Country Road Group
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    Country Road Group
    (40 reviews)
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    Company Reviews

    Working at Country Road Group

    2.940 ratings in total
    5
    10
    4
    4
    3
    6
    2
    10
    1
    10
    73%
    Rate salary as high or average
    45%
    Employees recommend this employer to friends
    Work/Life balance
    2.7(40 ratings)
    Career development
    2.6(40 ratings)
    Benefits & perks
    3.4(39 ratings)
    Management
    2.4(40 ratings)
    Working environment
    2.8(40 ratings)
    Diversity & equal opportunity
    3.2(39 ratings)
    Ratings for Country Road Group are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 40 reviews sorted by most recent
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    2.0
    Consultant
    Feb 2026
    All Adelaide SALess than 1 year in the role, former employee
    Biggest regret of my career
    The good thingsLovely customers & supportive colleagues.
    The challengesLack of communication from management.
    1.0
    Casual sales
    Nov 2025
    All Gold Coast QLD1 to 2 years in the role, former employee
    Without a doubt in my lengthy career this is the worst company I have ever encountered.
    The good thingsThe other staff members in the floor
    The challengesUnrealistic expectations. Values, integrity. Management.
    2.0
    Manager
    Jul 2025
    All Sydney NSWLess than 1 year in the role, current employee
    Don’t do it . Go elsewhere. You deserve better
    The good thingsI met some very nice people
    The challengesPretentious and unrealistic. Unfortunately this company invests into the wrong things and is not what you would expect it to be and behind the scenes is very different to what the customer sees I can assure you.
    4 people found this helpful
    1.0
    Team Member
    Jul 2025
    Launceston TAS 7250Less than 1 year in the role, former employee
    Hands down the worst company I've ever worked for.
    The good thingsThe job in theory is fine, retail and customer service role with a good variety of easy enough tasks.
    The challengesToxic culture and work environment. Bad behaviour is tolerated and even protected. Management won't help. Those who say anything are likely to be removed or pushed out.
    3 people found this helpful
    2.0
    Designer
    Mar 2022
    former employee
    Not great
    The good thingsThe teams, the systems, the flexible ways of working (not the same across all brands though, some remain in 2010 despite covid teaching us remote work is possible in design).
    The challengesManagement, greenwashing across all brands, career progression near impossible and based solely on clicks.
    3 people found this helpful
    2.0
    Store Manager
    Mar 2022
    7 to 8 years in the role, former employee
    If you want work life balance this is not the Company for you.
    The good thingsTeam in store! Great discount! Well respected brand!
    The challengesManagement want you to speak up and then don’t listen. Salary reviews and incentives cancelled during Covid yet the company was having record breaking performance. Zero work life balance.
    2 people found this helpful
    5.0
    Retail Sales Assistant
    Mar 2021
    5 to 6 years in the role, former employee
    Beautiful store environment and supportive team
    The good thingsBeautiful store environment and supportive teams. Staff discount across Witchery, MIMCO, DJ's etc a huge bonus.
    The challengesProduct is expensive and work uniform allowance given every 3 months only large enough to cover part of an outfit. Big push for customer loyalty card sign ups.
    1 person found this helpful
    2.0
    HR Department
    Apr 2020
    1 to 2 years in the role, former employee
    I wouldn't recommend working here.
    The good thingsGreat staff discounts
    The challengesThe company have a lack of leadership and don't have a clearly defined strategic direction. David Jones and Country Road Group haven't integrated well at all levels. Morale is down across both businesses and they don't pay well.
    2 people found this helpful
    1.0
    Picking and Packing Role
    Mar 2020
    Less than 1 year in the role, former employee
    A good job to have if you don't need steady income
    The good thingsThe work is easy and not hard to learn.
    The challengesIt was hard to get a full weeks shift with such a high turnover with casuals.
    2 people found this helpful
    5.0
    Sales Representative
    Nov 2019
    9 to 10 years in the role, former employee
    Will miss the company I can't say anything bad about it
    The good thingsAmazing company to work for enjoyed all my time there
    The challengesIn some stores there is a language barrier at lots of tourists
    2.0
    Loyalty
    Sep 2019
    3 to 4 years in the role, former employee
    It doesn't matter how hard you work, the company will not bother
    The good thingsIncentives like cheap clothes at cheap prices
    The challengesNo opportunity for growth, the management and HR is not supportive. A lot of people on the management lack work ethics and professionalism.
    1 person found this helpful
    4.0
    Concession Manager
    Sep 2019
    Less than 1 year in the role, current employee
    Great work environment and culture as it embraces diversity.
    The good thingsVery supportive team and management. Culture is really great. Processes are up to date and easy to accomplish. Reports are very transparent and straight forward.
    The challengesLong hours and pay is relatively low for all the hard work that you do
    1.0
    Picker and Packer
    Sep 2019
    Loved working with the people but the management and lack of training and available shifts ruined the experience.
    The good thingsLoved the coworkers.
    The challengesPoor management and lack of training.
    1.0
    Store Manager
    Sep 2019
    1 to 2 years in the role, former employee
    Too much stress for so little reward.
    The good thingsDiscounted clothes are great
    The challengesVery stressful demanding environment with little genuine support
    2.0
    Planning Analyst
    Sep 2019
    1 to 2 years in the role
    Head office culture is terrible
    The good thingsStaff discount across all brands
    The challengesNo secession planning
    1 person found this helpful
    3.0
    Shared Services Manager
    May 2019
    3 to 4 years in the role, former employee
    CRG was great before the integration with DJ's. CRG shared services have been sold out.
