Enterprise and Training Company
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    Enterprise and Training Company
    (34 reviews)
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    Company Reviews

    Working at Enterprise and Training Company

    4.034 ratings in total
    5
    24
    4
    0
    3
    1
    2
    3
    1
    6
    85%
    Rate salary as high or average
    71%
    Employees recommend this employer to friends
    Work/Life balance
    4.2(34 ratings)
    Career development
    4.0(34 ratings)
    Benefits & perks
    4.0(34 ratings)
    Management
    3.9(34 ratings)
    Working environment
    4.0(34 ratings)
    Diversity & equal opportunity
    4.1(34 ratings)
    Ratings for Enterprise and Training Company are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 35 reviews sorted by most recent
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    5.0
    Parent Pathways Mentor
    Mar 2026
    Upper Mount Gravatt QLD 4122Less than 1 year in the role, current employee
    ETC is an incredible place to be.
    The good thingsWorking at ETC truly feels like being part of a family. From day one, I felt welcomed, supported, and valued—not just as an employee, but as a person. The organisation genuinely lives its values, and you can see it in the way they treat staff, participants, and the wider community. ETC is one of those rare organisations where the culture matches the mission. If you want to work somewhere that feels like family, supports you wholeheartedly, and genuinely cares about the people it serves, ETC is an incredible place to be.
    The challengesLike any community-focused organisation, the work can be fast-paced at timex, but the supportive culture makes it manageable.
    2.0
    Training advisor (Soul be Trainer and Assessor)
    Jan 2026
    Southport QLD 4215Less than 1 year in the role, former employee
    No idea about education. This is an employment service, who dabs in eduction. Admins run the place.
    The good thingsnone. Some behinf the scenes people OK - but they know it's a nothing job
    The challengesPaying people a liveable wage
    5.0
    Jobs Advisor
    Nov 2025
    Mitchelton QLD 40531 to 2 years in the role, current employee
    Support compared to none
    The good thingsAn absolutely supportive company
    The challengesNo challenges at all
    1.0
    Jobs Advisor
    Nov 2025
    Brisbane QLD 40002 to 3 years in the role, former employee
    If you care about helping people then don’t work here
    The good thingsSome staff you work with
    The challengesEverything needs to be changed. The management are clueless and try to be friends with the staff. If they spent half as much time actually doing their job as they did talking about their personal lives they would be able to keep quality staff members.
    3 people found this helpful
    1.0
    Recruitment Adviser
    May 2025
    Caloundra QLD 4551Less than 1 year in the role, former employee
    There are better opportunities, its not as good as it sounds.
    The good thingsNot much, the staff working with you daily (not management) are very helpful and knowledgeable.
    The challengesSeveral things. Training is non-existent, if you are looking for an entry level opportunity, you are expected to be proficient after 3 days of online modules. Toxic undertone, you feel as like you are on eggshells consistently. Dont do it to yourself! Find a better opportunity elsewhere!
    1.0
    Recruitment Adviser
    Apr 2025
    Gympie QLD 4570Less than 1 year in the role, former employee
    ETC in my experience is a horrible workplace, I have never been put in a worse situation than what I did in the 3 months I worked there. There was weeks where none of the staff in the office would speak to me and when they finally did they told me they had bets on how long I would last without quitting. When brining multiple issues to my supervisor I was told to act like nothing was wrong and everything with get better. After getting put on 2 weeks mental health leave I had a “Performance Review” where my character, personality & work ethic was belittled and questioned via a Team’s meeting. I resigned effective immediately the following day as my mental health was at the lowest point it had ever been. I also observed staff speaking down and badly on the young people who attended the office for our services regularly. I would not recommend this company for employment or its services.
    The good thingsThere was no positives for me whilst working with this organisation.
