I found working for CGU Insurance to be excellent, until the above noted challenges became to stressful.The good thingsCGU Insurance made you feel like a valuable employee, I felt empowered to do my role, they provided a strong sense of belonging and provided many perks that enable work like balance such as the School Holiday program.
The challengesMy last role was within General Insurance which covered a ride range of products and Broker Networks such as Steadfast, Aust Brokers, IBNA to name a few, this meant I needed to become fluent across multiple polices & brands whilst working in a call center environment, looking after calls from different states and owning a large number of case managed files.