Company Reviews

    Working at CHU Underwriting Agencies

    3.76 ratings in total
    5
    4
    4
    0
    3
    0
    2
    0
    1
    2
    100%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(6 ratings)
    Career development
    3.7(6 ratings)
    Benefits & perks
    3.3(6 ratings)
    Management
    3.5(6 ratings)
    Working environment
    3.5(6 ratings)
    Diversity & equal opportunity
    3.3(6 ratings)
    Ratings for CHU Underwriting Agencies are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 6 reviews sorted by most recent
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    most recent
    5.0
    Claims Consultant
    Oct 2025
    Brisbane QLD 4000Less than 1 year in the role, current employee
    Welcoming, rewarding and fulfilling.
    The good thingsCompetitive Salary Package, Hard work is recognized and rewarded, Flexibility is available from day one for medical and family matters. CHU is very much a "you get out what you put in" workplace. Complacency is not tolerated, but competency is praised.
    The challengesIn the claims space the days can be very unpredictable and this is not going to be suitable for everyone. In summary the good days are great, but the bad days can be rough.
    1.0
    Claims Officer
    Sep 2025
    All Brisbane QLD3 to 4 years in the role, former employee
    The culture and quality of CHU as a workplace, but also as a product, has gone downhill incredibly in the last 12 months. Most people have left or are in the process of leaving.
    The good thingsRemote working used to be a positive, however they introduced return to the office and continue to increase days required in the office.
    The challengesIt’s unfortunately turned into a boys club. A select few can get away with anything and everything (including very toxic behaviour).
    1 person found this helpful
    5.0
    Team Member
    Jul 2023
    All Melbourne VICcurrent employee
    How a company in 2023 should be!
    The good thingsAmazing company culture that embraces supporting each other to enable the best outcome for the customer. The company lives and breathes its values. The employee benefits are amazing, as well as the hybrid working arrangements. I honestly cannot be more impressed with the onboarding experience.
    The challengesNone - everything has been seamless.
    5.0
    Marketing Communications Specialist
    Jul 2023
    Sydney NSW 20001 to 2 years in the role, current employee
    The team has been very welcoming and I feel they value my opinion and experience.
    The good thingsGreat culture, growing company with positive workplace benefits.
    The challengesI haven't encountered any challenges so far.
    1.0
    Underwriting sales
    May 2022
    Works like a call centre where every second is monitored and every thing you do is measured .
    The good thingsOpportunities to work in different teams across the business
    The challengesNot a very family friendly company, all in all would never recommend working here unless you are single , young and have no commitments other than your job .
    1 person found this helpful
    5.0
    Head of Marketing
    Feb 2016
    3 to 4 years in the role, current employee
    Fantastic
    The good thingsGreat culture great people and strong business
    The challengesCompetitive industry
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