Brazilian Butterfly
(29 reviews)
Company Reviews
Working at Brazilian Butterfly
3.029 ratings in total
5
11
4
3
3
1
2
4
1
10
69%
52%
Work/Life balance
3.0(29 ratings)
Career development
2.8(29 ratings)
Benefits & perks
2.7(29 ratings)
Management
3.0(29 ratings)
Working environment
3.1(29 ratings)
Diversity & equal opportunity
3.0(29 ratings)
Reviews
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1.0
Beauty Therapist
Oct 2025Melbourne VIC 30041 to 2 years in the role, former employee
Beware the good reviews I am aware some are faked. Avoid
The good thingsThe team and clients were great
The challengesHead office and pay
5.0
Assistant Manager
Oct 2025Richmond VIC 3121Less than 1 year in the role, current employee
My experience at BB has been good. I have been recognized for my hard work and been able to grow quickly within the company !
The good thingsFree treatments, in depth training and support
The challengesThe pay and staff socials, incentives and commission
2 people found this helpful
Brazilian Butterfly Head OfficeHi there,
Thanks so much for your feedback! We’re really glad to hear you’ve felt recognised and supported, and that you’ve grown quickly within the BB team.
We appreciate your thoughts on pay, socials, and incentives - these are important, and we’re always looking at ways to improve. Thanks for being a valued part of the journey.
30d+ ago
5.0
Salon Support
Oct 2025Armadale VIC 3143Less than 1 year in the role, current employee
Inclusive and Supportive Company.
The good thingsSupportive team. Extremely friendly. Positive Environment. Opportunity to grow within position. Additional training Provided to therapists
The challenges No challenges
2 people found this helpful
Brazilian Butterfly Head Office Hi there,
Wow - thank you for the great feedback! We’re so glad you’re finding the environment inclusive and the team supportive. It’s wonderful to hear the training and growth opportunities have made a difference for you.
Thanks for everything you bring to BB!
30d+ ago
5.0
Beauty Therapist
Oct 2025Ringwood North VIC 31343 to 4 years in the role, current employee
Helped me become a more confident person in every aspect and has made me feel like I belong
The good thingsCreating the friendships I have with the girls I work with
Finding more confidence within myself
Helping clients feel good about themself, cared for and looked after
The challengesNothing I can think of
2 people found this helpful
Brazilian Butterfly Head OfficeThank you so much for sharing your experience! We’re delighted to hear that BB has helped you grow in confidence and foster meaningful friendships. It’s wonderful to know you’re making a difference for your clients and feeling a strong sense of belonging with the team.
We’re lucky to have you with us at Brazilian Butterfly Ringwood North.
30d+ ago
5.0
Senior Beauty Therapist
Sep 2024Studfield VIC 31523 to 4 years in the role, current employee
I couldn’t work at a better and more supportive company, I’ll be here until I retire!
The good thingsSupportive and caring head office, amazing work/life balance, career progression, they want to help you succeed and grow as a beauty therapist.
The challengesFast paced and some clientele.
2 people found this helpful
Brazilian Butterfly Head OfficeThank you so much for sharing your experience! We're so happy to hear how supported you feel and that Brazilian Butterfly has been such a positive place for your growth.
We understand the pace can be full-on at times, and that some clients bring their own challenges - but we’re always here to help you navigate those moments.
So grateful to have you as part of the BB family.
30d+ ago
1.0
Therapist
Mar 2024Epping VIC 3076Less than 1 year in the role, former employee
Worst ever work place I’ve worked for!
The good thingsThe best thing was the pay and that’s just average
The challengesGetting shifts, respect from staff members
2 people found this helpful
Brazilian Butterfly Head OfficeThank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience didn’t meet your expectations.
At Brazilian Butterfly, we aim to create a supportive and respectful environment for all team members, and we take feedback like this seriously as we continue to grow and improve.
We wish you all the best in your future endeavours and thank you for the time you spent with us.
30d+ ago
1.0
Beauty Therapist
Jan 2024Frankston VIC 31991 to 2 years in the role, former employee
It was good to start with but by the end it was horrible.
The good thingsProducts and training
The challengesManagement don't care about staff at all. Promise of hours and growth and never deliver. Once new area manager came in the whole company has gone down. Loyal staff have all left and even stores don't even have enough staff to open full time
2 people found this helpful
Brazilian Butterfly Head Office Thank you for your feedback and for the time you spent with Brazilian Butterfly.
