Reviews Amplar Health employee ratings and reviews

1.0

Mental Health Clinician

Apr 2026

Sydney NSW 20001 to 2 years in the role, current employee

Avoid Amplar Health (aka Medibank) as an employer. Go work anywhere else.

The good thingsAbsolutely nothing positive to say.

The challengesAmplar is focussed on kpi's... it is about maintaining their lucrative financial government contracts with nil GENUINE care for consumers. The culture is highly toxic. Front line workers are just numbers. Massive staff turnover is indicative of highly stressful kpi focussed environment and middle management up full of self importance despite their own ineptitude.

3 people found this helpful

4.0

Administration Officer

Mar 2026

Melbourne VIC 3000Less than 1 year in the role, current employee

So far so good, the reviews were a little scary but it wasn't the reality I faced when I started.

The good thingsThe people are wonderful and there's such a desire to do big things towards it's vision. I've enjoyed the passion from those around me as well as the autonomous nature of the work. The flexibility is incredible and the ability to work from home full time is a blessing.

The challengesThere's a lot of talk around growth and change but in reality not much happening. Upper management needs to be a little more open with it's communication and leading mid/lower management in the direction they want to go. Someone is steering the ship but the anchor is still out.

3 people found this helpful

Employee Experience Lead Hello, Thank you for taking the time to share your feedback about your time at Medibank Group. We value your input, as we continuously strive to enhance our workplace. If you have further insights or would like to discuss your experience, please don’t hesitate to reach out to [email protected]. Best regards

22d ago

1.0

MH Clinician

Feb 2026

All Sydney NSW1 to 2 years in the role, current employee

They should align the organisation’s external narrative with its internal practice to retain staff.

The good thingsDedicated and highly capable frontline clinicians. Exposure to complex mental health systems and contract environments. Opportunity to develop resilience in fast-changing operational settings.

The challengesLeadership direction is inconsistent and frequently reactive. Established processes that function effectively are repeatedly altered without clear rationale. Experienced staff were expected to absorb increasing workloads while accountability remained diffuse. Clinical governance decisions are made without relevant subject matter expertise. The organisation maintains a highly polished external profile that does not align with the internal operational reality. Advice to Management Engage meaningfully with subject matter experts before implementing structural or process changes. Respect clinical governance frameworks and ensure decisions impacting mental health service delivery are informed by appropriately qualified professionals. Clarify accountability at leadership level rather than redistributing responsibility downward. Sustainable systems are built through consultation, transparency, and operational consistency — not reactive restructuring.

6 people found this helpful

Employee Experience Lead Hi there, Thank you for leaving feedback about your recent experience. At Medibank Group, we pride ourselves on both our people and culture, so we are sorry to hear that your experience with us wasn't all positive. Please know that we would be happy to talk with you in more detail about your individual experience. Please contact us at [email protected] Warm regards

22d ago

5.0

Leader

Jan 2026

Wollongong NSW 25004 to 5 years in the role, current employee

Where passion meets purpose: changing lives through science, compassion, and teamwork.

The good thingsWorking here is an incredibly rewarding experience. The team truly feels like a family - supportive, collaborative, and passionate about what we do. We deliver evidence-based programs grounded in the latest research, and it’s amazing to see the real impact these programs have on changing lives. I feel energised every day, valued as a professional, and able to fully utilize both my clinical (as a dietitian) and management skills while enjoying the flexibility of working from home. This is a company that prioritises professionalism, innovation, and people - and I’m proud to be part of it.

The challengesOverall, this is a fantastic place to work, but one area that could be improved is around leave policies. It would be great to see leave loading introduced and for the Christmas office closure not to require staff to use their annual leave. These changes would further enhance the already supportive and flexible culture.

2 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

4.0

Amplar Health Nurse Revew

Jan 2026

All Melbourne VICLess than 1 year in the role, current employee

Really the most flexible and family friendly employment I have experienced.

The good thingsThe working from home has had a very positive impact upon my family life. It has provided me with flexibility for my children and it is wonderful - I love it. I get to spend more time with them, instead of commuting and working late at the office. No on call which has also made a huge difference to my own quality of life. Decent pay and a great team, it is great. The ongoing training updates is also great enabling me to also exceed my annual CPD with access to Ausmed.

The challengesI think the leadership are trying their best at making improvements.

3 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Communications Lead

Jan 2026

Docklands VIC 3008Less than 1 year in the role, current employee

A fulfilling role with a collaborative team delivering community-focused virtual care.

The good thingsI’ve really enjoyed my role as Communication Lead for the Community Virtual Nursing Program. The work is meaningful and genuinely focused on improving outcomes for residential aged care homes, focusing on rural and remote areas. I’ve valued the collaboration with a very passionate, supportive team and the opportunity to shape clear, impactful communication. It’s been rewarding to contribute to an innovative model of care.

