ASTA Solutions
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    ASTA Solutions
    (32 reviews)
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    Company Reviews

    Working at ASTA Solutions

    3.132 ratings in total
    5
    14
    4
    3
    3
    0
    2
    2
    1
    13
    75%
    Rate salary as high or average
    53%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(32 ratings)
    Career development
    3.4(32 ratings)
    Benefits & perks
    2.9(32 ratings)
    Management
    2.8(32 ratings)
    Working environment
    3.1(32 ratings)
    Diversity & equal opportunity
    3.3(32 ratings)
    Ratings for ASTA Solutions are shared as-is from employees in line with our community guidelines

    Reviews

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    1.0
    Service Desk Analyst Triage
    Jul 2025
    St Kilda VIC 3182Less than 1 year in the role, former employee
    They don't care of anyone simple as that, treat you like a dog, too much politics. A poor place to work at. A disappointing and frustrating experience that fell short of expectations.
    The good thingsHonestly, there wasn’t much that stood out in a positive way. The overall experience was disappointing, and I found it difficult to pinpoint anything that I genuinely liked. The service felt unorganized, the environment wasn’t welcoming, and the quality didn’t meet expectations. A bad place to work at. Will never recommend
    The challengesThere were quite a few challenges that made the experience frustrating. Communication was poor, leading to confusion and delays. The support or leadership lacked responsiveness, and expectations were often unclear. Additionally, the workload felt overwhelming at times due to poor planning and lack of proper resources. A poor place to work, will never recommend
    1 person found this helpful
    5.0
    Systems Administrator
    Dec 2024
    All Melbourne VIC1 to 2 years in the role, current employee
    I've been with Asta for two and a half years, and the experience has been outstanding. The flexible work environment, coupled with supportive colleagues and management, makes it a great place to grow professionally. I've felt valued and encouraged to contribute, leading to significant professional development. Asta truly invests in its employees' growth and well-being, and I'm excited to continue contributing to our success.
    The good thingsSupportive Environment: Friendly colleagues and approachable management foster a positive workplace culture. Professional Growth: Opportunities to expand skills and take on new challenges. Employee Development: Strong focus on investing in employee learning and growth. Valued Contributions: Employees are encouraged to share ideas and feel recognized for their efforts. Trust and Respect: Open communication builds a foundation of trust and mutual respect.
    The challengesHigh Expectations: Balancing multiple responsibilities and meeting high standards can be demanding. Dynamic Environment: Rapidly changing priorities require adaptability and quick decision-making. Resource Constraints: At times, limited resources can make it challenging to deliver optimal results.
    1 person found this helpful
    1.0
    Remote Support Officer
    Jun 2024
    Sydney NSW 2000
    Expectations of management greatly differs from your job role. Expect to work the job of 3 - 4 people and only 2 people on level 1 role so you will be overworked. Turn over is really high so expect your coworkers to leave within 6 months of working there.
    The good thingsThe coworkers are amazing and you meet some great people while working there.
    The challengesYou will be expected to work the job of 3 people and if you are a level 1 tech, expect to work with 40+ tickets on your queue a day. Horrible management and resourcing problem. They only hire temporary visa or bridging visa workers to keep the pay low.
    6 people found this helpful
    4.0
    Account Management Role
    Feb 2024
    Melbourne VIC 3004Less than 1 year in the role, current employee
    Great stepping stone to build a desirable industry skillset & make an impact in a growing business.
    The good things- If you're looking for a company that listens to your input and where you can make actionable change this is the place. I have worked at a number of businesses that appear to run a tight ship but are awful places to be at every day. Asta is the opposite. There's a lot of work required to tighten up operations but the team welcome everyone's input to achieve this. - Asta is genuinely the only company I have worked for where I'm not counting down the seconds till 5pm because I actually enjoy being here. - Salary is good with regular performance reviews allowing for promotions. - SME type business where you're not just a number. - The office is easily accessible via public transport. - Genuinely friendly team that get along. - Recognition for hard work.
    The challenges- Current internal operations/processes need improvement. Meaning there are currently some speed bumps but it's on the mend and a great resume buffer to be able to show how you have helped impact practical change in a growing organisation (at least I know I'll be saying this). - Long hours. This is not enforced but there is a lot of work going on while the business is growing. Good problems to be busy but there isn't much in the way of overtime payment options so be mindful with your time.
    1.0
    Systems Administrator
    Sep 2023
    Melbourne VIC 30041 to 2 years in the role, former employee
    worse place i have ever worked they dont listen dont care and make you work overtime with no pay watch the clock dont go there
    The good thingsnone awful really bad
    The challengesthe managment really bad
    1.0
    Anonymous
    Sep 2023
    Melbourne VIC 3000
    Horrendous, No work life balance. Company runs by under-paying employees on bridging or temporary visa.
