Defence Housing Australia
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    Defence Housing Australia
    (26 reviews)
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    Company Reviews

    Working at Defence Housing Australia

    3.626 ratings in total
    5
    10
    4
    6
    3
    4
    2
    1
    1
    5
    92%
    Rate salary as high or average
    73%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(26 ratings)
    Career development
    3.2(26 ratings)
    Benefits & perks
    3.7(26 ratings)
    Management
    3.2(26 ratings)
    Working environment
    3.7(26 ratings)
    Diversity & equal opportunity
    3.8(26 ratings)
    Ratings for Defence Housing Australia are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
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    3.0
    Property Manager & Coordinator
    Jan 2025
    Wodonga VIC 36907 to 8 years in the role, former employee
    Lack of opportunity for progression
    The good thingsThe salary was good.
    The challengesLack of direction and opportunity for progression.
    1 person found this helpful
    1.0
    Property Services
    Sep 2021
    former employee
    Don't do it! (ACT, not WA)
    The good thingsNice office with good parking, but you won't spend much time there.
    The challengesTeam leaders and management. Workload. Lack of communication. A lot of knowledgeable, skilled employees left for better opportunities.
    1 person found this helpful
    1.0
    Manager
    Oct 2020
    Was fun while it lasted and could do so much better with good management!
    The good thingsWorking with dedicated colleagues that pushed ahead despite the toxic work environment.
    The challengesSystems and procedures that were written by people that don't know the business. The disconnect between a government business enterprise trying to operate commercially with public service mentality. Being paid bonus payments and allowances. Enterprise Agreement to be reviewed and conditions will worsen.
    3 people found this helpful
    1.0
    Manager
    Mar 2020
    All Australia
    DHA is not a business I would recommend working for.
    The good thingsThere are some really good people working at DHA
    The challengesBureaucracy of the business makes it a very difficult company to work for.
    3 people found this helpful
    1.0
    Property Officer Associate
    Mar 2020
    All Australia
    They teach you alot, they have great projects with innovation and difference, management don't listen, and you will be killed by regulation and red tape
    The good thingsDHA had great projects and passionate people!
    The challengesManagement, process, zero accountability for breaching policy, no career progression, poor communication
    4 people found this helpful
    5.0
    Property Manager
    Mar 2020
    Less than 1 year in the role, former employee
    Great team, very supportive and welcoming.
    The good thingsThe high level of systems and resources to assist in doing the job efficiently and effectively.
    The challengesAlthough opportunity to move up, limited in my area (but do allow some remote locating)
    4.0
    Worker
    Mar 2020
    1 to 2 years in the role, former employee
    A valuable learning experience
    The good thingsWork life balance, cool people, highly skilled developers
    The challengesCramped office, faulty HVAC, upper management, low pay unless you're a contractor
    2.0
    Property Manager
    Feb 2020
    1 to 2 years in the role
    It was an experience I wont forget
    The good thingsThe knowledge I learnt with property management, computer skills and customer service skills.
    The challengesThe management, also trying to assist Defence members in how to maintain their own homes.
    4.0
    Property Manager
    Feb 2020
    I would return to DHA in the future!
    The good thingsOverall friendly and helpful staff. Flex day once a month makes up for overtime. Great superannuation, workload carefully managed to spread as evenly as possible across the team. Exposure to many different scenarios in Residential Property Management.
    The challengesSometimes difficult tenants. Slightly outdated / slow IT systems reducing efficiencies all round. Peak workload over Dec/Jan, difficult to take leave around this time of year.
    1 person found this helpful
    5.0
    Development Manager
    Oct 2019
    1 to 2 years in the role, former employee
    best experience I've had, working with awesome people.
    The good thingsWorking with quality high performance people from all over the country. Supportive management and good culture in the office.
    The challengesNot many, but can be prohibitive when trying to be innovative
    1 person found this helpful
    4.0
    Marketing
    Sep 2019
    Less than 1 year in the role, current employee
    A good balance between the public and private sectors.
    The good thingsGood-sized company. Staff are friendly. Work/life balance.
    The challengesHaving to compete and operate in a commercial industry and but with greater restrictions. Processes take longer than desired.