The challengesAs a growing (pilot) program, there are ongoing opportunities to further refine processes and workflows as the service evolves. I think continued investment in resources and systems would support scalability and long-term sustainability for this program. Overall, the organisation is open to feedback and improvement - which is great!

1 person found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

2.0

Physiotherapist

Jan 2026

Adelaide SA 50003 to 4 years in the role, current employee

Don’t be fooled by the recent string of “5 star” reviews.

The good things- Paternity leave - no weekend work

The challenges- extensive travel; no consideration for where you live and finish your day - pay will remain stagnant regardless of performance as profits continue to rise - no control of day and micromanaged - documentation is extremely clunky and available patient information is often little to none - CPD revolves around managing the poor systems put in place or repeated information - no variety in caseload presentations - patients are poorly communicated with or appointments changed regularly leading to clinician mistreatment

7 people found this helpful

Employee Experience Lead Hi there, Thank you for leaving feedback about your recent experience. At Medibank Group, we pride ourselves on both our people and culture, so we are sorry to hear that your experience with us wasn't all positive. Please know that we would be happy to talk with you in more detail about your individual experience. Please contact us at [email protected] Warm regards

22d ago

5.0

Leader

Jan 2026

Melbourne VIC 3000Less than 1 year in the role, current employee

Purposeful work with amazing colleagues

The good thingsA company with a really strong set of values and purpose. Team members are friendly and pay is competitive.

The challengesThe company is very ambitious and growth minded - this means that things sometimes move very fast.

2 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Health Concierge

Jan 2026

All Canberra ACT1 to 2 years in the role, current employee

I really enjoy this role and see myself continuing and growing.

The good thingsGreat leads, great CPA’s (trainers) and great team of clinicians. Great training opportunities.

The challengesThe job can be busy, with calls and providing support to members clinically however there is always support there and someone to help you.

2 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Operations

Dec 2025

Brisbane QLD 40009 to 10 years in the role, current employee

Rewarding experience of change, supporting people, and delivering customer-focused outcomes.

The good thingsWorking at Amplar Health is rewarding because it genuinely puts people first — both the customers we support and the teams who deliver that care. There is a strong sense of purpose in the work we do, knowing it makes a real difference to individuals, families, and communities. The culture encourages collaboration, trust, and support, where diverse perspectives are valued and people are empowered to bring their whole selves to work. Amplar Health also fosters growth and development, providing opportunities to learn, contribute meaningfully, and be part of a team that is committed to quality, safety, and doing what’s right.

The challengesA positive challenge is keeping pace with growth and change while continuing to deliver high-quality, customer-centred outcomes. As Amplar Health evolves and new programs and ways of working are introduced, teams are encouraged to adapt, learn, and collaborate in new ways. This challenge creates opportunities for innovation, strengthens capability, and allows people to build resilience while contributing to meaningful improvements for our customers and communities.

1 person found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Registered Nurse

Dec 2025

Adelaide SA 500011 to 12 years in the role, current employee

I love what I do, and with Amplar Health can have the work life balance that I need.

The good thingsWorking independently in the community but with support when needed. Providing 1:1 care in the community. The flexibility to have a good work life balance.

The challengesThe tech can be a bit slow and clunky at times

1 person found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Health Clinician

Dec 2025

Melbourne VIC 3000Less than 1 year in the role, current employee

Supportive team and opportunities to help members every day.

The good thingsDetailed and considered induction to the role. Supportive, kind and helpful leadership team and colleagues. Opportunities every day to support members through their health journeys.

The challengesMore opportunities for team connection/collaboration and upskilling during the year to support career growth.

2 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Mental Health Professional

Dec 2025

Melbourne VIC 30001 to 2 years in the role, current employee

Good employer, meaningful work, flexibility to work from home is great.

The good thingsGreat and dedicated people. The company has a clear mission that prioritises health of its people. Lots of support. Work from home is great.

The challengesIts busy, challenging work, but also rewarding. Some people find KPIs in a mental health environment difficult, but its pretty common these days and I don't have an issue.

3 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Support Staff

Dec 2025

Melbourne VIC 30001 to 2 years in the role, current employee

My favorite workplace of my entire career!

The good thingsWorking with an organisation to deliver clearly defined ambitions that will ultimately impact all of Australia has been really exciting, and something that I've lacked in previous roles in my administrative capacity. The company is led with autonomy in mind, bringing the right people to the right piece of work has been a refreshing take on things! The flexibility provided to do my job has fostered a deeper level of trust and accountability that I have ever encountered and I believe this results in a greater outcome for my immediate team.

The challengesThe pace and degree of change can be a little overwhelming at times however the leadership team are very cognizant of this challenge and are always willing to help unpack any concerns. We also have fantastic people partners who do a really great job of supporting our business units.

