(171 reviews)

Life and Culture at

Culture and values

Ours Values

We thrive on helping others. We excel at what we do because our people care. They care about making a difference. They know their contribution helps get lives back after a workplace injury or illness.

Working together to make a difference

Safer workplaces. Positive outcomes for injured workers. We care about achieving these outcomes and doing it with integrity and empathy.

Open and honest communication

Our communication is friendly, professional and courteous. We use non-technical language to explain the complexities of workers compensation.

Superior customer service

We listen, collaborate and treat you like a person. We inform stakeholders of key decisions and we advise customers of their rights and responsibilities.

Feedback we listen to

We value and encourage your thoughts on what we are doing well and what we can do better. Feedback helps us work out how we can improve.

Perks and benefits

Supporting work life balance

Our wellness program, mywellbeing, promotes a healthy work life balance through a range of physical, emotional and financial wellbeing initiatives.

Recognising achievement

Our recognisingyou program acknowledges outstanding workplace performance. We reward you for a job well done.

Rewarding achievement

Our tenure awards recognise your ongoing dedication and contribution. Our annual National Excellence Awards night puts the spotlight on successful performance.

Our benefits package

Competitive remuneration, leadership bonuses, profit share and non-financial incentives work together to deliver on the promise of being a great place to work.

Online training

Our mylearning online system provides access to a wide range of interpersonal, professional and management development courses.

Leader development program

Our leadership program is structured for all levels of leadership, from emerging leader through to senior leadership.