    The good thingsCRG was a fun, bright, place to work with genuine, hard working people. Sample sales were a highlight.
    The challengesSystems were immature, lacking skilled people in some key roles.
    3.0
    Store Supervisor
    May 2019
    Enjoyable but not sustainable given my personal life circumstances. Management not supportive or flexible.
    The good thingsFantastic people, makes work enjoyable.
    The challengesWork life balance I felt was not the best. Working in management you put in a number extra hours. If you have a family it is difficult to juggle life and work especially as a single parent of two.
    1.0
    Finance
    May 2019
    Don’t get sucked into the brand names
    The good thingsThe office, the brands, the people and the discounts.
    The challengesThe internal politics, favouritism, structure that doesn’t make sense or add value and they mis-sell you the role so you’re effectively a data entry person instead of a qualified professional.
    1 person found this helpful
    4.0
    Information Technology Project Manager
    May 2019
    Great place to work.
    The good thingsOpportunities to learn
    The challengesConstant change in a retail driven environnent
    5.0
    Planning Analyst
    May 2019
    1 to 2 years in the role, former employee
    Would love to work for CRG in the future.
    The good thingsGood team Good environment Perks
    The challengesWork life balance Salary
    5.0
    Picker and Packer
    May 2019
    1 to 2 years in the role, former employee
    I loved it, if i didn't have to move back to New Zealand i would be still there
    The good thingsMoney, work colleagues, management, hours of work
    The challengesStarting getting use to the system
    1 person found this helpful
    3.0
    Manager
    Apr 2019
    former employee
    It can be real hit and miss working in the office, some days are GREAT and others not so much!
    The good thingsThe discount across the group is great and your individual team.
    The challengesWithin Head Office lots of hierarchy which is challenging when you are trying to implement changes within your Brand. The work life balance could be better, lots of expectation to be in the office with limited flexibility to work from home when needed.
    3.0
    Assistant Store Manager
    Jan 2019
    1 to 2 years in the role, former employee
    Great as a casual or part-timer
    The good thingsStaff Clothing allowance + discount (40% for permanent staff) -- special staff 50% off days or flash markdowns on products at $1,$2,$5 etc
    The challengesLack of support from head office for regional stores. Always cutting back staff salaries, over worked in management because we are expected to pick up the slack but with no extra pay.
    1 person found this helpful
    5.0
    Sales Consultant
    Jul 2018
    3 to 4 years in the role, current employee
    Country Road makes retail a good place to work (really)
    The good thingsGreat team, great management and so many benefits!
    The challengesDifficulties relate mostly to average retail problems, when it comes to tricky customers and working weekends etc.
    5.0
    Retail Assistant
    Apr 2018
    Good company to work for!
    The good thingsGreat people, great atmosphere, plenty of support and room to grow!
    The challengesSystem could do with an update (loading sale prices etc.) and staff discount could be a little better but aside from that not much to complain about.
    4.0
    Storeperson
    Feb 2018
    1 to 2 years in the role, current employee
    It was alright
    The good thingsGood environment and organised
    The challengesGetting full week shift
    1.0
    Casual Sales Assistant
    Feb 2018
    3 to 4 years in the role, former employee
    Appreciate the opportunity to work for a big company, but little opportunities for growth and extremely poorly managed.
    The good thingsThe company provided fair pay and environment was fun. The employees who work at CRG are the crux of the company and made coming to work worth it.
    The challengesThe Human Resources team needs an overhaul. Little to no care for individuals and this is also shown via management. When seeking advice for internal issues, the HR team was appalling to deal with and made me feel not worthy of their time. During my 2.5 years, we saw 7 different managers, who were all poorly trained to handle their role.
    5.0
    Casual Sales Assistant and stockroom
    Nov 2017
    1 to 2 years in the role, current employee
    Fun, well payed, lots of opportunities & diverse working environment.
    The good thingsVouchers toward \"uniform\", discounts off all departments, friendly team, room for change and growth. CEO often visits to give a pay on the back.
    The challengesRetail & dealing with customers is always challenging but often rewarding and fun. Keeping up with all the promotions for customers can be challenging - especially when they want to return something!
    3.0
    Retail Sales Assistant
    Nov 2017
    3 to 4 years in the role, former employee
    Great people at store level but don't look for a career here.
    The good thingsStaff at a store level were brilliant, merchandise ok, staff discounts average. Great place to start if you're young as teens get the same pay as adults.
    The challengesBeing required to continually wear current stock which isn't on rack for long & with only minimal clothing allowing & average staff discount, while management who aren't face to face with customers get massive clothing allowances. Upper management are heavy-handed & inflexible when dealing with staff internal issues but will bend over backwards to satisfy the rudest of customers. Staff & store incentives are impossible for all but the flagship stores.
    1.0
    Designer
    Nov 2017
    Doing 2 peoples job for one salary, stressed and treated terribly by Managment
    The good thingsOther staff members that were peers, discount on product
    The challengesHorrible management and culture, high workload and little acknowledgement
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    Reviews by location
    All Adelaide SAAll Gold Coast QLDAll Sydney NSWLaunceston & North East TAS