Outdated systems and stressful workloadThe good thingsConvenient location. Pleasant facilities. Individuals with good hearts and friendly faces.
The challengesLifehouse IT is built on outdated systems using decade old infrastructure, with little opportunity for proactive improvements.
While I worked in this role, I faced high workloads with high expectations but without a matching salary.
I was treated with poor attitude from staff as a whole, with clear hierarchy between departments.
Even within my own IT department, there was a lack of team spirit and a disconnect between my team and management.
Constant cost cutting measures led to downgrades of provided services, which inconvenienced our in house staff, leading to complaints handled by my role.
Every step forward was met with an equal and opposite reaction.
I would not recommend this role since conditions did not improve over 3 years.