1 person found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Support Staff

Dec 2025

Melbourne VIC 30003 to 4 years in the role, current employee

Fantastic vision and impact across Australia. Good people.

The good thingsAmplar has an incredible vision and purpose to improve healthcare in Australia. The team are innovating how we work and deliver care. Technology and AI tools like Tissue Analytics is a big step forward in quality healthcare. Customer NPS scores are also really high.

The challengesThere is a lot to do, with lots of healthcare demand. Amplar provide services from Acute Home Hospital to triage to digital mental health and prevention. This supports the homecare and GP businesses.

3 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Director Primary Care

Dec 2025

Melbourne VIC 30001 to 2 years in the role, current employee

Amplar Health has a clear and ambitious vision that I'm proud to be a part of

The good thingsGreat team, exciting vision, and aligned leadership.

The challengesNothing! There are so many opportunities for development, learning and growth

2 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Operations support

Dec 2025

Brisbane QLD 400011 to 12 years in the role, current employee

Different but love what I do and the people I get to do this with.

The good thingsI love working at Amplar because I believe what we do really matters. Helping people stay in their homes, where they feel safe and comfortable, is something important to me. It’s rewarding to know we’re making life easier. I also appreciate how Amplar genuinely cares about health and wellbeing—not just for the people we support but for the team. The focus on creating the healthiest workplace makes a difference. It’s exciting to work somewhere that’s always looking for better ways to do things. The innovation in our models of care keeps things fresh and shows we’re leading the way in making healthcare more accessible and effective. The people I work with are standout.

The challengesComing from public health it took some adjusting/was a mindset shift in terms of ways of working, but overall it’s been a positive experience. I’ve learned that there is a real place for 'corporate' in health and it doesn’t mean less care—it about finding different ways to support the whole system.

3 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Senior Team Leader

Dec 2025

Perth WA 600015 to 16 years in the role, current employee

Flexibility, autonomy and values

The good thingsThe autonomy and trust to run my team, my colleagues and our 'can do' attitude. Genuine feeling of assisting the public and as a Leader and a Carer being able to walk the talk and pursue a career, advocate, grow and offer genuine support and flexibility to my team. Our leaders don't always get it right but I have then seen them listen, adjust, hear Lived Experience and then improve which is why I have been here 15 years.

The challengesW@H is BRILLIANT but it also means there is no office, which can sometimes be a challenge

1 person found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Team Leader

Dec 2025

Ridgewood WA 603011 to 12 years in the role, current employee

Love my job, my team, my leadership ensemble - together we all make a difference!

The good thingsAs an employee I have had the personal experience of moving into diverse roles and have learnt many moving parts of this part of the business over the years, our teams are very much a "team" and work together so well with a lot of long tenure staff and new staff. We have a great mix of experience and knowledge to share with newer staff, great encouragement, respect and a sense of recognition culture. An amazing Leadership Team, a nurturing environment, acknowledging our values, commitment with a deep sense of sharing and connections.

The challengesW@H can be difficult with regards to a social aspect of this job and would love to have the opportunity to be office based, even on a part time basis although we make good a lot of out of work catch ups for our connections.

2 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Clinical Lead

Dec 2025

Brisbane QLD 40005 to 6 years in the role, current employee

Great work life balance and people leaders encourage growth

The good thingsFlexible work patterns. Work from home opportunities. Easy to get things done. Very supportive team. People leaders encourage you to take leadership positions. Strong push for career growth.

The challengesMore opportunities for team connection.

2 people found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

5.0

Clinical Operations Manager

Dec 2025

Perth WA 60004 to 5 years in the role, current employee

Support, trust, respect, and flexibility - so many things I enjoy about my role

The good things- There is a real focus on development if you want to build your skills and have aspirations. I've been supported to take on opportunities to move into different roles that were aligned with my career goals and am now in a leadership position. - Flexibility where possible - they do try to make work-life balance happen when it fits and are open to looking at different ways of working. - They genuinely care for both patients and staff - I've always been treated with respect and compassion, even from colleagues in the wider Medibank business. - Management takes feedback on board and when something could be done better, leadership acknowledges it and takes action. - Awesome local team – practitioners are caring, supportive, and really look out for each other and their patients. - Even without a Perth office, there are chances to meet up and stay connected. - Big company benefits with being part of the Medibank Group (general job stability, perks, employee support).

The challengesBeing on the road delivering care in the community can feel isolating at times, but you do still feel connected to the team through virtual communication channels (and some actually prefer being out and about rather than being in a hospital or clinic setting).

