Compare the Market
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    Compare the Market
    (28 reviews)
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    Company Reviews

    Working at Compare the Market

    3.628 ratings in total
    5
    12
    4
    6
    3
    2
    2
    4
    1
    4
    90%
    Rate salary as high or average
    64%
    Employees recommend this employer to friends
    Work/Life balance
    3.4(28 ratings)
    Career development
    3.2(28 ratings)
    Benefits & perks
    3.5(28 ratings)
    Management
    3.4(28 ratings)
    Working environment
    3.8(28 ratings)
    Diversity & equal opportunity
    3.9(28 ratings)
    Ratings for Compare the Market are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 28 reviews sorted by most recent
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    most recent
    5.0
    Business Support Role
    Sep 2025
    Brisbane QLD 40001 to 2 years in the role, current employee
    Really liking my time here and doing work I enjoy!
    The good thingsGreat culture, social and fun, people are friendly and supportive
    The challengesSome of the systems and programs are challenging at times but nothing that can't be overcome
    2.0
    Information Security Analyst
    Jun 2025
    Brisbane QLD 4000Less than 1 year in the role, former employee
    They like to splash cash around and produce fancy ad campaigns but at the end of the day there's nothing of substance here. The narcissistic middle management and SLT make it a toxic mess of a workplace.
    The good thingsYou can get away with doing very little work, they have no idea what they want to happen, so just sit back and watch the chaos unfold. Free coffee on Mondays.
    The challengesThe company is a 12 year old startup that never grew up.
    5 people found this helpful
    3.0
    Home Loan Specialist
    Feb 2025
    Toowong QLD 40661 to 2 years in the role, former employee
    It was great until it wasn't
    The good thingsThe overall company vibe was great, with the most inclusive and diverse workplace I've ever been part of, and management seemed to walk the talk. I would recommend this company to anyone in IT/Testing/Dev or Marketing based on my experience with the wider team.
    The challengesThere is ongoing and blatant bad behaviour from a few members in the Home Loans team, which is unfortunately pretty much ignored by management. This affects the culture badly. If you have no empathy for others, it might be a good fit. Otherwise, it will affect your mental health.
    3 people found this helpful
    5.0
    General Insurance Sales Consultant
    Jan 2025
    Brisbane QLD 40001 to 2 years in the role, former employee
    Amazing Employer and Workplace Culture.
    The good thingsThe work culture is something that I have never seen before. Everyone seems to be happy to come to work. High value and frequent incentives. Very achievable KPI’s. Team Leaders aren’t really seen as your typical manager but instead a friend. Some days I didn’t even want to go home.
    The challengesHonestly, there’s nothing! I absolutely loved this job.
    2 people found this helpful
    5.0
    Executive Assistant
    Sep 2024
    Toowong QLD 4066Less than 1 year in the role, current employee
    I've found my life-long career!
    The good thingsA supportive and vibrant office, with leaders who understand the true meaning of work/life balance. The opportunities for internal growth are incredible & the CEO walks the walk every day & interacts with his fellow "meerkats". A truly great place to work.
    The challengesNone - absolutely love coming to work every single day.
    5.0
    Customer Service and Sales Consultant
    Sep 2023
    Toowong QLD 4066Less than 1 year in the role, former employee
    Excellent place to work
    The good thingsIncredible training, patient and understanding management, excellent comission system and plenty of room for progression and growth
    The challengesTypical office politics from time to time, HR can take forever to actually get anything done but otherwise there aren't really any challenges
    1.0
    Software Engineer
    Jul 2023
    Toowong QLD 4066Less than 1 year in the role
    10 years and still so much to change
    The good thingsthey need people right now so you might get in the job and it's a chill environment to work
    The challengesManagement does not care. The work-from-home is gone. Don't be fooled by the job advertisement and interview process when they will say flexible environment, it just means you may reach the office at 8.45 instead of 8.30. their flexible environment is the default you get in any other company, to begin with... there will be management staff who will actually note the timing of the card entries and when you WFH, you would need to apply it as a leave...
    23 people found this helpful
    2.0
    Role
    Oct 2021
    Don't do a good job, you'll just become a target.
    The good thingsBrand looks good on the CV
    The challengesCEO has no clue Restructures every 6 months
    7 people found this helpful
    5.0
    Sales Consultant
    Dec 2020
    3 to 4 years in the role, current employee
    Excellent!
    The good thingsManagement is supportive and fun. Renumeration is above average and very lucrative at times
    The challengesSometimes struggle with work/life balance.
    5.0
    General Insurance Consultant
    Jun 2020
    Less than 1 year in the role, current employee
    I would recommend working in the GI Call Centre to anyone who enjoys a vibrant and motivating work culture, as long as you have the resilience to push through some challenging customer interactions
    The good thingsFantastic culture and amazing support from team leaders. I feel like I am always coached in such a way that I am adequately motivated and praised for my achievements
    The challengesSometimes customers are difficult to deal with and there are situations that feel out of my control based on my position. However, I think this is pretty common with any customer service role
    1.0
    Sales Consultant
    Mar 2020
    former employee
    undervalued for performance and work ethic.
    The good thingssome of the people working there
    The challengesterrible employee care, just a money making business.
    4 people found this helpful
    1.0
    Sales Consultant
    Mar 2020
    1 to 2 years in the role, current employee
    Stressful
    The good thingsThe people and friends I have made
    The challengesYou have to push people into buying and the management is really bad.
    3 people found this helpful
    5.0
    GI Sales Consultant
    Mar 2020
    Less than 1 year in the role, current employee
    Going to work can feel like coming home!
