Bayley House
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    Bayley House
    (23 reviews)
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    Company Reviews

    Working at Bayley House

    4.123 ratings in total
    5
    15
    4
    1
    3
    3
    2
    2
    1
    2
    79%
    Rate salary as high or average
    78%
    Employees recommend this employer to friends
    Work/Life balance
    4.3(23 ratings)
    Career development
    3.7(23 ratings)
    Benefits & perks
    3.7(23 ratings)
    Management
    3.8(23 ratings)
    Working environment
    4.1(23 ratings)
    Diversity & equal opportunity
    4.6(23 ratings)
    Ratings for Bayley House are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 23 reviews sorted by most recent
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    5.0
    Volunteer
    Sep 2025
    Highett VIC 3190Less than 1 year in the role, former employee
    Really fulfilling experience and a super inclusive environment
    The good thingsIt was a super inclusive and diverse environment to work in. Everyone was friendly and welcoming.
    The challengesNothing, I enjoyed my experience there.
    5.0
    Staff Member
    Apr 2025
    Brighton VIC 3186Less than 1 year in the role, current employee
    Bayley House is truly an incredible place to work!
    The good thingsPros: ✅ Supportive and caring leadership, including the CEO and management ✅ Friendly and compassionate team culture ✅ Deeply rewarding work with clients ✅ Positive and empowering workplace environment ✅ Professional and passionate staff
    The challengesCons: ❌ Depending on the role, workload may be demanding ❌ Fast-paced environment requires adaptability ❌ Systems and processes are outdated and in need of an overhaul
    5.0
    Marketing Executive
    Apr 2025
    Brighton VIC 31862 to 3 years in the role, current employee
    Bayley House has an amazing culture, with a passionate team driven to make a real difference. Being part of an organisation that supports people with intellectual disability is incredibly rewarding.
    The good thingsI love working at Bayley House—the culture is excellent. The team is made up of passionate people who share similar values and a genuine commitment to making a difference. I'm purpose-driven, and being part of an organisation that supports people with intellectual disability is incredibly rewarding.
    The challengesWhile I love working at Bayley House, the work can be challenging at times. Balancing multiple priorities and navigating the complexities of the disability sector can be demanding, but the incredible team and the positive impact we make every day make it all worthwhile.
    1.0
    Support Worker
    Jan 2025
    Brighton VIC 31869 to 10 years in the role, former employee
    I started off loving my job, management have made it a nightmare
    The good thingsNice Support Workers, Lovely Clients
    The challengesManagement are toxic to deal with. It's now all about money.
    2 people found this helpful
    1.0
    Disability Support Worker
    Nov 2023
    Brighton VIC 3186
    Don't waste your time working in this organisation
    The good thingsThe clients but everything else is poor
    The challengesVery toxic working environment
    2 people found this helpful
    2.0
    Support Worker
    Jul 2023
    Brighton VIC 31863 to 4 years in the role, current employee
    Good people at floor level but toxic elsewhere. Can be hard to help without the appropriate resources and support from management.
    The good thingsSome really good workers who want to do the right thing by the clients. Clients are also great to work with.
    The challengesManagement make things very difficult, far more interested in money than truly helping clients. Have had struggles with clients wanting to reduce their services and pressured into not doing so. Advocacy is very hard as management aren't responsive or genuine. Lack of training or career development.
    4 people found this helpful
    5.0
    National Business Development Manager
    Jan 2022
    current employee
    A workplace to evolve, grow and make a difference!
    The good thingsBayley House has a wonderful workplace environment. Every person is supportive and caring. I feel like I'm part of a much larger purpose and each day my role has meaning and it brings me pleasure. The management team is available, caring, inspiring and most importantly trusts me for the role I was hired to do.
    The challengesMelbourne lockdowns have been challenging as I do most of our work from my homeoffice and looking forward to meeting clients in person. It hasn't been difficult though just adapting to change.
    5.0
    Staff member
    Jan 2022
    9 to 10 years in the role
    Bayley House has let me grow my career and I feel like I can make a difference and i'm not just a number...
    The good thingsA supportive environment where you can really make a difference and feel valued for the work you do. Managers show a genuine interest in you. Good work-life balance and flexible work options. A committed and experienced leadership team.
    The challengesConstant change in an NDIS environment.
    5.0
    Director of Philanthropy
    Jan 2022
    A terrific place to work that genuinely cares for people with Intellectual Disability and does not lose sight of it's foundations.
    The good thingsA great place to work for anyone who wants to make a genuine positive impact in the community. Bayley House is client-focused and invests in it's people to strive for improvement.
    The challengesLike most Not For Profits, there are constraints to budgets.
    1 person found this helpful
    5.0
    GM People & Culture
    Jan 2022
    Less than 1 year in the role, current employee
    Amazing for purpose workplace
    The good thingsAmazing staff and team at the leadership level. Committed to delivering outstanding results for our clients
    The challengesAs always, the challenges of a NFP environment is not for all people.
    5.0
    Support Worker
    Jun 2021
    Wholistic approach to client and staff support.
    The good thingsA caring, supportive and inclusive environment. Amazing clients,families, carers and staff. Connection and community encouraged. Client focused.