    The good thingsService Provided to clients is awful, everyday there is High Priority breakdowns - this gives you good exposure, keeps you busy.
    The challengesLearning multiple technology in short time is challenging in a positive way. However, doing this in the middle of babysitting and extensive micromanagement is not healthy. You wont feel respected unless you keep every managers pleased.
    1 person found this helpful
    5.0
    Management
    Aug 2021
    Amazing culture & plenty of growth opportunities
    The good thingsThe people and the culture really is amazing. You know that the person next to you will do their bit when the challenges come. Large range of diversity of clients, to allow for growth due to different client environment setups.
    The challengesAsta isnt for everyone, if you are after a 9-5 job where you clock in and clock out, then it isnt for you. If you want a career in IT and a role that will fast-track you, then Asta is for you. They work hard and enjoy the benefits in the long run.
    1 person found this helpful
    1.0
    System Administrator
    May 2021
    1 to 2 years in the role, former employee
    If there is a zero star rating, I will give that rating for this company.
    The good thingsThere are few nice and real people at ASTA. Actually, those who seek change and improvement won’t stay with this company.
    The challengesNo work-life balance. Overtime with no pay. Inconsistent performance evaluation. Documentation is a disaster.
    2 people found this helpful
    5.0
    Software Developer
    Feb 2021
    1 to 2 years in the role, current employee
    Great culture, opportunities await for those who are willing to work hard.
    The good thingsThere is a big variety of clients and projects, which means that you are always being challenged and learning new skills. There are plenty of opportunities to progress in your career, as the company and its needs are constantly growing. Everyone is friendly and gets along, willing to help and support each other.
    The challengesYou are expected to perform at your best at all times, which can place a bit of pressure on you. The payoff is that you become the best you can be and as a result, you are prepared when opportunities to progress become available.
    1.0
    Systems Engineer
    Oct 2020
    Less than 1 year in the role, former employee
    Very Negative, Horrible place to work
    The good thingsPay was on time and in full
    The challengesLots of Micromanagement and passive aggressive tendencies from management. Low tier MSP. Stay clear.
    2 people found this helpful
    1.0
    Systems Administrator
    Sep 2020
    1 to 2 years in the role, former employee
    Worst experience ever had in my professional experience.
    The good thingsNothing good to be honest
    The challengesWorking at Asta itself is a challenge.
    5.0
    Development
    Aug 2020
    3 to 4 years in the role, current employee
    Loved it at the start. Love it even more now.
    The good thingsManagement go out of their way to make sure you are included. Diversity of team and work. Lots of opportunities to grow your career.
    The challengesPicking up new technologies quickly and juggling the work.
    5.0
    Account Manager
    Aug 2020
    Great culture, good vibe, good place to work
    The good thingsGreat culture, incredibly friendly and inviting, real team spirit displayed by the various teams I work across, which makes the days a real pleasure. Good systems and practices and I've seen also seen a lot of great improvements in these and other areas in the short time I've been here
    The challengesBusy at times, you need to be on the ball and willing to go the extra mile for customers, but that's all part of the Asta ethos of 'leave it to us'
    1.0
    Technician
    Mar 2020
    I'm glad I left
    The good thingsyou will learn a lot
    The challengestoo much work for one role and position
    2.0
    Account Manager
    Nov 2019
    Learn as much as you can and leave as soon as you can.
    The good thingsThe variety of clients is top notch. The employees are great and great social calendar.
    The challengesPoor management and poor leadership, lack of honesty. Values do not match reality.
    1.0
    Systems Administrator
    Sep 2019
    Good exposure but everything else really bad. Dont recommend it to anybody.
    The good thingsExposure to many different technologies
    The challenges1.Understaff 2.Poor management 3.Expect to work extra and overtime with no reward or pay. 4. Overtime including weekend are calculated 1/2 to 1 ratio. Also not automatic you have justified and ask. 5. You are sold as an expert to client when you are not.
    1 person found this helpful
    5.0
    Information Technology Systems Analyst
    Jun 2019
    3 to 4 years in the role, current employee
    Fantastic IT company where you aren't pigeonholed, great culture and vibe with an opportunity to work on diverse projects.
    The good thingsA great workplace with dedicated team members who are professional and who look to deliver quality IT projects.
    The challengesTime constraints on meeting client project expectations.
    1.0
    Sales Representative
    May 2019
    1 to 2 years in the role, former employee
    Not what I expected.
    The good thingsQuality products and breadth of portfolio.
