EBM Insurance Brokers
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    EBM Insurance Brokers
    (26 reviews)
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    Company Reviews

    Working at EBM Insurance Brokers

    3.726 ratings in total
    5
    13
    4
    5
    3
    1
    2
    2
    1
    5
    88%
    Rate salary as high or average
    69%
    Employees recommend this employer to friends
    Work/Life balance
    3.7(26 ratings)
    Career development
    3.8(26 ratings)
    Benefits & perks
    3.6(26 ratings)
    Management
    3.5(26 ratings)
    Working environment
    3.6(26 ratings)
    Diversity & equal opportunity
    3.6(26 ratings)
    Ratings for EBM Insurance Brokers are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
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    most recent
    5.0
    Administration
    May 2023
    West Perth WA 60053 to 4 years in the role, current employee
    For a large national firm it is a wonderful place to work with a strong culture of putting good people first and walking the talk when it comes to listening to employment survey feedback and implementing fantastic initiatives to make it a rewarding place to work.
    The good thingsAmazing culture and team environment Great work life balance Amazing events and social calendar
    The challengesAt times implementing change can be challenging as a number of team members have been around for many many years and can be resistant to changing things up or doing things differently but that is incrementally changing as the technology improves and new people join with new ideas.
    5.0
    Team Leader
    Jul 2022
    current employee
    I have not looked back since joining EBM.
    The good thingsThe company has a great culture and value their staff.
    The challengesNo challenges other than the normal ones of learning a new industry.
    1 person found this helpful
    4.0
    Shared Services
    Sep 2021
    current employee
    Supportive, friendly team of professionals.
    The good thingsFlexible, friendly and supportive environment, career development opportunities
    The challengesNo real major challenges
    1.0
    Support Services
    Sep 2021
    1 to 2 years in the role, former employee
    I wish I left earlier...
    The good thingsWest Perth location Good salary
    The challengesLeadership team - lack of visibility, decisions made without consultation, favouritism Toxic culture - employees not empowered to make decisions or speak up Not flexible or adaptable (unless no other option e.g covid lockdowns)
    2 people found this helpful
    1.0
    Account Manager
    Aug 2021
    Toxic Workplace Environment
    The good thingsHigh Salary however I suggest EBM would lose all staff if NOT for high salary
    The challengesManagement! (word used loosely) Untrustworthy, under qualified for their positions.
    1 person found this helpful
    5.0
    Claims Specialist
    Aug 2021
    Don't think Ill ever choose to leave EBM
    The good thingsHaving worked in more than 3 insurance companies - EBM is by far the best when it comes to how they treat their employees and clients. Definitely recommending EBM to anyone wishing to work in a genuinely friendly environment where everyone is treated equally and fairly.
    The challengesHonestly nothing at all!
    2.0
    Broker
    Apr 2021
    Managers encourage micro management systems
    The good thingsGood system and nice support staff
    The challengesSeniorManagement not trustworthy They are encouraging a toxic workplace by micro management . Demonstrated record of ongoing staff retrenchment over the last 5 years for any staff who object to the micro management.
    1 person found this helpful
    5.0
    Broker Support Officer
    Nov 2020
    Less than 1 year in the role, current employee
    Who starts a new job during a pandemic?!
    The good thingsI commenced employment with EBM on 6 April 2020, when WA was in lockdown/under COVID restrictions. I had a PC couriered to my house and learned the job remotely for 2 months, and was blown away by both the staff member who trained me, and the systems in place to support such learning. When I joined the office in June, I received a warm welcome and have been made to feel part of a strong, close-knit team.
    The challengesReturning to an office environment after working from home for 2 months was difficult, but obviously this would have been the case with any employer. I would love to see further WFH opportunities in the future. Otherwise, no real challenges, mostly a positive experience overall.
    5.0
    Data Entry Role
    Oct 2020
    1 to 2 years in the role, former employee
    Everyday's busy, but company rewards those who go far.
    The good thingsGreat staff, family like environment
    The challengesEnd of months, always a form of a challenge
    5.0
    Rollout Engineer
    Jul 2020
    Less than 1 year in the role, former employee
    Great people to work with, even given my extremely tight deadline.
    The good thingsThe people. All awesome to work with.
    The challengesRolling out a new image in a very limited amount of time.
    5.0
    Accounts Manager
    Dec 2019
    1 to 2 years in the role, current employee
    The best company I have ever worked for - wear the company's name as a badge of honour.
    The good thingsA very strong, company wide culture. Supportive management and equally supportive colleagues. Abundant opportunity for advancement.
    The challengesNone at an operational level.
    2.0
    Marketing Role
    Nov 2019
    Overall, unsatisfactory experience, wouldn't recommend
    The good thingsRegular work with holiday pay and sick pay
    The challengesVery boring work, poor supervision and not particularly good management
    4.0
    Customer Relationship Management Business Analyst
    Nov 2019
    Less than 1 year in the role, current employee
    Good company culture and overall atmosphere
    The good thingsGood company culture and atmosphere, staff are friendly and approachable. Organisation is currently in the midst of a large program of work involving Microsoft cloud technologies which makes for interesting project work.
