Booktopia
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    Booktopia
    (19 reviews)
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    Company Reviews

    Working at Booktopia

    3.119 ratings in total
    5
    6
    4
    4
    3
    1
    2
    2
    1
    6
    84%
    Rate salary as high or average
    53%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(19 ratings)
    Career development
    2.7(19 ratings)
    Benefits & perks
    2.8(19 ratings)
    Management
    3.3(19 ratings)
    Working environment
    3.4(19 ratings)
    Diversity & equal opportunity
    3.2(19 ratings)
    Ratings for Booktopia are shared as-is from employees in line with our community guidelines

    Reviews

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    2.0
    Warehouse Worker
    Jan 2024
    Enfield NSW 2136Less than 1 year in the role, former employee
    My coworkers were more helpful, than the team leader & management
    The good thingsCoworkers were good work with. Very helpful
    The challengesWas not advised of my Kpi's by team leader, therefore found it challenging to meet. Due to that, I felt like I did not have the opportunity to improve & was let go
    3.0
    Picker and Packer
    Apr 2023
    Lidcombe NSW 21411 to 2 years in the role, former employee
    overall working there was calm, but the supervisor treatment was not up to par
    The good things*Helpful and fun team members *Great working times
    The challenges*bad supervisor/ picking on team members
    5.0
    Marketing Department
    Aug 2021
    1 to 2 years in the role, current employee
    Fantastic place to work.
    The good thingsJoining Booktopia was a very happy accident for me. I joined when Covid first hit Australia and job openings were scarce. It turned out to the best move of my career. Friendly colleagues who are great at what they do, Highly knowledgeable & supportive management team, WFH options, fast career progression, and the company actually performs better during the pandemic which means excellent job security.
    The challengesNone that I can think of.
    5.0
    R&D
    May 2021
    current employee
    Very good: they are honest and decent to work for.
    The good thingsI have worked for this company since 2016 and I have found them very good to work for. They do exactly what they say they'll do (eg: everything from "we'll get you a better laptop" to smashing sales targets to massive tech upgrades), they are nice to deal with, the conditions are good, the environment supportive and the pay very decent. They genuinely support the career advancement of their staff and I have seen several careers accelerated from working here.
    The challengesEverything moves quickly so it can be hard to keep up with all the changes about the place.
    4.0
    Marketing Role
    Sep 2020
    1 to 2 years in the role, current employee
    A fast-paced environment with a great team, can be challenging at times but ultimately always supportive with lots of room for growth.
    The good thingsIt's a really supportive environment where you have the freedom to make your role your own, and there are lots of opportunities for growth and advancement if you want to take them. The team tends to work well together and any issues are usually dealt with effectively. There are great perks for book-lovers and many passionate people throughout the business. It's also an exciting environment if you're passionate about ecommerce. New ideas can be challenging to get off the ground, but upper management are generally open to hearing them and supportive of the right ones.
    The challengesIt can be quite stressful at times due to the sheer amount of projects, campaigns, roll outs and high growth that are happening. Sometimes we can be too focused on the small details, which can mean not seeing the forest for the trees. There are also too many meetings in the diary.
    1.0
    Accounts and finance
    Sep 2020
    No job security, no independent HR, no justice
    The good thingsSome good people to work with
    The challengesPoor management system
    4.0
    Relationship Manager
    Aug 2020
    current employee
    Really enjoying my role with Booktopia so far, and can't wait to see how it grows over the next 12 months. Very lucky to work for a business who even though the timing of employment starting during COVID was a big risk, were willing to take the risk and create these new roles.
    The good thingsColleagues always willing to help everyone. Very Supportive group of people within the company.
    The challengesDue to COVID we have been unable to meet a lot of people who work for the business. Obviously this has not been in anyones control.
    1 person found this helpful
    5.0
    Marketing Department
    Jul 2020
    In an environment that is continuously evolving, with a great structure in place, I have developed personally and professionally.
    The good thingsIn a demanding environment, the company is highly supportive to those that are committed. The staff are talented and deeply passionate, contributing to a great work culture.