    The challengesThe management and the staff of this office enabled the intimidation and belittling I was being subjected to continue even after multiple meetings. I was told to “act like nothing was wrong and things will get better”
    2 people found this helpful
    5.0
    Jobs Advisor
    Feb 2025
    Southport QLD 42153 to 4 years in the role, current employee
    Supportive, fun & rewarding
    The good thingsComing to work with a purpose, being able to have a positive impact on peoples lives & pays quite well and being not for profit if you have a mortgage(s) you benefit quite a lot, Co workers are mostly all great to work with around the GC sites
    The challengesFull time work, clients may not have the same outlook at employment as you do
    1.0
    Jobs Advisor
    Feb 2025
    Goodna QLD 43001 to 2 years in the role, former employee
    Push for outcomes, don't support staff and won't follow up serious misconduct complaints regarding the Area Manager
    The good thingsThe freedom to progress your caseload
    The challengesVery poor upper management
    1.0
    Training
    Feb 2025
    All Gold Coast QLD1 to 2 years in the role, former employee
    You’re just a number here. They have organisational values but don’t live them
    The good thingsBenefits are good. Flexible work
    The challengesAs a not for profit they are only focused on numbers and profit. People come last
    5.0
    Jobs Advisor
    Oct 2024
    Strathpine QLD 4500Less than 1 year in the role, former employee
    I have learned a lot.
    The good thingsWhat a great place to work in. Absolutely loved the team members, TL and Manager. Excellent exposure to diverse people on caseload.
    The challengesTime management can be challenging at times
    2.0
    Advisor
    Oct 2024
    Ipswich QLD 43051 to 2 years in the role, former employee
    Unethical practices and lack of Senior Management Supervision
    The good thingsProvided a great start to the industry and provided. When staffed and properly managed, it was a great workplace with rewarding moments with both staff and clients.
    The challengesSupport and proper management are lacking. Unfortunately, unprofessional relationships developed, resulting in unethical, unprofessional, and preferential behaviour from management. When brought to the attention of senior management, little to no intervention or results occurred.
    3.0
    Job Advisor
    May 2022
    Great workplace, but no focus on staff happiness and retention
    The good thingsWorking with people to find employment opportunities and training
    The challengesStaffing, salary, management and the feeling of sinking always
    5 people found this helpful
    5.0
    Team Leader
    Oct 2021
    5 to 6 years in the role, current employee
    Rewarding, life changing and fun workplace
    The good thingsETC is a great place to work, the people are a great team that has fun everyday. There are loads of benefits also with monthly ADO, salary packaging and a points based reward system to get great stuff like iPads, phones and more
    The challengesIt's always a challenge to assist the less fortunate in our communities to find employment especially long term unemployed, youth and disability clients but with great training and support from Management after a short time it becomes rewarding to change peoples lives for the better
    3 people found this helpful
    5.0
    Sales Support Manager
    Oct 2021
    7 to 8 years in the role, current employee
    'One team' culture in a rewarding industry!
    The good thingsETC are a great company to work for, the company's values align with my own. Everyone that works at ETC plays a different part in changing peoples lives everyday and its the 'one team' culture that really makes this workplace unique. The Star Rewards program as well as salary sacrificing is a real bonus! Connecting with community and the community support fund is what attracted me to work here and I haven't looked back. Originally coming into the industry with no employment services background there was no judgement and I was given opportunities to grow and develop along the way.
    The challengesEmployment Services can be a challenging industry at times, however very rewarding. The support you get right from induction at ETC, to the support of your team each day is what makes it special.
    3 people found this helpful
    5.0
    Human Resources Business Partner
    Oct 2021
    1 to 2 years in the role, current employee
    ETC is fun, innovative and lives its values which makes it a wonderful place to work.
    The good thingsThis is such a great place to work! Inspirational CEO and management team, ample opportunities for learning, growth and career progression, an environment that fosters innovation in every area, a huge range of staff benefits and rewards, ADO's, clear whole-business communication from the top down and teammates who are genuine, empathetic and achieve amazing results while still having fun along the way. It's a company that lives it's values of Respect, Integrity, Success and Empowerment and is one of the best places I have ever worked.
