Budget Rent A Car
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    Budget Rent A Car
    (24 reviews)
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    Company Reviews

    Working at Budget Rent A Car

    3.724 ratings in total
    5
    11
    4
    3
    3
    6
    2
    0
    1
    4
    75%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(24 ratings)
    Career development
    3.5(24 ratings)
    Benefits & perks
    3.4(24 ratings)
    Management
    3.6(24 ratings)
    Working environment
    3.5(24 ratings)
    Diversity & equal opportunity
    3.6(24 ratings)
    Ratings for Budget Rent A Car are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 24 reviews sorted by most recent
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    1.0
    Customer Service Representative
    Dec 2023
    Kalgoorlie WA 6430Less than 1 year in the role, former employee
    My experience working at budget rent a car was not great. I find management don’t care for their employees and can’t return an email when trying to resolve an issue.
    The good thingsWork life balance was ok
    The challengesFound management poor to communicate with
    2 people found this helpful
    1.0
    Customer Service Representative
    Oct 2021
    1 to 2 years in the role, former employee
    Worst job I ever had.
    The good thingsStaff Discounts Get to go for drives and get out of office
    The challengesManagement Unapproachable & Rude Long hours Low salary
    4 people found this helpful
    5.0
    Customer Service Representative
    Sep 2021
    5 to 6 years in the role, current employee
    An amazing opportunity that continues to offer a rewarding career still to this day.
    The good thingsRewarding company with an honest and genuine management team, well-structured and organised business, fair and flexible with work-life balance and family commitments.
    The challengesWorking in a remote area with logistical challenges for customers with mechanical issues and remaining extremely vigilant at all times with crime to vehicles in the area.
    3.0
    Sales Agent
    Mar 2020
    current employee
    Too much expected for such a low pay scale.
    The good thingsSome great people work at my location, you meet some nice people as customers, the 4 day working week is great. It's close to home
    The challengesThe pay is a disgrace for what's expected. The sales push for people on such low wages is very threatening. The business model is so flawed and everything is reactive to the market, not proactive or leading.
    5 people found this helpful
    5.0
    RSA
    Mar 2020
    Less than 1 year in the role, current employee
    Great
    The good thingsI love the team I work with the most
    The challengesFast paced but we manage
    1.0
    Customer Service Representative
    Nov 2019
    Overworked under appreciated
    The good thingsOther staff Comrades
    The challengesLast minute roaster changing Lack of training
    3 people found this helpful
    3.0
    Management
    Oct 2019
    The only reason you would work here for more than 2 years is due to family/mortgage commitments.
    The good thingsAll Management gets a car!
    The challengesAlways wanting more as all money hungry companies are, nothing is ever good enough. No one is treated equally, depending on your private life allows you to get away with more.
    3 people found this helpful
    4.0
    Customer Service Representative
    Sep 2019
    1 to 2 years in the role, current employee
    It’s an interesting ride at Budget
    The good thingsWorking as a team with co-workers. Rotating fortnightly roster where you have both weekdays and weekends off and only work 8 days. Driving lots of different vehicles. Not just cars but buses, vans and trucks. Getting out of the office ferrying vehicles between branches or picking up vehicles from schools. Get outside on occasions to help detail and wash vehicles.
    The challengesThe main computer system, wizard, is quite dated and not user friendly. On occasions you will be doing 3 or 4 things at the same time and this can cause stress and frustration, leading to a drop in staff morale.
    5.0
    Branch Manager
    Feb 2018
    3 to 4 years in the role, current employee
    Love my role at Budget
    The good thingsVery well structured company, good incentive scheme and friendly environment
    The challengesConstantly kept busy and occupied, every day is a new day.
    1 person found this helpful
    4.0
    Customer Service Representative
    Feb 2018
    3 to 4 years in the role, former employee
    Miss the money but not the stress
    The good thingsGood pay great commission opportunities - great team mates to work with. If you can handle high stress & long hours then this is a great job & company
    The challengesVery full on you have to be good at multi tasking time management, long hours not flexible with work/family life often no staff so always needed to do extra hrs
    2 people found this helpful
    5.0
    Apprentice Mechanic
    Feb 2018
    5 to 6 years in the role, former employee
    Great place to work everyone is like family
    The good thingsI enjoyed working for them
    The challengesLeavening to advance my career
    5.0
    Vehicle Detailer
    Feb 2018
    9 to 10 years in the role, former employee
    Id love to do this jobbin melbourne
    The good thingsEvery day was same you knew your job
    The challengesOutdoor washing cars
    1.0
    Asst. Manager
    Nov 2017
    9 to 10 years in the role, former employee
    great company to work for.
