A rather disappointing experienceThe good thingsI made some great friends during my time here. My immediate peers were very supportive and on the same page - working well together towards the change that we could control.
The challengesGeneral Leadership across the St Luke's Region/ AV Group is extremely poor and this is a very unprofessional organisation in my experience working here. There is no accountability framework in place which leaves the region in an extreme reactive space all the time (ie audits). There is no structure or standardisation with processes, often leaving staff confused and frustrated. No accountability and no consistency = reactivity and frustration! Staff morale is low; change is managed very poorly with regional staff still scarred by the Anglicare merger that happened 5 years ago and still unsure about using new systems that have been introduced. Systems are backwards. Not innovative at all. Communication is non existent. There is no retention strategy and no succession planning, and with the high staff turnover in the last few years, staff without appropriate experience back-fill roles causing further issues and staff instability. Whilst generally people are friendly and caring towards each other, the \"workplace\" culture is very poor and culture change is not being driven at all, let alone at the right level, (ie Administration staff cannot drive cultural change nor should they be expected to). Leadership seems to struggle to see the bigger picture when making decisions, (that's if decisions are ever made, which is rare!), causing inefficiency, rework and wasted resources at every turn. I definitely would not recommend this organisation to others as a place to work.