    The challengesIt's fast-paced and busy which is great as no two days are the same and you never get bored.... but you have to keep on your A-game! There is also a lot to learn when you first start but the induction process, training and support is exceptional.
    1 person found this helpful
    5.0
    Youth Advisor
    Sep 2021
    5 to 6 years in the role, current employee
    An opportunity for growth and development
    The good thingsWith an opportunity to experience new roles and ongoing training and development I have been able to continue to grow as an employee. There is also great salary packaging benefits, rewards systems, ADO's and a great family and work life balance.
    The challengesInduction training can be a lot if you are fresh in the industry but there is plenty of training and support available to help you through.
    3 people found this helpful
    5.0
    Outcomes Claims Officer/Business Relationship Support
    Sep 2021
    1 to 2 years in the role, current employee
    An innovative company with great people
    The good thingsA great company to work for a place where you feel appreciated and encouraged by management and given the ability to think outside the box a strong team environment which allows you to bounce ideas of each other.
    The challengesThe nature of the job brings challenges with it, working with disadvantaged people can sometimes be challenging but also rewarding
    2 people found this helpful
    5.0
    Sales Support Manager
    Sep 2021
    5 to 6 years in the role, current employee
    A job with excellent room for progression. A fantastic senior management team who embrace and encourage a fun team culture and recognise their employees hard work. I also greatly appreciate their transparency.
    The good thingsETC is an excellent company to work for. The company culture and "one team" focus makes working there a very positive experience. ETC encourages career development and are all about promoting from within. If you show a drive and passion, you will be recognised for it. Feedback is always welcomed and valued. Management take on board suggestions for improvement and appreciate innovative ideas.
    The challengesA very busy environment with a lot of conflicting priorities, this however is a direct reflection of the jobactive contract and is something that management have little impact on.
    1 person found this helpful
    5.0
    Outcome Claims Officer
    Sep 2021
    Less than 1 year in the role, current employee
    A great working environment with supportive co workers/ Managers and great benefits
    The good thingsGreat team to work with Great benefits including Salary sacrifice, Accrued days off, Rewards for meeting KPI's and your birthday off.
    The challengesNo real challenges to advise at this time
    1 person found this helpful
    5.0
    Operations Manager
    Sep 2021
    5 to 6 years in the role, current employee
    Best company to work for.
    The good thingsETC is a great company to work for. They are a great team, very supportive and great values. Has great benefits as a staff member. Everyone is like family and everyone is always willing to help each other out.
    The challengesWorking in this industry has it challenges with our customers. We service vulnerable people however the company has so many supports in place to assist this.
    1 person found this helpful
    5.0
    Finance Officer
    Sep 2021
    Less than 1 year in the role, current employee
    ETC is great at resourcing our team to enable us to assist our customers to achieve their goals. Which is a Win Win for all!
    The good thingsGreat culture throughout the business. Great opportunity to work in my dream job in an innovative company.
    The challengesI don't have any difficulties or challenges that haven't been able to be resolved quickly.
    1 person found this helpful
    5.0
    Payroll Officer
    Sep 2021
    1 to 2 years in the role, current employee
    So grateful for this quality position in a quality organisation
    The good thingsInnovative company who use and update technology to help get work done. People are really lovely. Great snacks and morning teas. Ongoing secure work. Great HR Team and Finance teams.
    The challengesWe work hard and there can be pressure to meet all of our deadlines but there is great support, teamwork and achievements made with recognition and rewards.
    1 person found this helpful
    5.0
    Team Leader
    Sep 2021
    1 to 2 years in the role, current employee
    Working with ETC is an experience and opportunity that I will always be grateful for.
    The good thingsWorking for ETC is like working with your second family. The values that ETC instil in it's delivery model and staff is next to nothing and there is always opportunities for career and personal development.
