Epichealth
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    Epichealth
    (16 reviews)
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    Company Reviews

    Working at Epichealth

    2.516 ratings in total
    5
    5
    4
    0
    3
    0
    2
    4
    1
    7
    63%
    Rate salary as high or average
    31%
    Employees recommend this employer to friends
    Work/Life balance
    2.6(16 ratings)
    Career development
    2.6(16 ratings)
    Benefits & perks
    2.4(15 ratings)
    Management
    2.2(16 ratings)
    Working environment
    2.7(16 ratings)
    Diversity & equal opportunity
    2.8(16 ratings)
    Ratings for Epichealth are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 16 reviews sorted by most recent
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    2.0
    Medical Receptionist
    Jul 2025
    Ocean Grove VIC 3226Less than 1 year in the role, current employee
    Amazing nurses and admin. Management and higher management needs a complete overhaul. UNDERPAID AND OVER WORKED
    The good thingsOther part time admin and nurses are lovely. The patients were the highlight of every day
    The challengesManagement was very unorganised and immature with gossip and bickering. Required to be flexible but rostered over minimum hours constantly and not flexible with rostering or sticking to requirements of the employee.
    1.0
    Registered Nurse
    Mar 2025
    Warrnambool VIC 32803 to 4 years in the role, current employee
    Worked for this company for more than 2 years, very unsupported management, won't respond to work and health and safety issues, they don't pay award salaries, put staff and patients safety at risk.
    The good thingsSupportive doctors, great admin staff
    The challengesUnsupported management
    1.0
    Nurse
    Mar 2025
    Warrnambool VIC 32803 to 4 years in the role, former employee
    Great, until you approach management about the many issues in the workplace which need attention and you get terminated for a trumped up reason. Not even done face to face, email sent half an hour after finished my shift.
    The good thingsDoctors and fellow nurses and receptionists great to work with.
    The challengesUnsupportive upper management who have no regard for their staff. Disregard feedback from staff. Wont allow staff to have meetings to discuss issues in their workplace. Uncompliant with regards to OH&S putting staff and patients at risk.
    1.0
    Clerk
    Jan 2025
    Yarra Glen VIC 3775
    You are just a number and not recognised for your work
    The good thingsDoctors and colleagues are friendly, knowledgeable and a pleasure to work with
    The challengesHead office and upper management do not value their employees, you are just a number on the balance sheet. They have no regard if you are doing a good job or not, they are only focused on the bottom line
    2.0
    Administration Role
    Apr 2024
    Geelong VIC 32203 to 4 years in the role
    Bad management
    The good thingsThe staff members at reception are great to be around
    The challengesUpper Management have awful communication and don’t know how to run a company at all. Makes the workplace toxic
    1 person found this helpful
    1.0
    Clinic Staff
    Apr 2024
    Melbourne VIC 30003 to 4 years in the role, former employee
    Mixed feelings, sad that it is headed in the direction in now is.
    The good thingsLovely people to work with in the clinics. Great Doctors, Nurses and staff.
    The challengesVery poor communication from above, company is profit focussed at the expense of staff welfare and non compliance with awards.
    5.0
    Administration Role
    Aug 2022
    1 to 2 years in the role, current employee
    Excellent experience in terms of growth , personality development and building professionalism. Also, ,making amazing friends.;)
    The good thingsGreat working team , very friendly., warm working office environment
    The challengesHectic calls sometime especially due to covid related things.
    1.0
    Worker
    Jul 2022
    current employee
    Poor, would not recommend
    The good thingsThe day to day staff were pleasant and easy to work with
    The challengesManagement is out of touch and punative to constructive feedback
    1 person found this helpful
    5.0
    Receptionist
    Apr 2020
    3 to 4 years in the role, former employee
    Passionate about quality health care
    The good thingsI enjoyed working for Epichealth medical practice in Ocean Grove. Great opportunity to grow and a vibrant team of people who want the best for their community. A company with a passion to deliver quality health care across all sites.
    The challengesThe fact that I had to move geographically and give up my position. I have worked in many medical practices and this is a site I will truely miss.
    1 person found this helpful
    5.0
    Practice Leader
    Apr 2020
    3 to 4 years in the role, current employee
    Great Experience
    The good thingsFantastic teams and great career opportunities. I have enjoyed working with Epichealth and will do so for many years to come.
    The challengesNone, Management are fantastic. Great team to work with
    1.0
    Admin
    Mar 2020
    Horrible place to work
    The good thingsGood doctors, nurses and staff in general
    The challengesPoor communication from higher management.
    3 people found this helpful
    5.0
    Medical Receptionist
    Jan 2020
    3 to 4 years in the role, former employee
    Good clinic to work at and friendly team
    The good thingsEasy work compared to other clinics, good work environment, friendly team, job variety
    The challengesNo staff room but the shops are right there.
    5.0
    Receptionist
    Jan 2020
    1 to 2 years in the role, current employee
    Great work life balance
    The good thingsThe job gives me enough flexibility to have a work life balance, and there's plenty of support whenever i face challenges in my job.
    The challengesKeeping up with all the changes in the medical industry
    1.0
    Receptionist
    Nov 2019
    The worst administration job I have ever had.
    The good things- Pleasant nursing staff.
    The challenges- Appalling lack of management system - No practice managers, no oversight for reception staff - No effective communications system for reception staff - Toxic work environment created by miserable doctors and staff - Extremely high staff turn over (including doctors)
    2 people found this helpful
    2.0
    Receptionist
    Nov 2017
    1 to 2 years in the role, current employee
    Difficult management
    The good thingsWorking as a team and understanding together the challenges.
    The challengesManagement are indecisive
    1 person found this helpful
    2.0
    Medical Receptionist
    Sep 2015
    1 to 2 years in the role, current employee
    Poorly run
    The good thingsSome lovely staff
    The challengesEquipment inadequate
    1 person found this helpful
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