We’re pleased to hear you found value in the products and training during your time with us. We’re sorry to learn that your experience changed over time and didn’t meet your expectations in the long run.
Supporting our team and creating opportunities for growth remain key priorities for us. We take feedback like this seriously and are always working to improve our internal communication, staffing, and leadership support across all locations.
We wish you all the best in your future career and thank you again for sharing your experience.
30d+ ago
1.0
Salon Manager
Sep 2023Melbourne VIC 30001 to 2 years in the role
I would not work here again and deter anyone else from doing so.
The good thingsLoved the team of girls I worked with. Clients are also amazingly!
The challengesBrand & company culture is terrible. Head Office is not supportive and have unrealistic expectations. Money seems to be the only important thing to Head Office which makes it a very difficult place to work and look after clients the way I like to.
3 people found this helpful
5.0
Team Leader
Sep 2023Melbourne VIC 3000
Long term career growth in a supportive enviroment.
The good thingsBest team and clients ever!! Management are so supportive around family needs.
Did I mention we get Free services and discounted products!! 💕
The challengesSometimes extremely fast paced
2 people found this helpful
5.0
Salon Manager
Sep 2023Melbourne VIC 30007 to 8 years in the role, current employee
I’ll continue working here forever!
Love my BB family and Clients
The good thingsThe products are the best!!!
Clients are so amazing and I’ve been treating them for so long now at my location
My team ❤️ BEST GIRLS
The challengesChristmas can be so busy
3 people found this helpful
Brazilian Butterfly Head Office Thank you for taking the time to write this. We love hearing how much you enjoy being part of the BB family and working with your amazing clients.
We know the Christmas season can be a busy time, but your dedication throughout makes all the difference. Thanks for being such an important part of the team.
30d+ ago
1.0
Beauty Therapist
Sep 2023Armadale VIC 31431 to 2 years in the role, former employee
head office is a joke. they turn up and expect you to treat them like royalty but they're just so money focused. honestly, save yourself the trauma & dont work there.
The good thingsclients are lovely & the girls I worked with were amazing.
The challengesexpected you to sell & reach high targets with ZERO incentives. they would take time off treatments to fit more appointments in without any regard for the pressure it puts on the therapist. takes a toll on your mental & physical health, my back is still stuffed.
5 people found this helpful
Brazilian Butterfly Head OfficeThank you for sharing your experience with us. Since your time here in 2023, we have implemented many changes in both management and processes to improve these areas. We appreciate the time and effort you contributed during your tenure and wish you all the best in your future endeavours.
30d+ ago
2.0
Beauty Therapist
Jun 2023Werribee VIC 3030
Ok but not great
The good thingsI was the only one on a salary.
The challengesHead office, keeping staff, training
2 people found this helpful
1.0
Experienced Beauty Therapist
Mar 20201 to 2 years in the role, former employee
Not a very good company.
The good thingsThe girls at my store were really nice and supportive.
The challengesMy boss only cared about money .no training and they want you to do everything . No one was happy at the salon. Everyone and my boss really hated the Head office. No training. All the good people leave the salon.
3 people found this helpful
2.0
Beauty Therapist
Nov 2019Less than 1 year in the role, former employee
It was a learning experience and I am glad I had the opportunity to work there and learn what I expected from my employer. Glad I went through the challenges.
The good thingsThe clients were always amazing!
The challengesThe management, other staff members, and shifts would be changed on the day of or day before without approval - very difficult to live your life 12 hours in advance.
3 people found this helpful
Brazilian Butterfly Head Office Thank you for taking the time to share your experience. We're glad to hear that you found value in your time with us and that working with our clients was a highlight for you - they truly are at the heart of what we do.
We also appreciate your feedback regarding the challenges you faced. Since your time here, we’ve been working hard to improve communication and scheduling processes to create a more stable and supportive environment for our team.
We’re grateful for the contributions you made during your time with us and wish you all the very best in your future endeavours.
30d+ ago
4.0
Waxing Therapist
Nov 20195 to 6 years in the role, former employee
Pleasent enviroment and work collegues.
The good thingsEncouraged to gain knoweldege in all areas of the business, IPL, tinting, tanning Etc. all training is paid for by the francisee.
The challengesBeing appoitment based it can be challenging if your unwell to get a shift covered, however they do try their best 'shuffle' things around for you.
