Aurora Training Institute
(23 reviews)
Company Reviews
Working at Aurora Training Institute
3.923 ratings in total
5
14
4
2
3
1
2
2
1
4
61%
70%
Work/Life balance
3.9(21 ratings)
Career development
3.6(20 ratings)
Benefits & perks
3.4(20 ratings)
Management
3.8(21 ratings)
Working environment
3.8(21 ratings)
Diversity & equal opportunity
3.9(21 ratings)
Reviews
Showing 22 reviews sorted by most recent
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4.0
Trainer and Assessor
Mar 2026Townsville QLD 48101 to 2 years in the role, current employee
Enjoyable and rewarding work
The good thingsFlexible, great local team, supportive, bonuses, centralised location, good student numbers
The challengesLow pay rate compared to some other RTO's.
4.0
Trainer and Assessor
Jul 2025Toowoomba QLD 43501 to 2 years in the role, current employee
Great work life balance
The good thingsVery supportive work team. Flexible work arrangements. Professional systems
The challengesLarge numbers of students per trainer
Team AuroraThank you for sharing your feedback. We are so pleased to hear that your experience at Aurora has been a positive one, particularly in relation to work life balance, team support, flexibility and professional systems.
We also appreciate your comments regarding student numbers per trainer. Aurora understands the importance of maintaining manageable workloads and open communication, and continues to focus on providing support where needed to help trainers and students achieve positive outcomes.
Thank you again for sharing your perspective and for being part of Aurora.
30d+ ago
5.0
Trainer
Jul 2025All Gold Coast QLD1 to 2 years in the role, current employee
Best trainer's ever!!
The good thingsEverybody is so helpful
The challenges.............................
5.0
Trainer and Assessor
Jul 2025Brisbane QLD 4000Less than 1 year in the role, current employee
I am thoroughly enjoying my role at Aurora and constantly feel supported by fellow staff and managers.
The good thingsVery supportive supervisors/managers. Friendly, inviting and inclusive environment.
The challengesI don't have any negative comments.
5.0
Trainer and Assessor
Jul 2025Toowoomba QLD 43503 to 4 years in the role, current employee
Positive work environment, positives outweigh any negatives.
The good thingsThe office environment is positive and supportive, with a collaborative team culture. The staff are approachable, flexible, and work together like a cohesive, well-functioning work family.
The challengesThe role involves meeting high targets/KPI's, the remuneration is unfortunately comparatively lower than that offered by other RTO's.
5.0
Trainer and Assessor
Jul 2025All Gold Coast QLD3 to 4 years in the role, current employee
Employee review.......Aurora is a great workplace and a fantastic team
5.0
Education Manager
Jun 2025Toowoomba & Darling Downs QLD9 to 10 years in the role, current employee
Great place to work, Family friendly and flexibleFantastic company to work for.
5.0
Business Development Consultant
Jun 2025Toowoomba QLD 43505 to 6 years in the role, current employee
Great opportunities for career growth and rewarding job
The good thingsFriendly working environment, opportunities to progress in the business
The role of a Business Development Coordinator is fast-paced and varied — you’re engaging with schools, industry partners, and internal teams to promote meaningful education and training opportunities.
The challengesNo challenges - enjoy working for Aurora.
5.0
Manager
Apr 2025All Gold Coast QLDLess than 1 year in the role, current employee
Great place to work. Team environment
The good thingsGreat company to work for. Student focused.
The challengesNothing - great place to work
5.0
Business Development Role
Nov 2024All Gold Coast QLDLess than 1 year in the role, current employee
Aurora is an RTO that has a built a very good reputation, and stands by the level of training it offers to our clients.
The good thingsWork from home opportunities and freedom to create business opportunities
The challengesLearning new systems and processes in an RTO space, however this is expected and there is much support and guidance to navigate.
1.0
Community Service Worker Trainee
Nov 2024Maryborough QLD 4650former employee
Absolutely horrible, would not recommend this training institute to anyone
The good thingsIt was good at the start when I actually had stuff to do and my trainer actually called me so I could complete my assessments, but it became boring as I am now sitting here with nothing to do, and my trainer has not called me on many occasions
The challengesFacing the pain of boredom and tackling the switch over of trainers
Team AuroraThank you for sharing your feedback. We are sorry to hear that your experience did not reflect the level of support Aurora aims to provide, particularly in relation to trainer contact and changes during your training.
Quality support is something Aurora places a strong focus on, and regular communication and consistent guidance are important parts of the student experience. It is disappointing to hear that this was not your experience. Feedback like yours is important and helps Aurora continue reflecting on how support is delivered and experienced by students.
Thank you again for sharing your perspective, and we wish you all the best for the future.
30d+ ago
2.0
Trainer and Assessor
Jun 2024All Brisbane QLD
Left me with a bitter taste in my mouth regarding working in training, not sure I want to be this kind of trainer
The good thingsSome great employees who are willing to help
The challengesAll about KPI's and unrealistic targets. Expecting 1 or 2 units from school students per month, never mind nominal hours and helping the student understand the units being done. Employers are not accountable for training school students on a traineeship, just cheap labour to them. Being watched via your calendar and having to account for every single minute of your day.
