Auswide Bank
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    Auswide Bank
    (15 reviews)
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    Company Reviews

    Working at Auswide Bank

    2.915 ratings in total
    5
    5
    4
    1
    3
    1
    2
    4
    1
    4
    47%
    Rate salary as high or average
    47%
    Employees recommend this employer to friends
    Work/Life balance
    3.3(15 ratings)
    Career development
    2.6(15 ratings)
    Benefits & perks
    2.6(15 ratings)
    Management
    2.5(15 ratings)
    Working environment
    2.9(15 ratings)
    Diversity & equal opportunity
    2.7(15 ratings)
    Ratings for Auswide Bank are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 15 reviews sorted by most recent
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    1.0
    Banker
    Oct 2024
    Australia Fair QLD 4215
    I have heard at least 5 people say it is the worst company they have worked for, avoid at all costs.
    The good thingsGood team, simple products.
    The challengesManagement not receptive to any change or improvement. Strict lending policy. Poor income and reward. Non existent culture. Old and very conservative views from senior leaders. Don’t understand difference in cost and investment, restrict spending at any opportunity. Just awful, nobody willing to improve and make real change. Teams don’t align to achieve goal, team aren’t held to banks values.
    2 people found this helpful
    4.0
    Branch Manager
    Jan 2022
    11 to 12 years in the role, former employee
    Had some great times working here and enjoyed the small bank ethos.
    The good thingsSmall institution that is more like a boutique bank rather than a big conglomerate. Good working with most of the people but like all institutions there were good and some not so good people. Good support if you are connected to the right people within the bank.
    The challengesThe marketing of this bank is really very poor. I was often expected to go "looking" for clients and sales outside of the branch environment because the marketing team didnt have the budget to advertise properly in my particular area. Even though I was employed as a banker I often felt like I was taking on the role of a marketer as well. Upper management tend to be rather distant from the rest of the employees.
    1 person found this helpful
    2.0
    Customer Service Adviser
    Nov 2019
    3 to 4 years in the role, former employee
    Toxic
    The good thingsDiversity of position
    The challengesTerrible culture and management who aren’t in touch with all levels of staff
    4 people found this helpful
    5.0
    Customer Service Representative
    Nov 2019
    Less than 1 year in the role, former employee
    Working for Auswide was a good learning experience.
    The good thingsGreat culture with encouraging people.
    The challengesCompliance training is very in depth and repetitive.
    2.0
    Customer Service Representative
    Nov 2019
    Lowest paying job I’ve ever had.
    The good thingsGood, thorough training sessions.
    The challengesAchieving sales targets in quiet, remote areas.
    2 people found this helpful
    1.0
    Lender
    Nov 2019
    Would never recommend.
    The good thingsPeople you work with.
    The challengesNo career progression, terrible pay, managers with their own agendas. No communication from managers to workers. Too many chiefs, not enough Indians.
    4 people found this helpful
    2.0
    Branch Team Leader
    Sep 2019
    1 to 2 years in the role, current employee
    Work hard to be successful without credit or praise.
    The good thingsNo micro management Good customer service Work close to home
    The challengesNo room to develop and grow No powers or authority as manager to manage branch and staff Dinosaur systems and policies No performance or behaviour management follow through
    1 person found this helpful
    1.0
    Lending Officer
    May 2019
    Terrible wouldn’t recommend
    The good thingsThe people you work with are very accepting
    The challengesThe timeframes to get things done and the expectations they are just unrealistic
    1 person found this helpful
    1.0
    Customer Service Consultant
    Feb 2019
    All Australia
    Friendly team mates, poor pay.
    The good thingsWorking with great people.
    The challengesReaching huge sales targets whilst getting paid minimum wage.
    1 person found this helpful
    5.0
    Snr service consultant, customer Specialist
    Aug 2018
    5 to 6 years in the role, former employee
    I had a very postive experience over the 6 years emplyed.
    The good thingsAuswide are a very friendly company that care about their staff. Auswide Bank will deliver if you deliver.
    The challengesThe salary , the below average branch appearance.
    3.0
    Relationship Manager
    Feb 2018
    All Australia3 to 4 years in the role, former employee
    Enjoyed working for my direct manager
    The good thingsGreat team to work with, small company so you get to know everyone
    The challengesMamagement do not listen to suggestions, and only look to cover thier own back.
    5.0
    Customer Service Consultant
    Feb 2018
    3 to 4 years in the role, former employee
    I enjoyed working there.
    The good thingsGood training and ongoing support. Great work environment.
    The challengesSame challenges as any other job.
    2.0
    Customer Service Specialist
    Nov 2017
    1 to 2 years in the role, former employee
    Less than average
    The good thingsSome staff at Bundaberg supportive but still needs lot of improvement
    The challengesSales targets expected without customer inflow, poor marketing ,least support from management
    5.0
    Senior Customer Service Officer
    Mar 2017
    Great Company to work for
    The good thingsHaving a great relationship with clients. Being in a small town like Mackay they become your friends and when they see you out of work the majority will stop and say hello. Even now I have left if they see you anywhere they will stop and say hello
    The challengesMeeting Sales targets.
    5.0
    Customer Service Officer
    Sep 2016
    Bundaberg QLD 46701 to 2 years in the role, current employee
    Enjoy working in a great team at Auswide.
    The good thingsGreat people, innovative, work/life balance is excellent
    The challengesNew bank so lots of changes
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    All Gold Coast QLDBundaberg & Wide Bay Burnett QLD