    1.0
    Housing Officer
    May 2019
    Horrible
    The good thingsManagement put you down and have no problem with screaming at you.
    The challengesManagement are difficult to work with and have issue in putting you down
    5.0
    Accounts Payable
    Nov 2017
    1 to 2 years in the role, current employee
    Amazing, defiantly recommend working here the best place I’ve worked at in years.
    The good thingsReally good management just everything I love working there
    The challengesTrying to find time to do everything
    4.0
    Senior Property Manager
    Sep 2017
    11 to 12 years in the role
    Great team and I loved my job.
    The good thingsThe company had a strong focus on it's people and the work was interesting and high paced.
    The challengesPeak workload is over summer and Christmas and New Year so annual leave over this time is hard to get.
    3.0
    Corporate Consultant
    Apr 2017
    3 to 4 years in the role, current employee
    DHA
    The good thingsWork life balance, good colleagues, god office locations
    The challengesGovernment policy changes and departmental policy changes are non stop. Workload is huge and most items are done to tick a box
    3.0
    NSW Regional Manager
    Sep 2016
    Sydney NSW 20001 to 2 years in the role, former employee
    I enjoyed the work with Defence Housing and getting an insight into what ADF personnel need to ensure their families are OK when they're away
    The good thingsThe programs and operating business systems and processes. Staffs commitment to customer service
    The challengesAttitudes of some business unit directors in Canberra. The structural disconnects, particularly in stock management between National directives and regional requirements. Lots of travel because of poor use of technology
    5.0
    Senior Housing Consultant
    Feb 2016
    7 to 8 years in the role, former employee
    An amazing team that gives people every opportunity to grow
    The good thingsGreat team culture, excellent benefits, promote work/life balance
    The challengesBusy period over Christmas
    4.0
    Contact centre
    Feb 2016
    1 to 2 years in the role, current employee
    Pays the bills till dream job finds me
    The good thingsRegular hours and generally friendly work environment
    The challengesThe repetitive work. Unusual collegues
    4.0
    Business Sopport Officer/Accounts Payable/Records Manager
    Oct 2015
    I loved every minute working at DHA but due to changes I was no longer able to continue.
    The good thingsGreat people. Diverse roles and allowed a great work/life balance. Especially having a young family.
    The challengesPart-time work can have limitations with work opportunities.
    5.0
    Customer Service Consultant
    Oct 2015
    I love waking up each day and heading to my office.
    The good thingsThe customer service provided to your audience. Turning a negative into a positive, always being able to provide the world class customer service.
    The challengesKnowing when to stop, I am very passionate about my role and always try to better myself.
    5.0
    Housing manager
    Sep 2015
    Thoroughly enjoyed my time and would recommend to anyone.
    The good thingsGreat work environment. Highly competitive pay.
    The challengesIf you cant handle change then this is not the place for you. Some people do not like working around Christmas however this is the busiest time.
    5.0
    Senior Property Manager
    Sep 2015
    Less than 1 year in the role, former employee
    Fantastic
    The good thingsnothing specific, loved the work, environment, people
    The challengesgetting to know DHA abbreviations
    3.0
    Call Centre Operator
    Sep 2015
    5 to 6 years in the role, current employee
    Love working for the company but can be challenging at times
    The good thingsIt like working with a big happy family
    The challengesTrying to get opportunities to personally grow within the company.
    5.0
    Operations Manager
    Sep 2015
    Less than 1 year in the role, current employee
    Operations manager
    The good thingsGood environment, good management
    The challengesSome challenging co-workers, but few of them
    5.0
    Data Warehousing Consultant
    Sep 2015
    9 to 10 years in the role, former employee
    They were a good government company to work for
    The good thingsIt was a very demanding but achievable and at the end of the day satisfaction was that you held defence members find somewhere to live.
    The challengesWorking with defence members and abiding by the defence policy.
    5.0
    Leasing Officer
    Sep 2015
    5 to 6 years in the role, former employee
    Great - Was employed for 6 years
    The good thingsGreat team environment, helpful managers, many opportunities to apply within office or in other locations
    The challengesOffice politics
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