1 person found this helpful

Employee Experience Lead Hello, We’re pleased to hear about your positive experience at Medibank Group! Your kind words about our people and culture mean a lot to us. It’s fantastic to have team members like you contributing to our positive work environment. We appreciate your commitment and enthusiasm. Best regards

22d ago

1.0

Telephone Triage Nurse

Dec 2025

All Melbourne VIC1 to 2 years in the role, former employee

I will never recover from the daily disrespect, gas lighting, micromanaging and blame culture

The good thingswork from home , that's all

The challengespoor wages micromanaging blame culture respect for staff care for patients by providing the time and care they deserve evidence based practice from an experienced person who understands how teaching should be done

11 people found this helpful

Employee Experience Lead Hi there, Thank you for leaving feedback about your recent experience. At Medibank Group, we pride ourselves on both our people and culture, so we are sorry to hear that your experience with us wasn't all positive. Please know that we would be happy to talk with you in more detail about your individual experience. Please contact us at [email protected] Warm regards

22d ago

1.0

Medical Courier

Aug 2025

Eastwood SA 50632 to 3 years in the role, current employee

Worst management I ever experienced. Avoid at all costs.

The good thingsThe other team members were encouraging and supportive, eager to help each other through very demanding workloads and time frames.

The challengesManagement on all levels. They simply have no idea how to run the business. The business model is fantastic however the people running it have been put in their positions based on friendships rather than abilities.

9 people found this helpful

1.0

Mental Health Clinician

Aug 2025

Sydney NSW 2000Less than 1 year in the role, former employee

Terrible experience and regretful I left my previous job with the lure of working from home.

The good thingsA few nice people who were supportive. Good computer setup suppled and working from home.

The challengesThe pay is terrible. High expectations from new staff with limited supports. Senior staff put unnecessary pressure on staff on their first day running solo. There computer platforms are clunky and confusing to use.

9 people found this helpful

1.0

State Care Coordination Manager

Jul 2025

Adelaide SA 50006 to 7 years in the role, current employee

Unfortunately went from loved my job to it being a very toxic environment and having to watch my back.

The good thingsNot much good happens. No job security. No support when issues raised.

The challengesNot a very supportive No job security. Leaders are in for themselves not the team

9 people found this helpful

5.0

Manager

May 2025

Sydney NSW 2000Less than 1 year in the role, current employee

Great people who really care

The good thingsThe curious mind is encouraged, a license to try new things to make better care for our patients The current management is fantastic

The challengesThe size of the organisation

1 person found this helpful

1.0

Registered Nurse

Apr 2025

Perth WA 6000Less than 1 year in the role, former employee

It’s disappointing to see that management seems to lack a basic understanding of how to show respect to their practitioners. They fail to recognise that it’s the skill, care, and commitment of the practitioner that truly builds the business—not endless lectures on how to keep clients happy. The real key to client satisfaction starts with valuing and supporting the people who deliver the care.

The good thingsI did not really like anything

The challengesManagement with poor people skills

15 people found this helpful

1.0

Mental Health Clinician

Mar 2025

Perth WA 6000Less than 1 year in the role, former employee

Training session or personal podcast? Hard to tell- teaching took a backseat to car troubles, kid updates and making videos of content delivery for future employees.

The good thingsThe onboarding communication every time I emailed to say I’m in Western Au the equipment may need to be sent earlier. The responses were timely although naive. “Don’t worry our team are used to sending to WA, it will be there on such and such a date” lol …. A week later and two more dates were given

The challengesEquipment arrived late and faulty. There was an expectation to just start training without functioning equipment “…we have a work around” “ just use your phone” . Trainer consistently late. Content delivery not supportive proactive help…like working with an ikea manual in Ancient Greek

10 people found this helpful

1.0

Medical Officer

Mar 2025

Melbourne VIC 30001 to 2 years in the role, former employee

I have the worst experience in my life to work in that company

The good thingsThere is no respect, and promises are often broken. I wouldn't recommend this place to anyone.

The challengesThe team dynamic is concerning due to a lack of support, honesty, and stability. The team leader is particularly unprofessional, failing to understand their role and responsibilities, and contributing to a stressful and unproductive environment.

11 people found this helpful

1.0

Executive Assistant

Oct 2024

Melbourne VIC 3000

Sadly, very poor.

The good thingsOpportunity to work from home. People that were genuinely committed to making a difference in health care.

The challengesSenior Leadership who were dismissive towards staff. Gaslightinng behaviour driven by being disorganised and doing everything rushed. Was feed the Medibank values that don't align with Amplar Health - lots of work needed.

16 people found this helpful

Employee Experience LeadHi there, Thank you for sharing your feedback on your experience. At Medibank, we pride ourselves on our people and culture, so we’re sorry to hear that your experience wasn’t entirely positive. We value your feedback and welcome the opportunity to discuss your individual experience in more detail. Please feel free to contact us at [email protected] Warm regards.

30d+ ago

Company Reviews

Working at Amplar Health

Reviews