Dun & Bradstreet
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    Dun & Bradstreet
    (31 reviews)
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    Company Reviews

    Working at Dun & Bradstreet

    2.231 ratings in total
    5
    1
    4
    4
    3
    6
    2
    9
    1
    11
    51%
    Rate salary as high or average
    29%
    Employees recommend this employer to friends
    Work/Life balance
    2.5(31 ratings)
    Career development
    2.0(31 ratings)
    Benefits & perks
    1.9(31 ratings)
    Management
    1.9(31 ratings)
    Working environment
    2.3(31 ratings)
    Diversity & equal opportunity
    2.8(31 ratings)
    Ratings for Dun & Bradstreet are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 31 reviews sorted by most recent
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    1.0
    National Account Manager
    May 2019
    Less than 1 year in the role, former employee
    I was sold on the company on the basis that it was a well resourced and progressive organisation - what I found was totally the opposite and it remains the worst experience I have ever lived through
    The good thingsLeaving the company - it was the best decision of my business life!!
    The challengesGoing to work each morning, having to deal with unrealistic expectations and a lack of proper investment in products & services
    1 person found this helpful
    2.0
    National Manager
    May 2019
    5 to 6 years in the role, former employee
    Very average place to work
    The good thingsPeople were nice and I Got a car park
    The challengesMoving targets, different opinions from management -
    2.0
    Manager
    May 2019
    3 to 4 years in the role, current employee
    Hard work, but you learn how to be self sufficient
    The good thingsChallenging and always something new happening
    The challengesLack of resources and support
    2.0
    Sales Rep
    May 2019
    All Australia3 to 4 years in the role, current employee
    Working here has had a negative impact to my personal brand with my customers - don’t make the same mistake.
    The good thingsAnyone not in management are great people, they’re so understanding of the pain you go through on a daily basis.
    The challengesToo many managers which creates an environment that is full of micro-management. Unrealistic targets (upwards of 25-30% YoY growth!) and if you make target one quarter and miss the next or miss your annual target, you have to pay it back. The compensation plan is the worst I’ve ever experienced in my professional sales career. The senior leadership team push so hard that often meetings are run out of standard office hours and you are expected to create 10-15 page decks on deals you want to pitch to a customer - whilst you being made to feel like a worthless individual in a public forum.
    1.0
    Systems Engineer
    May 2019
    I really wish I hadn’t taken the contract.
    The good thingsCan’t think of any to highlight
    The challengesExtremely limited opportunity wise. You’re a robot with no room for creativity or thinking outside of the square.
    1 person found this helpful
    2.0
    Collections Officer
    May 2019
    Good to get experience not for long term
    The good thingsThe other staff, nice offices,
    The challengesPush push push for collections, very high staff turnover.
    1.0
    Corporate
    Aug 2018
    1 to 2 years in the role, former employee
    Burn out
    The good thingsPeople genuinely want to do a good job.
    The challengesNo support from management with unrealistic timelines for delivery. Work life balance not even close to existing.
    1 person found this helpful
    1.0
    Operations
    Aug 2018
    Frustrating painful and low paid
    The good thingsReally good people trying very hard to do their job.
    The challengesBlame Culture, pass the buck mentality no end customer focus - fav phrase is assign accountability Management supports no one but themselves Spin Spin Spin Bonus offered but no opportunity of getting
    1 person found this helpful
    1.0
    Finance
    May 2018
    Toxic work environment
    The good thingsThe majority of the people who work there
    The challengesSenior management solely focussed on sale of the business, to the detriment of others who work there Spineless middle management Massive staff turnover Negligible training or staff development
    1 person found this helpful
    1.0
    Project Analyst
    May 2018
    Less than 1 year in the role, former employee
    The worst company with worst managers
    The good thingsnothing good about it
    The challengeseveryday survival is a challenge
    1 person found this helpful
    1.0
    Collections Officer
    Feb 2018
    Less than 1 year in the role, current employee
    Steer well clear.. staff turnover is nearly 40% a year... says it all
    The good thingsTeam environment .. friendly atmosphere with staff
    The challengesTraining.... management.. ... continual changes in management focus...
    2.0
    Account Manager
    Nov 2017
    9 to 10 years in the role, former employee
    Management by spreadsheet is a flawed business model!!!
    The good thingsNil under the current owner. Only concerned with their own profit and distinct lack of regard for clients/staff.
    The challengesToo many to list here so I shall only list a sample; Lack of concern for clients needs/requirements. Call center model being used and it is not an optimal approach in debt collection. Staff training non existent, staff morale low & toxic culture. Middle management have little or no skills/experience with managing people let along managing a formerly high performing team. Flawed data and decisions being made based upon flawed data and a distinct lack of checks being done prior to these \"roll outs.\" Management adds more pressure and higher KPI's with no additional support to the ground staff.
