Education Services Australia
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    Education Services Australia
    (26 reviews)
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    Company Reviews

    Working at Education Services Australia

    3.526 ratings in total
    5
    6
    4
    9
    3
    6
    2
    3
    1
    2
    69%
    Rate salary as high or average
    62%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(26 ratings)
    Career development
    3.0(26 ratings)
    Benefits & perks
    2.9(26 ratings)
    Management
    3.4(26 ratings)
    Working environment
    3.8(26 ratings)
    Diversity & equal opportunity
    3.9(26 ratings)
    Ratings for Education Services Australia are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 26 reviews sorted by most recent
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    4.0
    Digital Project Manager - Digital Teaching & Learning Portfolio
    Apr 2025
    Melbourne VIC 30001 to 2 years in the role, former employee
    Good place to be exposed to technology delivery for the Australian education sector (state and federal agencies).
    The good thingsA purpose driven culture, non-profit benefits (salary sacrificing if you use it). Genuinely friendly and decent colleagues who want to further education opportunities for Australians.
    The challengesFunding constrained, being a non-profit some decisions can seem rather short-termist (eg. only focussing on the funded work, rather than longer term roadmap).
    5 people found this helpful
    1.0
    Program Management
    Feb 2025
    Melbourne VIC 30001 to 2 years in the role, former employee
    ESA - avoid if you can
    The good thingsGood colleagues. Interesting work.
    The challengesTerrible management. Run like a dysfunctional family business, rather than a ministerial company. No enterprise agreement or HR procedures. Expect your salary to stay static, no opportunities for advancement. Regular retrenchments. Avoid.
    5 people found this helpful
    4.0
    Finance Supervisor And System Administrator
    Jun 2023
    Melbourne VIC 30001 to 2 years in the role, former employee
    great place to work and stay for a long time, would highly recommend it to anyone wanting to be involved in the Education industry.
    The good thingsgreat culture and very supportive of personal balance, choices, future, and workload. great place to learn lots and grow yourself professionally while fitting in personally.
    The challengessome confusion caused around the various businesses that are involved or sister companies etc.
    1 person found this helpful
    5.0
    Project Coordinator
    Mar 2020
    1 to 2 years in the role, current employee
    One of the best places I've worked.
    The good thingsAll the staff are amazing.
    The challengesThe work is difficult but rewarding.
    1 person found this helpful
    4.0
    Assessment team
    Mar 2020
    Less than 1 year in the role, current employee
    So far very good!
    The good thingsGreat team and opportunities. Good work-life balance
    The challengesNone so far
    3.0
    Java Developer
    Nov 2019
    3 to 4 years in the role
    Good learning experience
    The good thingsGreat managers...very friendly
    The challengesNo application support structure
    2.0
    Technical Lead
    May 2019
    3 to 4 years in the role, former employee
    Not sure if I'd recommend
    The good thingsThe people on the ground
    The challengesPay. Little clicky groups and low reward for effort
    5.0
    Online mentor
    Feb 2018
    It opened new horisons in Education and inspired me to further my studies.
    The good thingsMy time working for ESA inspired me to continue and complete my postgrad eLearning Certificate.
    The challengesDeveloping online learning content - it was a steep learning curve, which I thoroughly enjoyed.
    1 person found this helpful
    3.0
    Team Lead/Tech Lead
    Oct 2017
    former employee
    ESA was good to me. I learnt lots, worked with some knowledgable people and lots of lovely people.
    The good thingsMany projects had large budgets so there was time available to build good quality software. Projects usually had all the required roles: PM, BA, UI/UX, Devs, Testers.
    The challengesBeing a government company there was a lot of bureaucracy and things often moved very slowly.
    5.0
    Quality Assurance
    Oct 2017
    7 to 8 years in the role, former employee
    Wish I could go back.
    The good thingsGreat people and worthwhile work
    The challengesShort term govt contracts = job insecurity
    1 person found this helpful
    4.0
    Customer Service Representative
    Aug 2017
    3 to 4 years in the role, former employee
    Great for what I needed at the time.
    The good thingsWork life balance was fantastic, opportunities for progression great, as long as half the company doesn't get made redundant in one day.
    The challengesPay not great, every time there's a change of government people get made redundant.
    1 person found this helpful
    5.0
    Project Manager
    Jun 2017
    Great company, great benefits and working environment, great colleagues and leaders
    The good thingsPeople are fantastic, supportive and passionate about education and making a difference. Leader/s has been great - provided me with excellent opportunities to excel and be promoted. Diversity excellent. Highly recommended.
