Crossroads
Write a review
    Crossroads
    (24 reviews)
    Unclaimed
    Write a review
    Write a review

    Company Reviews

    Working at Crossroads

    3.224 ratings in total
    5
    5
    4
    6
    3
    6
    2
    3
    1
    4
    50%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends
    Work/Life balance
    3.0(24 ratings)
    Career development
    2.6(24 ratings)
    Benefits & perks
    2.8(23 ratings)
    Management
    3.1(24 ratings)
    Working environment
    3.3(24 ratings)
    Diversity & equal opportunity
    3.0(23 ratings)
    Ratings for Crossroads are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 24 reviews sorted by most recent
    Sort by
    most recent
    5.0
    Roller Operator
    Jul 2025
    Launceston TAS 7250Less than 1 year in the role, former employee
    Great experience the workers were all helpful and happy to teach
    The good thingsGreat people to work with
    The challengesThere was nothing I didn’t like about the company
    3.0
    PPT
    Mar 2020
    Great depending if you can get along with who you work with dynamics sometimes don’t work which impacts severely on your workplace
    The good thingsGenerous discount on products
    The challengesVM is always challenging but it’s made easier with booklet directions from head office
    4.0
    Sales Assistant
    Mar 2020
    1 to 2 years in the role, former employee
    Enjoyable working experience
    The good thingsMeeting good work colleagues
    The challengesTrying to store stock as we always had too much
    1.0
    Retail Sales Assistant
    Mar 2020
    5 to 6 years in the role, former employee
    Close employees made it a little better to work for the company.
    The good thingsCustomers & the small Discount
    The challengesRegional Managers & the lack of support and extremely high demand.
    1.0
    Sales Assistant
    Nov 2019
    All Australia
    Used to be an awesome company to work for, but has gone downhill. They used to care for their staff, but it seems no more. I've seen many strong people not be able to cope.
    The good thingsWorked with amazing staff and customers. Good staff discount.
    The challengesHUUUUGE workload demands from HO. EXTREMELY high stock levels. Lunch cover cuts means less time for customers & you are always behind & feel obligated to do things in your own time. Physically & emotionally taxing.
    1.0
    Second in Charge
    Aug 2019
    3 to 4 years in the role, former employee
    Terrible
    The good thingsWorked with some lovely ladies
    The challengesNon stop phone calls to work, even when on sick and annual leave.ade to work even with sick certificates No breaks to go to the toilet Difficult customers who's appealing behaviour towards staff was rewarded with gift certificates when they complained about not getting their way.
    3.0
    Retail Sales Assistant
    May 2019
    3 to 4 years in the role, former employee
    Only apply for a job here of you have 6 hours a fortnight free, that's all you'll receive and there's no chance of bettering yourself in this company.
    The good thingsMy store manager and fellow staff members. We always had fun and a good laugh every shift
    The challengesNot enough rostered hours. I had to find a 2nd job to make extra dollars to pay the bills .
    4.0
    Manager
    May 2019
    Enjoyed the experience!
    The good thingsBrilliant Regional Manager, easy to manage the store.
    The challengesWe had a few regionals who had no idea how to manage a store. Didn’t respect the managers or staff.
    2.0
    Sales Assistant
    May 2019
    5 to 6 years in the role, former employee
    I’m happy with some of the experience I got but I wouldn’t work there again
    The good thingsExperience in retail
    The challengesNo appreciation for hard work and staff coming and going all the time
    4.0
    Sales Assistant
    Sep 2016
    3 to 4 years in the role, current employee
    Lovely.
    The good thingsThe people you work with are great people.
    The challengesTrying to get more hours.
    5.0
    Sales assistant, 2ic
    Sep 2016
    Horsham VIC 34001 to 2 years in the role, former employee
    Just loved it.
    The good thingsI loved helping customers, great training and support.
    The challengesThe only negative thing i have to say is i wish there was more than 1 person to work full time as i would never of left of i could of had more hours.
    4.0
    Retail Assistant
    Feb 2016
    1 to 2 years in the role, current employee
    Friends
    The good thingsThe people I work with. Good benefits. Good work-life balance
    The challengesDifficult to be heard
    2.0
    Sales assistant previously Manager
    Feb 2016
    Long hours for Manager, heavy work and low pay
    The good thingsThe only good side is getting 40% discount