    The challengesLeadership lacks vision and strategy. Lacking professional training and development and contemporary business practices. No work-life balance.
    2.0
    Manager
    Oct 2018
    Average.
    The good thingsGood opportunities for career growth, you will learn a lot if you work long and hard.
    The challengesPoor senior management, poor culture.
    5.0
    System Administrator
    May 2018
    Less than 1 year in the role, current employee
    Perfect organisation to start your IT career
    The good thingsTo start your IT career asta is the best place and the management is so good that even higher levels can be easily approachable at any time.
    The challengesYou will be involved across various technologies in a short period of time compared to other I.T firms
    1.0
    Systems Engineer
    Feb 2018
    They dont see the value of a good and loyal employee.
    The good thingsYou can always leave if you dont like working here.
    The challengesTotal lack of management and internal systems.
    5.0
    HR Assistant
    Dec 2017
    Less than 1 year in the role, current employee
    Love my job, Love the people I work with.
    The good thingsI have been with Asta for just over three months, but the opportunity for growth, learning and improvement that I have been given- I could not have imagined been doing that in another company, or so soon in my professional career. If you show the right attitude and drive to want to do something Asta is your platform- providing you with the right opportunities to polish your acumen and helps you grow professionally as well as personally. Love my team, love the fact that there is constant feedbacks to improve on. Transparency, openness, One team attitude, staff first. Great Place. the sense of ownership given helps you develop loyalty with the organisation.
    The challengesyou have to be on top of your game- if you just want an easy 9-5 job this is not the right place for you. You have to want to be here to be here. but the return is greater than you can imagine. So its challenges that brings personal and professional benefits.
    5.0
    Graduate Developer
    Nov 2017
    Less than 1 year in the role, current employee
    An awesome beginning.
    The good thingsA great place for starters. Great working environment. Great opportunities.
    The challengesWe have to figure our own ways to solve the problems which is a great way of learning
    4.0
    Software Developer
    Nov 2017
    Less than 1 year in the role, current employee
    A very pleasant place to work at, where I'm learning something new every day.
    The good thingsEveryone is friendly, welcoming and easy to talk to. Diverse types of projects to work on.
    The challengesLearning about all the company procedures.
    5.0
    HR Manager
    Nov 2017
    No one day is ever the same.
    The good thingsDiverse work environment Opportunity to provide suggestions and improvements to the business Respect is earnt through hard work and determination
    The challengesDiversity in service offerings can sometimes be hard to achieve
    5.0
    Web Developer
    Nov 2017
    1 to 2 years in the role, current employee
    A great company with excellent potential for growth
    The good thingsAsta is a great company for career development. The company has grown over the last year I have been there which has meant that I have gotten the opportunity to grow and expand my career. I have learnt and developed exponentially.
    The challengesThe company is growing quickly that extra work may be required. However this is the reason I have developed my capabilities quickly.
    5.0
    Systems Administrator
    Nov 2017
    1 to 2 years in the role, current employee
    Best start to IT
    The good thingsManagement are friendly and strive to better yourself with knowledge, experience and career development.
    The challengesDiverse range of system environments due to different client needs. This is a great opportunity to expand your knowledge and experience.
    4.0
    Project Coordinator
    Nov 2017
    1 to 2 years in the role, current employee
    Great place to work hard, and fast track you knowledge & career.
    The good thingsGreat opportunity to fast track your career. People are great. Work in different aspects of the business.
    The challengesCompany processes are non existent. Required to work long hours.
    5.0
    Service Desk
    Oct 2017
    You wouldn't want to miss a chance to work here!
    The good thingsWorking for Asta has exposed me to systems and solutions i have never heard and with the help of the team I am able to understand these systems. Also being offered multiple training days/programs on multiple devices or software will also help in career development. The office is clean, tidy and always full of thrilled team members. I can really say Asta is a great place to be employed. The management is also something different, the CEO personally sits and chats with each member to see how they are tracking and gives one to one feedback, great and handy feedback!
    The challengesAs per any IT role, we are faced with daily challenges but with a strongly focused team, we all manage to succeed in the task at hand by the end of the day. TEAM Work, Yes!!
    5.0
    Development
    Oct 2017
    1 to 2 years in the role, current employee
    I really enjoy working at Asta
    The good thingsthe can-do, go-get attitude of the team. Support and communication network. transparency within the organisation and easily accessible management.
    The challengesIt is not an easy Job- you have to work hard but it is so worth it. keeps you on your toes but the learning experience that comes with it and the things you get to work with is totally worth it and fuels the passion. Dynamic environment that brings opportunities you would not expect in early start of your career which can be challenging however deepens your knowledge!
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