    The challengesAlways learning and working with good people so none really
    2.0
    Project Manager
    Sep 2016
    Melbourne VIC 3004
    I was a wasted resource whose knowledge could have been used far more productively.
    The good thingsThere are some terrific people working at ESA.
    The challengesVery poor senior management. No opportunity for promotion. Non-existent communication.
    2.0
    Manager
    Mar 2016
    5 to 6 years in the role, former employee
    Poor management and slim chance of career development
    The good thingsLocation and office environment, friendly colleagues, working hours
    The challengesNo company direction, lack of innovation, no personal development, salaries below-average, PMO non-existent, lack of communication across organisation, staff retention
    1 person found this helpful
    3.0
    Senior Developer
    Feb 2016
    3 to 4 years in the role, former employee
    Working environment become boring and not good for career development
    The good thingsESA used to be a really good place, but lots of people left and ESA become really poor place for work.
    The challengesLower management has become so difficult to work with
    1.0
    Project Manager
    Feb 2016
    Great people, lack of management.
    The good thingsColleàgues were great
    The challengesNot a great culture.
    4.0
    Web Developer
    Sep 2015
    1 to 2 years in the role, former employee
    Overall, very good experience working in Education Services Australia
    The good thingsDiversity and Equal Opportunity
    The challengesBrand New, Green Field project hard to start
    4.0
    Junior Web Designer
    Sep 2015
    1 to 2 years in the role, former employee
    I had a great UX Design team to start with my junior position with various design projects which also include liased with clients local and international.
    The good thingsProfessionalism, multi culture and equal appreciation and respect regardless of your background. Muslim employee get to pray in the quiet room. Great collaboration & team to work with various expertise. Good people helpful and friendly.
    The challengesSome projects were poorly managed.
    4.0
    Manager
    Sep 2015
    Fantastic place to work.
    The good thingsGreat opportunity to improve education delivery.
    The challengesFunding uncertainty.
    5.0
    Assistant Accountant
    Sep 2015
    3 to 4 years in the role, former employee
    Great Variety of tasks which made me love my job
    The good thingsHaving a great manager with endless knowledge who taught me a great deal and helped build my skills set
    The challengesHaving no manager for a time and having to use my own initiative to ensure the finance department still functioned properly.
    3.0
    Senior Business Analyst
    Sep 2015
    3 to 4 years in the role, former employee
    No opportunity for any future development.
    The good thingsGeneral staff a pleasure to work with.
    The challengesMorale was low, caused by mis management.
    4.0
    Senior Editor
    Sep 2015
    9 to 10 years in the role, former employee
    ESA and the people I met there are a valued part of my professional experience.
    The good thingsThe best thing, of course, was the people. They were intelligent, dedicated, interesting and sociable – and lots of them are still friends. We also had interesting and worthwhile projects to work on, and a very supportive environment with middle management.
    The challengesLike most organisations, there was a lot of pressure at times to meet deadlines and budget constraints. New management saw restructuring and redundancies, and projects were less well resourced.
    5.0
    Project Coordinator
    Sep 2015
    Fun!
    The good thingsGreat people to work with, interesting projects, good career development
    The challengesProjects dependent on govt funding in short term, some uncertainty
    1 person found this helpful
    3.0
    Inventory and Purchasing Coordinator
    Sep 2015
    5 to 6 years in the role, former employee
    Great people, but difficult business structure to work in.
    The good thingsESA attracts some very talented people who are fantastic to work with. There are a variety of projects worked on at any given time, allowing exposure to different teams, approaches and technologies.
    The challengesESA seems to continually recruit more slowly then needed, so that teams are continually short staffed, putting pressure on other team members to try to cover the tasks of unfilled positions as well as their own roles. The majority of projects are state or federal government funded, so positons are only as secure as the funding supporting the project.
    3.0
    Business Analyst
    Sep 2015
    1 to 2 years in the role, former employee
    huge potential to make positive change, wasted and bogged down by politics.
    The good thingsLots of talented people to work with, lots of opportunity to do things that would make a huge difference to society.
    The challengesvery siloed organization, poor internal communications, lots and lots of internal politics. Working with many levels of government, lack of certainty about project funding due to political nature of stakeholders. Very risk averse.
    4.0
    Library Services Coordinator
    Sep 2015
    3 to 4 years in the role, former employee
    I learned on this job
    The good thingsForward thinking company
    The challengesFinances to fund projects
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