    The challengesI'm still 7 months in my role so nothing material here to report at this point in time.
    1.0
    Client Services Officer
    Oct 2019
    Very disappointing to work for such a company. If you get in good with your manager you will succeed, if not your stuck in the same role. Only look after their favorites.
    The good thingsUnfortunately no good things to say
    The challengesLack of management and career growth. Low salary income for the work load. This is a call centre job even though they make it out not to be. Your required to deal with 35+ phone calls on a daily basis. Lack of training
    1 person found this helpful
    5.0
    Senior Accounting Officer
    Sep 2019
    Great place to work
    The good thingsManagement and culture of company is incredible
    The challengesNo really challenges
    5.0
    Finance and Insurance Business Manager
    Apr 2019
    Less than 1 year in the role, current employee
    Provides a supportive working environment that inspires optimism.
    The good thingsEBM RentCover has a fantastic culture that has the customer at the heart of decision making. Their values are not just spoken about but are lived and breathed by every employee. They also support staff by providing relevant opportunities for career development and offer a range of benefits that are attractive.
    The challengesWork is underway to ensure our technology is at a standard that allows for truly flexible and collaborative working but like all businesses there are some existing challenges.
    1 person found this helpful
    1.0
    Unknown
    Dec 2018
    1 to 2 years in the role, former employee
    I really wanted to work for EBM for a long time and to be treated how I was to be practically kicked out was awful stay away
    The good thingsModern office with good facilities
    The challengesManagement are terrible and not suited to be in their positions, they are unapproachable and requests and or complaints fall on deaf ears
    1 person found this helpful
    4.0
    Assistant Accountant
    Jul 2018
    Great approachable management with lots of opportunities for progression.
    The good thingsA lot of opportunities for career progression at EBM. If you are a motivated engaged staff member this will be recognized.
    The challengesSome outdated systems.
    5.0
    Advisor
    Jun 2018
    Less than 1 year in the role, current employee
    By far the best office environment I have ever worked in
    The good thingsGreat culture where your contribution is valued and appreciated. Generous benefits and perks
    The challengesImprovement projects and continuously improvising to make good changes
    1 person found this helpful
    5.0
    Administrator
    Jun 2018
    Less than 1 year in the role, current employee
    I would highly recommend and promote working at EBM. I'm so glad I made the move.
    The good thingsGreat company to work for as the management are very friendly, welcoming and treat all employees as equals. They really do show how much they appropriate you and provide excellent support. Employees are well supported when it comes to training, qualifications and career progression. EBM has a great team atmosphere and all are happy to help each other when assistance is required.
    The challengesI honestly haven't come across any challenges in my time here. I am very pleased to have secured a position here and intend on being here for the foreseeable future. I feel very lucky to be apart of the EBM family.
    5.0
    Group Services
    Jun 2018
    I highly recommend EBM are an employer!
    The good thingsValues driven organisation Highly engaged workforce nationally Supportive management team Investment is made in learning and development Extremely generous Company
    The challengesNo major challenges. EBM is very focused on their vision and continuous improvement.
    5.0
    Advisor
    Jun 2018
    Great company, great culture where your efforts are contributions are valued and rewarded.
    The good thingsGreat culture, people are really friendly. Management is supportive and professional. The development opportunities available to employees are extremely generous, and your hard work and efforts are recognised.
    The challengesI see challenges as opportunities for continuous improvement.
    3.0
    Account Manager
    Mar 2018
    3 to 4 years in the role, former employee
    Wouldn’t recommend working there.
    The good thingsGreat training opportunities for qualifications. Guidance on career developmeny and setting KPIs.
    The challengesTerrible management (no assistance and intimidating), very behind the times on technology/processes, toxic environment.
    4.0
    Marketing consultant
    Nov 2017
    3 to 4 years in the role, former employee
    Mundane work however ok for senior person as no work pressures
    The good thingsVery flexible regarding work hours no pressure regarding outcomes achieved
    The challengesNo challenges routine continuous job incl marketing call ls
    1 person found this helpful
    1.0
    Service Assistant
    Mar 2017
    Geraldton WA 6530Less than 1 year in the role, former employee
    Worst employer Ive ever worked for
    The good thingsThey will provide you with no training and expect you to do a role you are not equipped to do.
    The challengesNo training and poor management.
    4.0
    RentCover Operations Manager
    Feb 2016
    5 to 6 years in the role, former employee
    A great environment to work that knows how to look after their staff.
    The good thingsThe staff and management are fantastic and it's a very well run company.
    The challengesThere were some staffing issues which I believe have all been resolved in the last couple of years, I still remain in contact with many of the staff.
    1 person found this helpful
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    Reviews by location
    All Perth WAGeraldton, Gascoyne & Midwest WA