    The challengesConstantly updating the walls and window displays
    3.0
    Manager
    Feb 2016
    Not enough pay.
    The good thingsGood people to work with
    The challengesTrying to get work done in allocated time
    2.0
    Junior Buyer
    Feb 2016
    3 to 4 years in the role, current employee
    It has had its ups and downs but the tight knit team is what has carried me through.
    The good thingsComraderie with peers, opportunity to travel overseas.
    The challengesCost price pressure, supply base at that end of the market, lack of training, the internal politics amongst brands, the office space, staff retention affecting teams and structure
    3.0
    Store Manager
    Feb 2016
    Less than 1 year in the role, former employee
    Unfortunately too much of a workload for a low mgmt pay
    The good thingsIt was close to my home
    The challengesNot being able to make some mgmt decisions on my own
    5.0
    Store manager
    Feb 2016
    Less than 1 year in the role, former employee
    it taught me a lot of things
    The good thingsFun environment Great clothes Great prices Grest sales
    The challengesMerchandising at timea
    3.0
    Retail Sales Assistant
    Oct 2015
    1 to 2 years in the role, current employee
    It has been a good working experience but I think that I am ready to find something a bit more suitable.
    The good thingsThe other team members I work with make the job worthwhile. I also enjoy helping customers who are looking for something in particular and always try my best to meet their requirements such as suggesting another store or ordering the item online with free delivery. It makes my day when I have a customers compliment my efforts and want to pass that information to head office.
    The challengesCurrently there are a few too many people working in the one store. Management could be slightly better in these sort of situations.
    5.0
    Retail Assistant
    Oct 2015
    1 to 2 years in the role, current employee
    I'm so blessed to have such a great job!
    The good thingsGreat team, great employers, great benefits, communication is great between the regional, head office and us at the stores.
    The challengesI'm not sure there has really been any challenges working at crossroads
    5.0
    Sales assistant.
    Oct 2015
    3 to 4 years in the role, former employee
    Great experience!
    The good thingsWorking in a fun, challenging environment where you get the opportunity to grow and develop as a person, a leader, and a professional in a fast pace industry. You build a great relationship with your colleagues as well as the customers.
    The challengesMaintaining KPI's on slow days especially when dealing with a low socioeconomic area. Makes you want to push yourself that little bit harder to achieve daily and monthly KPI's
    3.0
    Sales Assistant Manager
    Sep 2015
    5 to 6 years in the role, current employee
    Its a job. Has it's perks, but not something I want to do forever.
    The good thingsMeeting new people and discounts.
    The challengesDifficult customers and targets.
    1.0
    Store Manager
    Sep 2015
    1 to 2 years in the role, former employee
    Great stepping stone to something better but would not recommend
    The good thingsConnecting with the customers as its a border cross section of women with different backgrounds
    The challengesLack of support not only for the teams and store management but also the poor quality of clothing and the fact that the manufacturers are not well looked after
    4.0
    Store Manger
    Sep 2015
    1 to 2 years in the role, former employee
    Fast paced/best management
    The good thingsGreat management support Achievable targets Mentoring and development
    The challengesAchieving bigger targets which was good Finding staff that are suitable for the business
    4.0
    Customer Assistant
    Aug 2015
    1 to 2 years in the role, current employee
    Great place to work if you love customer service and can deal with good and bad days.
    The good thingsDecent staff discount, very open approach towards training, very open with help to find info re job description or wages, some lovely staff and management to interact with, effort is rewarded.
    The challengesPay rate is ok not great. You must be a capable multitasker or you will struggle. Unfortunate tendency towards interstore politics n nitpicking can sour your experience very quickly. Kpi's are a constant focus but the calculations which work out results are skewed.
    Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of SEEK or its personnel. SEEK does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. SEEK posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.
    Reviews by location
    Horsham & Grampians VICLaunceston & North East TAS