Business NSW
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    Business NSW
    (45 reviews)
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    Company Reviews

    Working at Business NSW

    3.445 ratings in total
    5
    17
    4
    7
    3
    7
    2
    6
    1
    8
    71%
    Rate salary as high or average
    51%
    Employees recommend this employer to friends
    Work/Life balance
    3.9(45 ratings)
    Career development
    3.2(45 ratings)
    Benefits & perks
    3.3(45 ratings)
    Management
    3.0(45 ratings)
    Working environment
    3.5(45 ratings)
    Diversity & equal opportunity
    3.6(45 ratings)
    Ratings for Business NSW are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 45 reviews sorted by most recent
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    5.0
    Communications Lead
    Feb 2026
    Sydney NSW 20001 to 2 years in the role, current employee
    Great place to work.
    The good thingsGreat people, great team. A range of employee benefits. Good work/life balance.
    The challengesThe pay is a little lower than what you might find elsewhere but this is offset by excellent flexibility, a great team to work with, and additional employee benefits.
    1.0
    Industry Training Consultant
    Apr 2025
    Sydney NSW 2000Less than 1 year in the role, former employee
    Run away, this place will break the strongest person
    The good thingsA few of the staff are friendly and welcoming.
    The challengesPoor management, if you enjoy being gaslit and micromanaged this is probably a good employer for you. Terrible culture, toxic management, lots of the team are unhappy and looking for a way out of this place
    1 person found this helpful
    4.0
    Recruitment Officer
    Jan 2021
    1 to 2 years in the role, former employee
    Had the pleasure of working with some terrific people.
    The good thingsGreat team environment
    The challengesBeing made redundant.
    3.0
    Marketing
    Mar 2020
    5 to 6 years in the role, former employee
    average
    The good thingsWide range of business units, with opportunity to move internally.
    The challengesflexible working not available. Old fassioned mentatlity. Politically motivated.
    1 person found this helpful
    1.0
    Marketing
    Mar 2020
    terrible
    The good thingsMade friends for life
    The challengesGood staff always left due to bad management
    2 people found this helpful
    1.0
    Coordinator
    Dec 2019
    3 to 4 years in the role, former employee
    Hostile and Toxic.
    The good thingsOffice location is very central and easy to commute, facilities are mostly nice when kept clean.
    The challengesThe environment and culture is toxic and hostile in the Surry Hills office. This is brought on by extremely poor management which presents no leadership, no direction and no foresight. I would highly recommend avoiding this company as it causes issues with your mental health which is seen by management as not an issue.
    7 people found this helpful
    4.0
    Consultant
    Dec 2019
    1 to 2 years in the role
    Those who work here may not appreciate how good it is.
    The good things The opportunity to assist Small to Medium business in a variety of industries has proved beneficial for my career both in skill and experience development and it was wonderful to seek advice from industry experts
    The challengesWorking in isolation at times may not be for some and an unfortunate redundancy
    2.0
    Digital Video and Animation Producer
    Nov 2019
    Less than 1 year in the role, former employee
    an organisation stuck in the 50's one table for the senior managers another for the staff who are totally expendable
    The good thingsthe working team where lovley
    The challengesA boss that is does not know how to manage my skills
    1.0
    Export support
    Nov 2019
    poor experience
    The good thingsnot much to tell, really not much to tell.
    The challengesEveryone works in silo, which is not good for sharing things such as experience, skills and info. Unrealistic target/goals set up by your superior without necessary support , training and incentives. Some managers up to the director level do not know much about the work and often failed to show leadership and directions.
    3 people found this helpful
    1.0
    Information Technology Support Role
    Nov 2019
    3 to 4 years in the role, former employee
    No good management
    The good thingsNo one knows until last minutes
    The challengesYou are just a number
    1 person found this helpful
    3.0
    Programs Manager
    Oct 2019
    1 to 2 years in the role
    Great role! But terrible management.
    The good thingsI had a very unique role the first of its kind so I was able to create my own PD and operate my way. Had a great support team.
    The challengesManagement team was terrible... zero support, lack of strategic thinking, not willing to evolve and change. Long term managers with old ways of thinking, extremely high turnover of staff. No strong leaders.
    1 person found this helpful
    5.0
    Project Manager
    Sep 2019
    Good working place
    The good thingsEnvironment is good and team is supportive
    The challengesNot so far all good here
    1 person found this helpful
    4.0
    Customer Service Role
    May 2019
    1 to 2 years in the role
    An excellent career opportunity.
    The good thingsFriendly people, great work life balance and excellent career development.
    The challengesAlthough my supervisor was great, some executive staff acted in ways that weren't inspiring
    1 person found this helpful
    2.0
    Membership
    May 2019
    Stuck in the 50’s for employees but provide a great service for their members.
    The good thingsSalary was competitive
    The challengesVery slow environment Even though it’s not government it felt like everyone ‘worked to rule’, stuck to their hours and had no capacity for innovation
    2 people found this helpful
    2.0
    Marketing Role
    May 2019
    5 to 6 years in the role
    A lesson learnt.
    The good thingsMy immediate team, always had my back at the bottom of the food chain.
    The challengesPyramid structure dictated by top management of just men.
    1 person found this helpful
    3.0
    Marketing
    Feb 2019
    Great team environments let down by overall corporate structure and executives.
