Ambulance Victoria
Write a review
    Ambulance Victoria
    (75 reviews)
    Write a review
    Write a review

    Company Reviews

    Working at Ambulance Victoria

    3.075 ratings in total
    5
    19
    4
    12
    3
    13
    2
    11
    1
    20
    87%
    Rate salary as high or average
    52%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(75 ratings)
    Career development
    2.6(75 ratings)
    Benefits & perks
    2.9(74 ratings)
    Management
    2.4(75 ratings)
    Working environment
    2.8(75 ratings)
    Diversity & equal opportunity
    3.3(75 ratings)
    Ratings for Ambulance Victoria are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 75 reviews sorted by most recent
    Sort by
    most recent
    1.0
    Accounts Cutomer Service
    Aug 2025
    Ballarat VIC 3350Less than 1 year in the role, former employee
    Extremely disappointing I do not recommended at all.
    The good thingsOnly a few members of the office & pay rate.
    The challengesEverything, tired employees who had been there for too many years and hated being there telling the newer employees how to treat the position and roll their eyes at any decision you made. Absolutely NO software or call procedure training given, AV manager said just ask a team mate what to do, say and how to navigate software components. It is not up to other AV employees to train new employees these work mates were always busy on calls and had no time to train a new employee. That is a considered pre live on the phone procedure that should be class room based !
    4 people found this helpful
    1.0
    Paramedic
    Jul 2025
    Melbourne VIC 300016 to 17 years in the role, current employee
    DONT DO IT, go elsewhere
    The good thingsyou will work with nice people (and some not so nice) and treat some lovely people.
    The challengesManagement are atrocious, you will hear stories from nearly every ambo on road about the toxic and horrible workplace environment. there are way to many managers, with little to no experience in actually managing. HR will actively go after you and try to have you fired, there is no support at any level of management, they frequently hold staff to the "AV values" but never hold themselves to them.
    3 people found this helpful
    1.0
    Ambulance Officer
    Apr 2025
    Swan Hill VIC 358517 to 18 years in the role, former employee
    AV culture has not changed I do not recommend put your well being first take note of previous reviews and avoid
    The good thingsMade some great mates over the years but the culture has gone from bad to worse I throughly enjoyed walking away best decision I’ve ever made.
    The challengesDifficult management empowered by some ladder climbing staff, , long distances, remote location, extremely clicky group, high turn over of staff , culture is toxic , not many older more experienced people left all the decent ones have either left or retired early can’t say I blamed them.
    3 people found this helpful
    1.0
    Free Labour
    Aug 2024
    Mildura VIC 35009 to 10 years in the role, former employee
    Wasted 10 years of my life
    The good thingsMade some life long friends
    The challengesNavigating the toxic environment from generations of inept Management
    3 people found this helpful
    1.0
    Corporate Administrator
    Jun 2024
    Melbourne VIC 30001 to 2 years in the role, former employee
    Run away, run away
    The good thingsNone. The most toxic, dysfunctional workplace I've had the misfortune to work with.
    The challengesWhere do I start? Lack of accountability, lack of decision-making, no structure, disempowered and overworked workforce, some very entitled and change resistant long term employees...
    4 people found this helpful
    1.0
    Project Manager
    Sep 2023
    Doncaster VIC 31081 to 2 years in the role, former employee
    The pay is high and high quality of work output, however very isolating and little support from management
    The good thingsGood work life balance, salary and onsite parking
    The challengesVery isolating place to work with little support from management, disagreement and dysfunction between Executive Management departments, makes it hard to progress work. Over bearing and micro management elements of work and a lot of negative comments, disagreement on how to progress work and expectations changing without being communicated
    8 people found this helpful
    1.0
    Accounts Role
    Feb 2023
    Less than 1 year in the role, former employee
    Pretty average place
    The good thingsStaff are friendly and accommodating
    The challengesNo training no skills passed over
    7 people found this helpful
    1.0
    Assistant
    Jan 2023
    Less than 1 year in the role, current employee
    They overemployed the role massively during covid, now have a whole section of us with not enough hours. The situation isn't being actively managed, and the environment has become poisonous and negative.
    The good thingsYou just go in and work. Long hours (when you can get them) and good pay per hour.
    The challengesThere is no one steering the ship. A few days of training, then nothing but a one-sentence summary of one of your calls.
    5 people found this helpful
    5.0
    Paramedic
    Nov 2022
    Life changing years serving the community as a paramedic
    The good thingsFantastic co workers High level of professionalism Challenging career Satisfying work
    The challengesDifficult experiences with patient pain and injury.
    1 person found this helpful
    2.0
    Paramedic
    Oct 2022
    1 to 2 years in the role
    Considered leaving the industry
    The good thingsCommunity interactions
    The challengesManagement - An acting (higher grade duties) management structure with high inconsistences and poor standards.
    3 people found this helpful
    1.0
    Manager
    Apr 2022
    Give AV a miss if you care about your mental health.
    The good thingsGetting paid on time
    The challengesA militant organisation that runs like an Army unit, a one size fits all approach. No individual inputs are considered. Highly politicised. Chaotic.
    6 people found this helpful
    1.0
    Paramedic
    Jul 2020
    current employee
    If I could get out of the organisation I would.
    The good thingsThe colleagues on the road.
    The challengesAmbition driven management team. No people focus whatsoever....only in their rhetoric and written word, not in actuality.