    The good thingsMeeting new people, driving new cars. Seeing happy customers drive away.
    The challengesFinding car for reservations at peak season.
    5.0
    Driver and detailer
    Aug 2017
    Less than 1 year in the role, former employee
    I enjoyed doing this job, however it did not provide enough hours of employment to cover my living expenses.
    The good thingsYou get to drive a variety of different vehicals, many that are the latest models. This is good to get a bit of an idear what some of the different brands have to offer which can be handy if considering buying a new vehical.
    The challengesBecause it is 'on call' employment you need to keep yourself available and answer the phone if it rings so as to get the work if you are called. The hours are very minimal and not enough to live on.
    1 person found this helpful
    3.0
    Customer Service Rep
    Apr 2017
    Interesting
    The good thingsMeet people and customers
    The challengesNone its quite mundane
    5.0
    Casual Rental Sales
    Feb 2016
    Great team to work with.
    The good thingsgreat- you meet happy people , as they are tourists relaxing.
    The challengesDelayed night flights.
    5.0
    Customer service representative
    Feb 2016
    Less than 1 year in the role, current employee
    Great boss, great environment!
    The good thingsI do have a great boss. I get to meet a variety of people and get to know the regulars.
    The challengesThe most challenging part of this job is working in the heat, jumping into hot cars in the tropics can be taxing.
    3.0
    Customer Service Rep
    Feb 2016
    1 to 2 years in the role, former employee
    Under pump @ budget rent a car
    The good thingsShift Work, no long working hours.
    The challengesmultitasking. Phone + walk -in enquiries. Always under pump.
    4.0
    Customer Services Representative
    Feb 2016
    3 to 4 years in the role, former employee
    Great to work for but I hated working all the holidays
    The good thingsGreat company and family run business to work for. The bosses would have 2 parties a year that the whole company was invited to.
    The challengesRunning out of cars at xmas and dealing with grumpy customers because of it. Having to work every public holiday and xmas/Easter as the airport doesn't close.
    2 people found this helpful
    3.0
    Csr
    Feb 2016
    1 to 2 years in the role
    Room for improvement
    The good thingsThere are some great people that work there which makes the environment a good place to be in
    The challengesLots of room for improvement overall. Not a lot of progression to move forward
    3.0
    Customer Service Representative
    Oct 2015
    1 to 2 years in the role, former employee
    Budget really can mean budget
    The good thingsmost staff get along which makes working together easier. Pay is good for the hours and you can earn monthly bonus's depending on your selling and customer service. As an employee you also get to drive some of the rental cars so that can be fun if you like cars.
    The challengesdifficult customers were challenging sometimes you had to do your best to appease them. the hours can be challenging as well if your not a early morning person or don't like being up late at night. trying to find the work life balance around the shift work was challenging.
    1 person found this helpful
    5.0
    Csr supervisor
    Sep 2015
    1 to 2 years in the role, current employee
    Feeling like an valued employee and team member.
    The good thingsWorking for a family business that makes you feel valued as an employee. Boss gives the employees his frequent flyer points for special occasions and rewards.
    The challengesThe systems used is quite complex. Which means you learn something new each day. No day is the same .
    5.0
    Customer service
    Sep 2015
    1 to 2 years in the role, former employee
    I enjoyed my time at budget and made lifeLong friends. It couldn't ask for a better job than working with this company.
    The good thingsI had the most amazing boss and the staff. I learnt a lot about cars and deleveloped my knowledge in that area. The team was very welcoming and helped me in any way possible with work and my personal life.
    The challengesThe main challenge was help run out Roma office and helping out main client with their vechicles for the mines.
    1 person found this helpful
    5.0
    Sales Representative
    Aug 2015
    5 to 6 years in the role, current employee
    Happy staff member happy work place.
    The good thingsWe are treated as a big family.
    The challengesHaving so much competition
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