    The good thingsGreat flexible and work from home opportunities. Big on allowing staff to complete training and education.
    The challengesLittle career progression, poor diversity and treatment of women, very top heavy.
    2.0
    Finance Manager
    Sep 2018
    current employee
    This used to be an amazing place to work for but it has been corrupted by a bloated and incompetent management team.
    The good thingsThe people really makes the company. All the lovely people in support positions are the absolute backbone of the business.
    The challengesManagement. The management at this company is deplorable. Communication is awful and they only care about looking good for the CEO. Time and money is wasted on pointless ventures and projects that go no where.
    1 person found this helpful
    3.0
    Marketing Manager
    Aug 2018
    1 to 2 years in the role, former employee
    An interesting business, but unpredictable with questionable exec management style
    The good thingsSome very good initiatives are executed by NSWBC Work life balance is generally encouraged
    The challengesCommunication between management and employees High staff turnover Unpredictability of business moves
    1 person found this helpful
    1.0
    Manager
    Apr 2018
    Poor don’t bother.
    The good thingsSome of the people. The good ones move on quickly. The basics of work/life balance are given.
    The challengesNo structure, no succession planning and disorganised and rushed in approaches to projects and day to day operations.
    2 people found this helpful
    1.0
    Works at HO
    Apr 2018
    1 to 2 years in the role, former employee
    management are pathetic, self centred and only care about themselves, not their staff
    The good thingsnot many at all. If i must, work life balance
    The challengeseverything, terrible old head office and a mentality to match. Management have no clue and everything is controlled by HR. No room for growth and no vision for you at all.
    2 people found this helpful
    2.0
    Member Services
    Feb 2018
    5 to 6 years in the role, former employee
    Was a good role until they moved away from their original core principals.
    The good thingsIt used to be good when the focus was on helping business remain compliant and mitigate risk. Unfortunately they have moved more in a Sales and dollar centric direction. It's not consultative anymore it's purely trying to sell products and services which aren't suitable for the target market.
    The challengesManagement lacks leadership and direction. A number of changes were implemented in the management teams and since then the organisation has gone down hill. Sales teams are struggling to achieve unrealistic goals, the goal posts are always shifting and for the work that is expected , the remuneration falls way short compared to other similar organisations.
    1 person found this helpful
    3.0
    Membership Executive
    Feb 2018
    Could be so much better
    The good thingsDedicated staff. Work for an organisation which actually strives to improve the business & social environment in NSW
    The challengesAll the challenges of the organisation stem from its incompetent management - mid-level to senior. They have no business, leadership or people management skills what-so-ever. because th organisation is very public service-like, these managers remain in their position for a large number of years & in doing so, completely cripple the entire organisation from ever reaching its full potential
    1 person found this helpful
    4.0
    Manager
    Nov 2017
    A very good organisation yet to realise its potential
    The good thingsInspiring CEO Good values and goals
    The challengesMiddle management needs rebuilding to be more effective Too many decision makers poorly suited to the role Head Office knows best attitude
    2.0
    Products
    Oct 2017
    1 to 2 years in the role, current employee
    Toxic culture
    The good thingsSome people that I worked with were absolute superstars, however after a year they went on to bigger and better external opportunities.
    The challengesThe management... if you can call them that, have no idea what they are doing and reactionary. As a consequence the talent leaves and the punchers in and out stay.
    1 person found this helpful
    4.0
    Consulting
    Aug 2017
    5 to 6 years in the role
    Good experience overall.
    The good thingsGood culture and people are treated well.
    The challengesMinimal genuine development and learning opportunities.
    5.0
    Business Partner
    Jun 2017
    Less than 1 year in the role, current employee
    Great orgnsation to learn and grow and working with a dynamic team.
    The good thingsWork Team, Benefits, award winning organisation and work life balance
    The challengesChanges within the departments, however great experience with working through the changes and seeing the outcome.
    5.0
    Branch Manager
    Nov 2016
    3 to 4 years in the role, current employee
    Rewarding career experience
    The good thingsGreat employee benefits! And since being with the NSW Business Chamber I have been lucky enough to gain a promotion thanks to the support and training offered by upper management.
    The challengesNothing stands out, however I suppose being based in Adelaide and the Chamber being located in NSW can be somewhat challenging but nothing that is not workable.
    5.0
    Senior Payroll Officer
    Nov 2016
    Less than 1 year in the role, current employee
    I love working for the Chamber!!! I've spent the last several years as a contractor and didn't hesitate when they offered me a permanent full time position.
    The good thingsGreat team environment with lots of support in future career development. This is the first position I've been in that I feel like I can move forward and know that I will have my manager behind to support me.
    The challengesBeing a fast growing company the only real challenge is keeping up with the new acquisitions and business units.
    5.0
    Payroll Officer
    Nov 2016
    Overall great place to work that ticks all the boxes!
    The good thingsVery welcoming team environment. Challenging but rewarding. A Company that values it's staff!!
    The challengesUnderstanding the set up of the organisation's diverse business units - but that will come with time.
    5.0
    HR Business Partner
    Nov 2016
    5 to 6 years in the role, current employee
    Great to work here...
    The good thingsChallenging, yet fun environment! Great teamwork!
    The challengesAlways something new everyday in an growing organisation! Difficult but exciting at the same time!
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