    3.0
    National Business Development Manager
    Oct 2017
    5 to 6 years in the role, current employee
    Good client base, good name but no career progression and very poor salary.
    The good thingsGood customers, and a strong company name to market with.
    The challengesCareer progression opportunities were non-existent, and salary was well below par.
    1.0
    Corporate Services
    Aug 2017
    1 to 2 years in the role, former employee
    I made some money
    The good thingslocation on st kilda road
    The challengesconstant management in fighting
    1.0
    Analyst
    Aug 2017
    a terrible place to work to
    The good thingsnothing I can think of
    The challengestrying to deal with the management and work pressure and explaining the same thing over and over without any reflections
    2.0
    Debt Collection Officer
    Aug 2017
    Less than 1 year in the role, former employee
    Dishonest, brash and heartless
    The good thingsNothing that comes to mind
    The challengesThe greatest challenge is not losing your sense of right and wrong. There's a reason why it prides itself as being the government's chosen debt collector - they don't spare the homeless either. 'Star' collectors routinely coerced homeless and jobless youth to make payments. In my time there, I had older siblings and parents of rather young defaulters call up to renegotiate payments on their behalf, after these young ones had been coerced into promising or paying something unsustainable. They even let debt repayments be made with Credit Cards!
    2.0
    Not necessary
    Aug 2017
    I resigned long with a three others in the same week. says it all really
    The good thingsNone. Nothing more to say
    The challengesUnrealistic, out of touch, unprofessional. Don't really want to go into it more than that
    2.0
    Financial Reporting Accountant
    Aug 2017
    1 to 2 years in the role
    All that glitters is not gold
    The good thingsMade some really good friends
    The challengesNot being valued despite delivering results
    5.0
    Debt Collector
    Aug 2017
    Great experience
    The good thingsI had a team of great people
    The challengesthe work it's self could sometimes be a challenge
    3.0
    Collections Officer
    May 2017
    Less than 1 year in the role
    a learning curve
    The good thingsAn equal oppurtunity employer, willing to give opportunity to those looking at career change.
    The challengesTechnolgy of client and company systems in communicating with each other..often delayed in reflecting true information to utilise in customer contact and too often affected workers kpi and therefore effecting workers performance and ongoing opportunities to become better at what they do.
    3.0
    IT Program Manager
    Feb 2016
    Less than 1 year in the role, former employee
    Great Place to work
    The good thingsLocal management focused on the outcome
    The challengesDifficult to align to global strategies
    3.0
    Debt collector
    Feb 2016
    current employee
    unrecognised
    The good thingsFlexibilitywise satisfactory, other good things yet to be experienced.
    The challengesEveryday is a challenge
    4.0
    Data Analyst
    Feb 2016
    1 to 2 years in the role, current employee
    Generally workable environment
    The good thingsFriendly culture, encouraging leadership
    The challengesadapting to new owner
    1.0
    Business Development Manager
    Feb 2016
    5 to 6 years in the role, former employee
    Dry, souless, unnecessarily boring, full of promises - 0 delivery.
    The good thingsIt was close to home.
    The challengesStagnant, no prospects, no chance for self or position progression.
    3.0
    Collections Officer
    Feb 2016
    Less than 1 year in the role, former employee
    Great for the time being, not for long time
    The good thingsThe people, great team that were like a second family.
    The challengesManagement, very clicky and therefore impossible to move up unless you are able to move into their group.
    4.0
    Marketing
    Feb 2016
    Excellent learning environment
    The good thingsChallenging. Fast paced. Diverse markets.
    The challengesSlow adoption of new technologies.
    2.0
    BA
    Feb 2016
    9 to 10 years in the role, current employee
    A boring and a dull place to work
    The good thingsFlexibility of work timings
    The challengeswrong people in wrong job - saying goes to the managers. They try hard to manage their team but are always unsuccessful.
    1.0
    State Government Account Managet
    Oct 2015
    5 to 6 years in the role, former employee
    An absolute roller coaster.
    The good thingsThe people. My colleagues were fantastic. Some flexibility in the working day.
    The challengesFalse investment in people, constant management and process changes within my department. Leadership essentially nil, opportunities given through no reasonable means, not via merit, but more based on who can do the work for the lowest salary and who knows who.
    3.0
    Business writer
    Sep 2015
    1 to 2 years in the role, former employee
    Not the worst writing job you could have.
    The good thingsThe camaraderie I shared with my colleagues. I had a good boss too.
    The challengesThe work is a bit dry.
    4.0
    Portfolio Manager
    Sep 2015
    It was good
    The good thingsworking environment
    The challengesgetting right opportunity
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