    The challengesEngaging with difficult and unmotivated customers. Once the barrier is broken though it is worth every bit of hard work to see them move forward!
    2 people found this helpful
    5.0
    Operations Manager
    Sep 2021
    3 to 4 years in the role, current employee
    my home away from home - my family away from my family! amazing place to work at.
    The good thingsAn amazing company who is very ethical and has a family feeling. You are really looked after as an employee. Plenty of opportunity for career development. Very supportive. One of the best organizations i have ever worked for.
    The challengesAs with any other business there are small challenges but you are always supported and they are always looking to improve. I guess the challenge is if you don't come from the industry and learning the new systems and programs but there is plenty of learning and development opportunities.
    2 people found this helpful
    5.0
    Marketing
    Sep 2021
    1 to 2 years in the role, current employee
    A great company to work who care about their staff and customers. Fantastic work / life balance and staff incentives.
    The good thingsThe working environment at ETC is fun and supportive with a positive culture. There are great employee benefits like monthly ADOs, salary packaging, and an awards program (staff bonuses for performance). There are many opportunities for career progression, and also options for personal development through study/training. I love that ETC is ethical, innovative and genuinely care about their customers and employees. A great company to work for.
    The challengesEmployment services can be a challenging industry but it’s worth it when you’re helping people change their lives.
    1 person found this helpful
    5.0
    Marketing
    Sep 2021
    3 to 4 years in the role, current employee
    The best company I've ever worked for. The culture is positive and Management is accessible and good to work with.
    The good thingsGood Management that is truly interested in personal growth and career progression. The company has an internal leadership development program, a learning system, an awards program that can reduce your living expenses, and 1 weeks' extra leave if you stay with the company for 5+ years.
    The challengesWe are working with some of the most disadvantaged people in the country, which can be challenging, but it also brings a lot of rewarding moments that make me feel like I have a job with purpose.
    1 person found this helpful
    5.0
    Administration Support
    Sep 2021
    Less than 1 year in the role, current employee
    A Strong Management Team who support, encourage and empower me to undertake my role and make each day enjoyable to come to work.
    The good thingsHaving a supportive manager, a great team who respect, trust and care for each other. Having a work life balance. Company Star Rewards Program is awesome.
    The challengesStarting a new job, is always challenging. The induction process and continued support has made learning new systems a lot easier.
    1 person found this helpful
    5.0
    Team Leader
    Aug 2021
    5 to 6 years in the role, current employee
    A highly rewarding company to work for, with great support, career development and outstanding satisfaction
    The good thingsThis company has to be the best company I have worked for. The Respect, Integrity, Success and Empowerment is evident in all levels of this company. It is truly a privilege to work with such wonderful people. They are truly my working family
    The challengesI have no issues working with this company.
    1 person found this helpful
    5.0
    Team Leader Employment
    Aug 2021
    1 to 2 years in the role, current employee
    Very supportive workplace with lots of perks and work life balance
    The good thingsMonthly ADO's, friendly atmosphere, Star points
    The challengesEvery day is a challenge in its own way. This keeps the brain thinking and ticking along. There is nothing however that is not achievable as there is always plenty of support
    1 person found this helpful
    5.0
    Team Leader
    Aug 2021
    3 to 4 years in the role, former employee
    I have had such a positive Bright and Positive experience while working with ETC. From Starting as an Administration Trainee not knowing what I was wanting to do for a career to now being a Team Leader, I had such amazing support from all my members and most importantly my managers. I could not have succeed this far in my career without the support and determination my managers put in to me pushing to get to the position I am now in
    The good thingsWorking for ETC has so many benefits such as ADO'S, Star Rewards and Salary packaging but what really makes ETC stand out is the family culture they bring to welcoming new staff on board, you have constant support and never have to worry about getting assistance from another employee
    The challengesLearning a new role and all the changes that happen within employment services
    1 person found this helpful
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