeeping Manager
    Apr 2022
    former employee
    Was happy until new management started
    The good thingsNice people good clients,
    The challengesNot enough staff, not feeling inclusive with hotel
    4 people found this helpful
    1.0
    Room Attendant
    Mar 2022
    Less than 1 year in the role, former employee
    It's honestly not worth it find better employer
    The good thingsFriends made in housekeeping
    The challengesUpper management The conditions "Pandemic" Stress Level Workload
    4 people found this helpful
    1.0
    Administration Support
    Feb 2022
    Less than 1 year in the role, former employee
    Diversity and Inclusion were often celebrated. That means everyone was encouraged to bring a plate of food from their culture. This happens pretty often considering that our salary was quite low, it's a lot of contribution to educating people in the office. However, the company knows what those words meant. All of the senior leadership team members are caucasian from different parts of the world.
    The good thingsA "younger crowd" and corporate life. Lovely office in a nice building in CBD.
    The challengesMany challenges in the role. Too many "managers" and many of the responses have always been "let's book in a time" then the meeting gets cancelled, moved and cut short. Approvals don't usually get made. Budget is never clear and shared so can't really plan ahead.
    1 person found this helpful
    5.0
    Public Assistance
    Jun 2021
    1 to 2 years in the role, former employee
    I enjoyed working there just wished the people that have been there longer would adapt to change for the better
    The good thingsMy supervisor was the best friendly helpfully understanding and respectful
    The challengesI found everything easy after shown how they want things done didn't find anything difficult
    3 people found this helpful
    5.0
    Executive Manager
    Feb 2021
    Excellent company to work with ***** :-)
    The good thingsvery nice environment, diverse culture, HR team is excellent and knowledgeable, i would definitely return to the company like it. :-)
    The challengesno issues found , team is great
    4.0
    Housekeeping Manager
    Dec 2020
    former employee
    Overall, it is a very good organization and they support the employees to their best capacity.
    The good thingsYou feel supported working with this organization, friendly and inclusive culture, equal opportunities for all people regardless of their background. Its a shame that I'm currently not working with AHS but if there comes an opportunity, I would definitely rejoin this dynamic wonderful company.
    The challengesThe challenging part, which is common in any business is competition within the industry, which sometimes creates a bit of pressure to the housekeepers, but this is something you expect and find better way to deal with it.
    1 person found this helpful
    1.0
    Housekeeping Role
    Mar 2020
    Less than 1 year in the role, former employee
    Horrible
    The good thingsWhat good things there was none
    The challengesThe managers were just mean
    4 people found this helpful
    2.0
    Housekeeping Room Attendant
    Mar 2020
    1 to 2 years in the role, former employee
    Need to improve the management.
    The good thingsThe good things to work in this company is i learn a lot of things and I learn to fight my rights. I love my work.
    The challengesThe challenges in this company is to fight your rights and to adopt different culture and to be patient.
    3 people found this helpful
    1.0
    Public Area Cleaner
    Mar 2020
    Less than 1 year in the role, former employee
    Never going back again in.
    The good thingsNothing good. I don't like this agency.
    The challengesNo challenges at all.
    5 people found this helpful
    5.0
    Executive Manager
    Mar 2020
    7 to 8 years in the role, former employee
    Worked 7 years
    The good thingsAll the management were so supportive. I never had any issue at all.
    The challengesMy only challenge was the salary I had it was not enough to survive for me. Didn't get any rise last three years
    3 people found this helpful
    5.0
    Housekeeping Role
    Mar 2020
    1 to 2 years in the role, current employee
    Not bad
    The good thingsSign in and sign out That is my good things
    The challengesPlease Increase our pay
    3 people found this helpful
    3.0
    Housekeeping Role
    Mar 2020
    3 to 4 years in the role, current employee
    An experience of team work
    The good thingsWorking as part of a team
    The challengesThe travel sometimes not enough hours to work
    1 person found this helpful
    5.0
    Housekeeper
    Mar 2020
    Less than 1 year in the role, former employee
    Life changing
    The good thingsManagement, team, employee benefits
    The challengesTime management, goal achievement, standard maintain
    2.0
    Housekeeping Attendant
    Mar 2020
    Less than 1 year in the role, current employee
    Work environment is good, salary is low as compared to the workload and expectancy from staffs. Short amount of time is given to clean rooms immaculately.
    The good thingsGood communication between housekeeping staff.
    The challengesHaving to complete check outs and normal cleaning at a shorter period of time gets very challenging at times because sometimes the rooms are very dirty and needs more time to clean but managers don’t seem to understand these, pressurizing the staffs.
    4 people found this helpful
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