Blackhawk Network
    (14 reviews)
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    Company Reviews

    Working at Blackhawk Network

    2.814 ratings in total
    5
    5
    4
    0
    3
    2
    2
    1
    1
    6
    71%
    Rate salary as high or average
    36%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(14 ratings)
    Career development
    2.6(14 ratings)
    Benefits & perks
    2.6(14 ratings)
    Management
    2.3(14 ratings)
    Working environment
    2.6(14 ratings)
    Diversity & equal opportunity
    3.5(14 ratings)
    Ratings for Blackhawk Network are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 14 reviews sorted by most recent
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    most recent
    5.0
    Senior Director
    Jan 2022
    1 to 2 years in the role, current employee
    Positive enhancements happening consistently, smart people, continued evolution of product, tech, innovation, processes and benefits.
    The good thingsI love the team i work with and working with the broader teams across Asia. I've recently referred people to work here which is testament to how I rate our company - they joined and love it. Also several people left previously and applied to rejoin again - almost 10 have returned in the past 18 months and express how things have changed positively from prior years and prior leadership.
    The challengesAfter acquiring other businesses a couple of years ago, it has taken time to align all processes / platforms / systems and that can be frustrating in some teams. There are plans underway to combat this, but it takes time.
    1.0
    Account Manager
    Feb 2021
    current employee
    No training or management, but I could do whatever I wanted
    The good thingsThey really don't manage you so you can do whatever you like. Work Life balance is good because basically no senior supervision at all always happy for me to take leave
    The challengesno company direction no vision from senior management every man for himself in that place and it starts at the top
    1.0
    Account Manager
    Oct 2020
    1 to 2 years in the role, former employee
    High stress not caring environment
    The good thingsLocation and direct local team
    The challengesManagement, no career prospects, high stress and micro management. Promotion based on friends rather than talent
    2 people found this helpful
    5.0
    Support Services
    Oct 2020
    A lot of positive changes and growth in the past year
    The good thingsReally great people, team work, employee benefits and culture of recognition. Continually innovating so it's an exciting place to work
    The challengesIt's fast paced and is a complicated business to learn about
    1.0
    operation
    Jan 2020
    5 to 6 years in the role, former employee
    you just a number
    The good thingsclose to the public station
    The challengesunfair management, favouritism, lack of directions, over-focused on sales and lack of teamwork
    1 person found this helpful
    3.0
    Director
    Nov 2019
    It's been a good learning experience and I've made a lot of friends, but it's a tricky work environment to navigate
    The good thingsGood work life balance, friendly staff, pub lunches
    The challengesDis-organised management, no clear strategy, constant re-org and under staffing of key departments
    5.0
    Product Implementation
    Sep 2019
    3 to 4 years in the role, former employee
    Great place with great people
    The good thingsPeople that work here are awesome Great location Opportunities are there if you work hard and ask for them Cool perks
    The challengesManagers can be too relaxed and staff can take advantage of this
    2.0
    Sales Role
    Sep 2019
    All Australia
    Immature management
    The good thingsinteresting and complex business
    The challengesimmature management and a clicky club of employees who are lazy and aggressive when asked to work hard.
    1 person found this helpful
    1.0
    Finance.
    Nov 2018
    Getting out asap. Help!
    The good thingsNice position on the harbour
    The challengesLost a lot of good people last 6 months. Only strugglers left. HR is a nightmare. If you have a choice avoid here at all cost.
    1 person found this helpful
    5.0
    Information Technology
    Jul 2018
    Own success
    The good thingsMarket leader with heaps of ace ideas
    The challengesFast moving so chaotic at times
    1.0
    Blackhawk Network
    May 2018
    Terrible
    The good thingsClose to train station,
    The challengesManagers and management
    1 person found this helpful
    3.0
    Cards
    Apr 2018
    1 to 2 years in the role, former employee
    Was a fun place to work. The people made it fun. Poor systems from US. Finance division a basket case. Probably needs a shake up and it will continue to grow.
    The good thingsGreat people spread throughout the organisation. New acquisitions in Melbourne which seems to be run well. Individuals always happy to help and a real team spirit. Good range of age which makes it a fun social environment. Terrible office.
    The challengesPoor leadership from top. Possibly been in role too long and now trying to reap benefits. Micro manager with poor leadership traits and values. Back-end processes antiquated. We seem to react to card partners rather than proactive.
    1.0
    Sales Manager
    Feb 2016
    1 to 2 years in the role, former employee
    Something I'd like to forget
    The good thingsNil very poor leadership that say one thing and can't execute anything
    The challengesManagement affairs and passive aggressive leadership
    1 person found this helpful
    5.0
    Sales and Business Development Manager
    Feb 2016
    1 to 2 years in the role, current employee
    Great work environment, plenty of opportunities to perform
    The good thingsGreat exposure, supportive management
    The challengesCompany is going through exponential growth, constantly filled with new projects, human resources are stretched.
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