    The challengesChallenges include operating within a fast-paced environment with quick turnaround times expected.
    2 people found this helpful
    5.0
    Territory Relationship Manager
    Jul 2020
    Less than 1 year in the role, current employee
    A company you never knew you would want to work for!
    The good thingsBooktopia has been a blessing in disguise! The team I work most closely with provide a fantastic support in challenging times. The team in the support office are helpful and can point you in the right direction. The perks are phenomenal for a newly created role.
    The challengesMy role was created 18 months ahead of the intended timeline so the supporting systems for this job have not been developed yet. Learning how the system works and what can and cant be done is probably the biggest challenge. Working remotely in this role is a challenge for getting that support from your team, but the system in place ensures someone is never far away.
    2 people found this helpful
    1.0
    Storeperson
    Mar 2020
    Not great to work with. no guarantee future here
    The good thingsI would not say it's good
    The challengesNo challenges. No full-time sign over to company
    1 person found this helpful
    4.0
    Admin Support
    Mar 2020
    1 to 2 years in the role, former employee
    Really fun if you love books.
    The good thingsWonderful work culture and work environment and benefits
    The challengesThere were not many opportunities to grow within the company. It was hard to obtain a sustainable workload on a daily basis.
    1 person found this helpful
    1.0
    Accounts & Payroll
    Nov 2019
    Less than 1 year in the role, former employee
    Not a very good experience unfortunately
    The good thingsIt's an popular Australian Company located in Lidcombe Business Park
    The challengesPoor Management particularly in mid level
    4.0
    Marketing Department
    Jul 2019
    Fast paced, exciting environment with passionate staff
    The good thingsFriendly, passionate and welcoming colleagues. Great opportunities to grow in skills that are adaptable to many industries and e-commerce companies.
    The challengesCommunication breakdowns can be frustrating but are usually solved quickly.
    2 people found this helpful
    2.0
    Distribution Centre Team Leader
    May 2019
    above all, people are not valued
    The good thingssmall discount on books
    The challengesno opportunities to grow poor pay rates little direction from management no leadership from management no appreciation of the good work done mistrust of employees
    2 people found this helpful
    5.0
    Technology
    Apr 2019
    5 to 6 years in the role, current employee
    Enriching, encouraging, and certainly engaging!
    The good thingsVery good staff/management engagement and staff incentive/social events/programs. All job positions are offered internally, and training and advancement is encouraged. A very sound HR department, and excellent report with management who take time to engage with staff during general 'walk arounds' through their distribution centre. Regular staff BBQs and awards (with gifts). Management seem happy to accommodate personal engagements where needed so long as there's a fair balance of \"give and take\". Work environment is mostly positive, and it's rare to hear a raised voice or managers with \"anger management\" issues.
    The challengesIt's fast growing. With a fast paced work environment there's going to be challenges that force people to \"think outside the box\" until systems or processes catch up. Some people find that challenging, others, frustrating. I found it to be both. But the positives always outweighed the negatives there.
    1 person found this helpful
    1.0
    Production Worker
    Mar 2019
    Less than 1 year in the role, former employee
    only stayed there because i was desperate, not a good working environment
    The good thingswhen busy your shift goes fast.
    The challengesdealing with the management team. had very bad experience as the managers act like high school teenagers. not understanding at all and very immature management team.
    1.0
    Warehouse Team Leader
    Feb 2019
    Would not recommend anybody work in this warehouse
    The good thingsTreat the warehouse staff like trash
    The challengesBad senior management
    1.0
    Allrounder
    Feb 2018
    Welove working with company
    The good thingsGood thing I am working
    The challengesFishing work and give best service to my customers
    5.0
    Bargain books team leader
    Oct 2015
    1 to 2 years in the role, current employee
    Awesome and interesting place to work at.
    The good thingsNice environment to work in. Very busy, makes your day go faster. Very accomadating to the invidual, who accomadates to them.
    The challengesSometimes the management don't work together and then it feels like a tug of war. Nothing runs smoothly!!!
    1 person found this helpful
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