Team AuroraThank you for sharing your feedback. We appreciate your recognition of the supportive colleagues you worked alongside, and we are sorry that your experience left you with this impression of the industry.
Aurora understands the importance of balancing expectations with quality training and meaningful student support. Student progression, genuine learning and quality outcomes remain central to Aurora’s approach, this includes working with employers who can provide students with valuable real-world experience as part of their traineeship. It is disappointing that this was not reflected in your experience.
Thank you again for sharing your perspective, we wish you every success for the future.
30d+ ago
1.0
Administration Role
Nov 2021Less than 1 year in the role, former employee
Most of the team were nice to work with but management conditions just made the work environment stressful and unfriendly.
The good thingsMostly nice people to work with.
The challengesSome management treatment to staff was varied and in some occasions very harsh. A lot of micro-management making working conditions very difficult at times.
Team AuroraThank you for sharing your experience. We appreciate your kind comments about the team and are sorry to hear that aspects of your experience felt stressful and unsupportive.
Aurora wants every employee to feel supported, respected and able to do their best work. Feedback like yours is important and helps Aurora reflect on how leaders support their teams and how the workplace experience can continue to improve.
Thank you again for sharing your perspective, and we wish you every success for the future.
30d+ ago
1.0
Trainer
Jul 2021Culturally disrespectful
The good thingsNothing good to share.
The challengesZero consideration of your opinions. No respect for other cultures. Some people just don't like new team members from other cultures. Worst experience.
Team AuroraThank you for sharing your experience. We are genuinely sorry to hear that your time at Aurora felt disrespectful and unwelcoming.
Aurora works with students from many different backgrounds, and creating an inclusive and respectful environment is deeply important to the organisation. It is therefore especially disappointing to hear that this was not your experience. Feedback like yours is important and helps Aurora continue reflecting on workplace culture, inclusion and how employees are supported.
Thank you again for sharing your perspective, and we wish you every success for the future.
30d+ ago
5.0
Training
May 20215 to 6 years in the role, current employee
Great company to work for.
The good thingsBeing part of a great team where everyone works together.
The challengesNone that I can think of.
2.0
Training
Dec 2019This was a frustrating place to work
The good thingsI enjoyed the team I was working with
The challengesOwners are very one-eyed and dictating. The service they provide is less about quality and more about the bottom line.
Team AuroraThank you for sharing your experience. We are sorry to hear that your time at Aurora was frustrating, and we appreciate your positive comments about the team you worked with.
While Aurora, like any organisation, must operate sustainably, there is also a strong focus on the student experience, student progression and delivering quality support. It is disappointing to hear that this did not come through in your experience. Feedback like yours is important and helps Aurora continue reflecting on workplace culture, leadership and how organisational priorities are experienced by employees.
Thank you again for sharing your perspective, and we wish you every success for the future.
30d+ ago
5.0
Sales Assistant
Sep 20181 to 2 years in the role, former employee
Would recommend working at Aurora!
The good thingsOpportunity to learn news things all the time, create business relationships with all types of people. Staff are just like family!
The challengesStepping out of your comfort zone in Business Development.
5.0
Administration Assistant
Feb 20181 to 2 years in the role, current employee
Employed
The good thingsTeam members all great to work with
The challengesI cannot really think of any that would be worth writing about
5.0
Campus coordinator
Feb 2018Less than 1 year in the role, former employee
Great and would work there again.
The good thingsGreat team and great business to work for. The business encourages grow from its staff and all staff are so well trained.
The challengesNo challenges that i faced.
3.0
Trainer Assessor
Nov 20175 to 6 years in the role, current employee
Hired for one role and given another
The good thingsFriendly staff, locally near home, casual work but treated like an employee.
Team work low and pressure to get quota of workbooks from student is unrealistic.
The challengesLow pay verses company need
Team AuroraThank you for sharing your feedback and for recognising the friendly staff and positive aspects of your working environment.
We are sorry to hear that aspects of your experience did not meet expectations. Aurora values teamwork and is committed to creating a supportive workplace for all employees. Aurora also places a strong focus on student progress and quality outcomes, while continuing to reflect on how expectations are communicated and supported across the organisation. Feedback like yours is important and helps Aurora keep improving the employee experience.
Thank you again for sharing your perspective, and we wish you every success for the future.
30d+ ago
1.0
Trainer and Assessor
Oct 2017It was enough to put me off working in that industry again too many untruths
The good thingsIt was local and we celebrated everyone’s birthday
The challengesWorking with the low income and tickers and flickers
Team AuroraThank you for sharing your feedback. We appreciate your positive comments about the sense of connection within the team during your time at Aurora.
We are sorry to hear that your overall experience left you feeling this way. Aurora remains committed to providing a supportive workplace, while maintaining a strong focus on student progression, quality outcomes and the standards expected of a responsible training provider.
Thank you again for sharing your perspective, and we wish you all the best for the future.
30d+ ago
5.0
Trainer/Assessor
Aug 20171 to 2 years in the role, former employee
Fun fast paced work environment.
The good thingsCommaraderie in the workplace and genuine management support
The challengesLots of work to do and little time to do it.