    The challengesNDIS continuous change and added work load and requirements for staff.
    1 person found this helpful
    5.0
    Chief Financial Officer
    Mar 2021
    5 to 6 years in the role, current employee
    Bayley House is a great place to work
    The good thingsA great team, family friendly working environment with peers and management that look out for you. New ideas are listened to and welcomed.
    The challengesTransition to the NDIS has been thought, external constraints have brought challenges. Moving forward, administration in NDIS is lean and the greatest challenge is to be as efficient as possible. Embracing efficiency and improvements is essential to working well within the sector.
    5.0
    Instructor
    Mar 2021
    Highly recommend working here!
    The good thingsBayley House is a wonderful place to work! Supportive and wonderful management, strong team environment and fantastic outcomes for people living with a disability. Hours are great, location is wonderful and working in Day Programs is such a good team to be part of. Highly recommend.
    The challengesNDIS brings its own challenges but Bayley House deals with these really well.
    1 person found this helpful
    5.0
    Instructor
    Mar 2021
    Rewarding work with a great supportive team.
    The good thingsGreat team environment, supportive managers, clear directions in role.
    The challengesBuilding needs upgrade.
    1 person found this helpful
    5.0
    Chief Executive Officer
    Mar 2021
    1 to 2 years in the role, current employee
    Bayley House delivers for clients and for staff; mandate for growth with a focus on great client outcomes!
    The good thingsClients; positive, resilient, responsive Staff; great mix of new and longstanding. Strong commitment to client outcomes and great sense of sharing across teams and mutual support Values; positive values, respectful environment and relationships Direction; appetite for growth with focus on supporting people with intellectual disability to achieve goals and access the community
    The challengesNDIS; great scheme, wonderful philosophy but hugely bureaucratic and constant downward pressure on prices is very problematic Supporting our amazing workforce, especially through COVID times Assisting families to navigate the NDIS maze
    5.0
    Staff Member
    Feb 2021
    On the whole, extremely positive. I love working here.
    The good thingsGreat work environment with genuine friendships amongst colleagues. Support when you need it and most of all a great place for clients to be supported to develop their skills. I personally feel that the past year has shown exactly how strong our staff team is, in particular management. During COVID and adapting to working from home, I have always felt supported and valued as an employee.
    The challengesConstant evolution of the requirements we have to work within. While this is necessary in order to keep delivering high quality services, change can be hard.
    5.0
    GM Marketing
    Feb 2021
    1 to 2 years in the role, current employee
    I feel heard, acknowledged, rewarded and appreciated and in turn, I hope to pass this forward.
    The good thingsGreat culture of people focused on delivering positive outcomes to clients and going over and above to support their families. It has had it's challenges in the past but with new leadership and a great plan the future looks very exciting.
    The challengesStandard NFP restraints, a dynamic disability sector and uncertainty from the NDIS makes for the usual challenges for all providers but specific to Bayley House the greatest challenge for management is the pressure to keep up which means busy days.
    2.0
    Administration Role
    Jan 2021
    1 to 2 years in the role, current employee
    Board and Management are found to be lacking in competency.
    The good thingsReasonable working conditions and mostly good people to work with. They do a great job looking after the clients.
    The challengesManagement leaves a lot to be desired. Unable to make the difficult hard decisions to improve the company. Too many people in roles that are beyond their abilities which leads to frustrations and inefficiencies.
    5 people found this helpful
    3.0
    Support Worker
    Nov 2019
    Great learning experience
    The good thingsGreat team, enjoyable work environment, positive relationships within and outside of the organisation, sense of appreciation from clients and families, appreciation from colleagues
    The challengesWork load, lack of systems/resources to deal with systemic sector changes, issues with the structure of management, imbalance of work loads across roles, lack of consistency with hiring patterns
    3 people found this helpful
    3.0
    Support worker/instuctor
    Nov 2019
    No hard to go to work
    The good thingsSupportive, Great staff. Fantastic participants
    The challengesNepotism at a management level. Management do not have the qualifications requested for senior positions
    6 people found this helpful
    5.0
    HR Project Officer
    Oct 2018
    An positive organisation sized as a small entity but busy and thriving in this growing industry landscape. I always come to work with a smile.
    The good thingsGenuine, friendly and supportive culture which offers workplace flexibility and opportunity in an intimate environment. Salary packaging benefits.
    The challengesBeing a not-for-profit organisation it challenges you to think and operate creatively and resourcefully.
    3.0
    Residential services
    Feb 2018
    Overall very good
    The good thingsFamily friendly environment, a fun place to work and very meaningful.
    The challengesThe Board is somewhat disorganised, no sense of leadership. New CEO lacks leadership ability.
    3 people found this helpful
    4.0
    Relief finance manager
    Sep 2015
    Less than 1 year in the role, former employee
    A great place for someone who wish to help the underprivileged, and in this case the intellectual disabled to grow their self esteem and have a great life.
    The good thingsAutonomy, ideas put forward are listen to. With a small community based organisation, everyone is treated with respect and cared for. Not just a number like large corporate.
    The challengesThe management appreciate continuous improvement ideas. The challenge is to embrace the organisational values and client needs and blend them together.
    1 person found this helpful
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