    The good thingsThe culture is really important to management at Compare The Market, which makes it a fun place to work
    The challengesShift work can be challenging. It’s what you sign up for, so can’t really complain.
    1.0
    Sales Consultant
    Mar 2020
    1 to 2 years in the role, current employee
    Ok to get by, not good for a career
    The good thingsThe people you work with
    The challengesMeeting forever changing targets
    3 people found this helpful
    4.0
    Concierge
    Jan 2020
    Great and competitive
    The good thingsCultural Diversity and Work Ethic
    The challengesToo much sound pollution
    5.0
    Sales Consultant
    Sep 2019
    Less than 1 year in the role, former employee
    Enjoyable
    The good thingsPositive, understanding and rewarding work environment
    The challengesThere’s nothing I found particularly difficult about working at compare the market
    5.0
    Finance Role
    Jul 2019
    current employee
    Vibrant workplace that flows from people kicking goals in the corporate area to the sales consultants smashing a PB.
    The good thingsAwesome culture Passionate leaders Work-life balance Purpose
    The challengesStudy benefits in its infancy
    4.0
    Software Engineer
    Apr 2018
    Less than 1 year in the role, current employee
    Great place to work, heaps of potential!
    The good thingsGreat team to work with, awesome culture. Everyone seems to get along and heaps of fun team bonding activities like lunches out of the office on a Friday to have a beer and get to know everyone. Technical innovation is encouraged and the tech stack is really modern in a lot of areas with plenty of opportunity to learn new things. Heaps of hands on experience with cloud technologies. Supplied all the equipment we need to do our job, brand new Macbook on my first day. Supportive CTO who is very encouraging of the IT team even though sometimes the way he delivers the message is a bit strong.
    The challengesA few low-performers that from the outside don't appear to be effectively managed. Office is a bit out of date and could use a renovation. Heavy influence from the parent company who has archaic policies when it comes to corporate departments such as group IT for example implemented a very restrictive corporate proxy that blocks many productivity tools. They say no to a lot of things that have nothing to do with them and often slow down technical progress. Business does not always listen to their staff about changing strategies to be more modern and be less aggressive with outbound calls to leads generated from our website.
    4 people found this helpful
    2.0
    Health insurance specialist
    Feb 2018
    Less than 1 year in the role, former employee
    Great for temp work not for permanent
    The good thingsComfortable chairs and friendly co worker
    The challengesEveryone there is really competitive and you can never please.
    2 people found this helpful
    2.0
    Sales Representative
    Feb 2018
    1 to 2 years in the role, former employee
    Good for cash flow. Bad for my mental and physical health
    The good thingsThe pay is the only good thing
    The challengesThe role in itself is physically draining
    2 people found this helpful
    5.0
    Content Writer
    Feb 2018
    Brisbane QLD 4000
    If you're comparing places to work, compare the market is a great choice!
    The good thingsGreat culture and people and always exciting despite working in insurance.
    The challengesNo challenges so far.
    4.0
    Sales Consultant
    Jan 2018
    1 to 2 years in the role, current employee
    Compare the Market made me enjoy going to work everyday.
    The good thingsSuch a fun and bright environment. The team leaders and managers are always supportive and motivating. It's like a family there, everyone supports and encourages each other. It's actually fun to come to work here.
    The challengesCareer development isn't there for everyone. Big emphasis on sales so it's hard to get out of that, and there's limited opportunities that come up. Work life balance is hard in the first half of the year but that's mostly down to the health insurance industry and it's peak months.
    1 person found this helpful
    4.0
    Health Insurance Specialist
    Aug 2017
    Less than 1 year in the role
    Fantastic place for salespeople
    The good thingsSupportive work environment, great opportunities for learning and extra money, fantastic management and HR teams
    The challengesThe work itself is challenging and can wear you down, the product being sold isn't suitable for everyone (in my opinion)
    4.0
    Personal Assistant
    Feb 2016
    Less than 1 year in the role, current employee
    Enjoined the culture and plans for the future.
    The good thingsBrilliant brand to work for
    The challengesWorking with a very intelligent group of executives always willin g to challenge staff.
    4.0
    ETL Developer
    Feb 2016
    1 to 2 years in the role, former employee
    Rapidly growing industry - interesting to be part of it.
    The good thingsAs in most of the fast growing companies - totally positive and enthusiastic staff.
    The challengesThe senior management iis very unprofessional technically. From another hand they do not really need to :-)
    5.0
    Customer Service Consultant
    Feb 2016
    Less than 1 year in the role, former employee
    I learnt a thing or two, some things that will stay with me for life, sadly I just couldn't close the deal.
    The good thingsThe working environment was fun, bright, and it had the most spectacular view. The lunch room set up was light and airy, spacious & modern. I loved going to work each day - I felt privledged to work in such a nice company.
    The challengesIt felt chaotic and loud at times and was unlike any other call centre I had previously worked in. The challenge wasnt the customer service side for me, I just couldn't sell. This disappointed me and I was eventually relieved of my services.
    3.0
    Sales Manager
    Sep 2015
    1 to 2 years in the role, former employee
    Great being apart of a growing company, they need to invest in their managers development
    The good thingsGrowing company
    The challengesLack of experience in the industry, poor performers not managed out of the business
    1 person found this helpful
    5.0
    Health insurance specialist
    Sep 2015
    Brisbane QLD 4000Less than 1 year in the role, former employee
    Memorable
    The good thingsGreat call centre vibe. Friendly environment
    The challengesN/a
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