    4 people found this helpful
    2.0
    Accounts Role
    Mar 2020
    5 to 6 years in the role, current employee
    Disappointing, the work, life balance they promote is not equal across the organisation and paramedic focussed and forgets the operations and the accounting departments.
    The good thingsThe pay rate is on the higher scale.
    The challengesPoor management, management do not have an understanding of my role, management are void of empathy and are emotionally and socially inept.
    3 people found this helpful
    1.0
    Manager
    Mar 2020
    5 to 6 years in the role, former employee
    Some good people but not recommended unless you are a Paramedic
    The good thingsReasonable pay, salary sacrifice benefits and accrued days off
    The challengesLittle work life balance, expectation that you will work whatever is required to get the job done, reactive, silos everywhere and single points of failure, little in the way of leadership
    3 people found this helpful
    1.0
    Accounts Receivable Officer
    Mar 2020
    11 to 12 years in the role, current employee
    Painful, where a bright career goes to die.
    The good thingsNothing at all good to say about my time with av
    The challengesManagement are atrocious, some of the worst i've ever worked with.
    6 people found this helpful
    1.0
    Call Centre Operator
    Mar 2020
    Less than 1 year in the role, former employee
    Poor management and team leaders
    The good thingsThe actual job itself was great
    The challengesManagement and team leaders
    3 people found this helpful
    4.0
    Ambulance Officer
    Mar 2020
    9 to 10 years in the role, current employee
    Never pin my hopes on climbing the ranks
    The good thingsThe great people you meet and work with are the best
    The challengesHigh expectations with little reward
    2 people found this helpful
    5.0
    Paramedic
    Mar 2020
    Great overall
    The good thingsGood managers, great colleagues, great conditions and pay. Good opportunity for als paramedics to advance.
    The challengesCan be competitive when gaining higher duties
    2 people found this helpful
    2.0
    Paramedic
    Mar 2020
    A waste of my youth, and totally undervalued !
    The good thingsPay and holidays... and recently a little more flexibility with the roster
    The challengesManagement are complete aholes! Work most weekends, unrealistic expectations, treated like a number and not an individual..
    2 people found this helpful
    5.0
    Paramedic
    Nov 2019
    Best employer Ive ever had
    The good thingsFlexible shifts, extra benefits.
    The challengesCan be high stress at times (inherent with this type of job)
    2 people found this helpful
    2.0
    Paramedic
    Nov 2019
    current employee
    Just another pair of pants filling a seat.
    The good thingsGood annual leave allowances
    The challengesManagement treat you like garbage. What are you going to do? Quit? There’s thousands of graduates waiting to take your place.
    4 people found this helpful
    2.0
    Project Management
    Nov 2019
    Interesting, challenging and frustrating
    The good thingsWorking with some really good people and interesting projects
    The challengesPoor executive and senior management skills; poor appreciation of project management methodologies
    4 people found this helpful
    3.0
    Project Manager
    Nov 2019
    Have never felt so undervalued by an employer in all my years.
    The good thingsFellow employees are great people. Location is convenient.
    The challengesGeneral disrespect of corporate staff from management (they give the message that you are easily replaceable) and inequity between operational and non-operational employees.
    4 people found this helpful
    1.0
    Management Accountant
    Nov 2019
    Less than 1 year in the role, former employee
    Poor Training for role
    The good thingsfree parking. there wasn't much else.
    The challengesPoor Training for role
    4 people found this helpful
    1.0
    Information Technology Manager
    Nov 2019
    former employee
    Aggressive, unrealistic vision and lack of respect for non-operational roles
    The good thingspride in organisational goals and clinical practice
    The challengesIf you’re not a paramedic, you don’t count
    4 people found this helpful
    5.0
    Administration Officer
    Nov 2019
    Less than 1 year in the role, former employee
    Loved working with Ambulance Victoria
    The good thingsThe people are lovely
    The challengesWhen people call or write to say how well treated they have been in their bereavement
    3 people found this helpful
    4.0
    ALS Paramedic - Clinical Instructor
    Oct 2019
    3 to 4 years in the role, current employee
    Excellent service
    The good thingsThe people you work with, the patients you see, the equipment and skills available. AV is one of the highest trained paramedics, well regarded professionally and the development of our skills and evidence behind it make me very happy to work for AV
    The challengesThe work-life balance, although it’s changing it’s still a challenge
    2 people found this helpful
    4.0
    RSRP ALS Parametric.
    May 2019
    A challenge but fantastic career.
    The good thingsComradeship my peers are mainly great to work with!
    The challengesCan be overwhelming but on the whole it’s a great career.
    2 people found this helpful
    2.0
    Grunt
    May 2019
    5 to 6 years in the role, former employee
    It should be intensely rewarding but is actually the most frustrating place to work: internal politics means it's impossible to get anything done.
    The good thingsMy team! And I get to work with heroes.
    The challengesManagement. The t&s division is a chaotic mess run by an authoritarian. Do what you're told!
    4 people found this helpful
    1.0
    Project Officer
    May 2019
    Not a nice place to work
    The good thingsThe workplace was close to home which meant I was not stuck in traffic.
    The challengesManagement were not very nice and encouraged others to make life difficult for those the manager did not like.
    6 people found this helpful
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Melbourne VICBallarat & Central Highlands VICGeraldton, Gascoyne & Midwest WAMildura & Murray VIC