2 people found this helpful
1.0
Beauty Therapist
Nov 20191 to 2 years in the role, former employee
Let’s just say I won’t be working for that employer EVER AGAIN. She was so unfair
The good thingsGood aircon and friendly staff
The challengesA high staff turnover so it was hard to develop a relationship
4 people found this helpful
5.0
Beauty Therapist
Sep 20191 to 2 years in the role, former employee
I would work there again in a heartbeat!!!
The good thingsAmazing manager and colleges. They really just made working there so much fun.
The challengesHours weren't the best. It wasn't busy enough to be a full time.
2 people found this helpful
1.0
Beauty Therapist
Aug 2019Less than 1 year in the role, former employee
Needs to refresh and update the entire business
The good thingsLoved working with other therapists and helping clients.
The challengesHigh sales targets with terrible products to try and sell.
The head office need to start listening to the therapists and what treatments will be good for the salons. Really outdated and tired.
2 people found this helpful
2.0
Beauty Therapist
May 2019former employee
Very disappointing end to 10years of dedication to business
The good thingsBuilding relationships with clients.
Great work colleagues.
Good quality wax and waxing technique.
The challengesSalon didn’t have an in store manager and was micromanaged from home.
No continuous incentives for product sales.
Different sets of rules for every employee.
Do as I say, not as I do attitude.
Not informed of change of ownership and had no job to return to after maternity leave.
2 people found this helpful
1.0
Beauty Therapist
May 2019Terrible
The good thingsNothing, was treated terrible by them
The challengesCo-workers were not supporting or a team player or friendly. Terrible experience working there. Happy to be gone.
2 people found this helpful
3.0
Beauty Therapist
May 20193 to 4 years in the role, former employee
Learnt a lot & grew my skills
The good thingsThe clientele I managed to built up over the years
The challengesThe late nights and long hours shifts , overtime it takes a tolll on your body and it becomes a lot mentally to
2 people found this helpful
1.0
Head Office Staff
Apr 2019Head office have systemic leadership capability shortfalls
The good thingsSome lovely, engaged, bright individuals and franchisees invested into growing the business
The challengesPoor leadership capability
2 people found this helpful
5.0
Beauty therapy
Jul 20183 to 4 years in the role, former employee
If your looking for a long term role and what to come to work everyday happy and enjoy being part of a team and been a team player this is the company to work for.
The good thingsFamily orientated working envirnoment. Great team and management support. Enjoyed coming to work! Alot of support from management when needed.
The challengesDealing with different personalities in clients. If your a competitive team member and your not a team player this is not the job for you as the envirnoment created in the salon is a team based one.
2 people found this helpful
2.0
Beauty Therapist
Apr 20181 to 2 years in the role, former employee
I am glad for the experiences I've endured & people I've met. As it's shown me the type of therapist I do not want to be.
The good thingsThe wax products were excellent and training is excellent in terms of technique.
The challenges-Management
-Not a team environment.
-No Support.
-Negative attitudes.
-No incentive to do better.
4.0
Beauty Therapist
Sep 20175 to 6 years in the role, former employee
Was 1 of my favorite jobs ever to work for.
The good thingsAlways full of energy and a great fun environ. Clients are easily please so no difficult clients to handle. It's a franchise so your easily looked after by the owners. It feels more like a family cause it's just a small tight team which is great.
The challengesChallenges were that work was easily so it can sometimes become boring. You can easily work your way up to management but cant really go much further after that. Also it's very limited on what services they provide so you can get over it.
2 people found this helpful
4.0
beauty therapist
Feb 20167 to 8 years in the role, former employee
great, lovely people, and have been called back to help out over the years which is great.
The good thingsWell organised, great working for a franchise
The challengesSales can be challenging
2 people found this helpful
5.0
Beauty Therapist
Feb 2016Less than 1 year in the role, former employee
Best job i ever had
The good thingsGreat boss/ great environment and staff
The challengesCame with rewards, and the boss was great encouragement
2 people found this helpful
5.0
Beautician
Oct 2015Less than 1 year in the role, current employee
It's been a great experience very lucky and happy in my work!
The good thingsGreat work environment! Constantly learning new things, working with awesome girls.
The challengesCan be a very fast passed work environment have to be very organised and prepared for anything. You need exceptional communication skills and have to be able to think quick and resolve things easily.
1 person found this helpful
5.0
Beauty therapist
Sep 20157 to 8 years in the role, current employee
Fantastic
The good thingsWork life balance, no stress
The challengesEvery single client with different personalities
1 person found this helpful