Ergon Energy
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    Ergon Energy
    (88 reviews)
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    Company Reviews

    Working at Ergon Energy

    3.788 ratings in total
    5
    35
    4
    20
    3
    11
    2
    12
    1
    10
    96%
    Rate salary as high or average
    70%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(88 ratings)
    Career development
    3.3(88 ratings)
    Benefits & perks
    3.5(88 ratings)
    Management
    3.0(88 ratings)
    Working environment
    3.7(88 ratings)
    Diversity & equal opportunity
    3.7(88 ratings)
    Ratings for Ergon Energy are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 89 reviews sorted by most recent
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    most recent
    5.0
    Power Station Operator
    Jan 2026
    Bedourie QLD 48291 to 2 years in the role, former employee
    Incredible learnings, unique environment and a well paid workplace. Would go back in a heartbeat!
    The good thingsVery co-operative and helpful management. The more you engage with seriousness and dedication, the more they provide opportunities to learn and grow. Seems fair why Ergon has one of the best retention rates to what I've ever seen!
    The challengesCasual roster that wasn't set by supervisor and left for a team to figure out themselves invited a lot of friction between team members. In spite of the remoteness, the supervisor should have taken the opportunity to involve themselves a bit more.
    5.0
    Electrical linesman
    Mar 2020
    3 to 4 years in the role, former employee
    Great place to work
    The good thingsGreat culture, understanding management
    The challengesA fair bit of away work during storm season
    5.0
    Customer operations officer
    Mar 2020
    1 to 2 years in the role, current employee
    Great company to work for
    The good thingsAmazing people to work for. Excellent pay rates and hours.
    The challengesNot much opportunity to convert to full time employment.
    2.0
    Customer Service Representative
    Dec 2019
    Less than 1 year in the role, former employee
    Same old big Corporation. The GM is great - too bad the call centre is not.
    The good thingsPaid a lot more than any where I have been for not doing too much.
    The challengesThe systems and extreme pressure for KPIs . Management and particularly Team Leaders were not that helpful and there appeared to be a \"little club\" but you get that with most jobs. As a new member was trained very differently to other intakes and thus made transition difficult which was not taken into consideration and thus my time was very unwelcoming.
    1 person found this helpful
    1.0
    Support
    Nov 2019
    5 to 6 years in the role, current employee
    Disgusting
    The good thingsNothing Poor Management,No Leadership, No Business Accountability
    The challengesNone, apart from dealing with Business issues No Support All smoking mirrors
    5.0
    Strategic Sourcing officer
    Nov 2019
    fantastic place to work
    The good thingspeople and the working culture was fantastic
    The challengescommunication was sometimes difficult with some management levels as it is a large diverse organisation
    4.0
    Network Services Specialist
    Nov 2019
    Working with my fellow employees was an amazing experience and the culture of training and safety was by far more comprehensive then any other place I have ever worked.
    The good thingsThe staff and environment are amazing.
    The challengesThe clients have the opinion that their connection is a right and not something they have to pay for.
    2.0
    Customer Service Representative
    Nov 2019
    3 to 4 years in the role
    Great for the first year, miserable for the rest of the time until I left.
    The good thingsCoworkers were pleasant, job was easy for the pay, some managers were good
    The challengesUpper management setting ridiculous KPIs a year after I started, rampant cronyism among middle management and \"cog\" level feedback about system usability being ignored.
    5.0
    Accounts Receivable Officer
    May 2019
    1 to 2 years in the role, former employee
    great team, great work place, only left due to family to return to Capital city
    The good thingsTeam & people you work with (Rockhampton Office). Fantastic work environment, realistic expectation of work loads & opportunities of growth within the business
    The challengesNo on site Parking but there is parking down the side streets
    3.0
    Trades Assistant and Storeman
    May 2019
    5 to 6 years in the role, former employee
    To be greatful for a job I liked and New before it goes because of down sizing.
    The good thingsCareer Development and mateship .
    The challengesCourses and working with experience workmates who no there jobs and learning of them.
    1.0
    Electrician
    May 2019
    Good experience but glad I no longer work there!
    The good thingsPay wasn’t bad Tools and vehicles where ok
    The challengesManagement never listens to workers in the field
    5.0
    Qualified Linesperson
    May 2019
    1 to 2 years in the role, current employee
    Follow the rules
    The good thingsGood work conditions
    The challengesEnsuring u know what u are doing
    1.0
    Specialist
    Feb 2018
    more dead wood than a tassie forest
    The good thingsGOC, some decent people.
    The challengesinept & incapable management, no accountability, promotions to consistently poor performers
    1.0
    Engineering Manager
    Feb 2018
    All depends who your supervisor is good or bad, NOT A GREAT PLACE TO WORK!
    The good thingsManagement is loose, basically can get away with anything. Can have days off and management are too weak to even question absences.Medi
    The challengesManagers with no management experience. Ex tradespersons or engineers with no management skills. Heavily unionised. If you have staff dramas, sort it out , out side of work. DON’T LET MANAGEMENT OR HR INVOLVED, they will be of no help what so ever!
    2.0
    Linesman
    Feb 2018
    3 to 4 years in the role, current employee
    Awesome pay, questionable management.
    The good thingsThe pay and conditions are outstanding.
    The challengesMost field workers are treated like second class citizens by middle and upper management.
    5.0
    HR Officer
    Feb 2018
    Great place to work, great money, management out of touch in regional areas, work life balance a struggle with staff taking redundancies though.
    The good thingsFlexibility, wages, conditions
    The challengesWork life balance, protocols
    3.0
    Senior Analyst
    Feb 2018
    3 to 4 years in the role, current employee
    .
    The good thingsInteresting industry
    The challengesGovernment enterprise, hierarchical, slow moving, political
    4.0
    Electrical Distribution Designer
    Feb 2018
    9 to 10 years in the role, current employee
    opportunities are here if you are will to hope out of your comfort zone
    The good thingscolleagues that I work with are helpful.
    The challengestrying to improve skills as well has obtaing a better salary
    4.0
    Contact Centre Representative
    Feb 2018
    Less than 1 year in the role, former employee
    Intense but good
    The good thingsPaid training, lots of opportunities once you’re in
    The challengesPressure to reduce call time but have a one call resolution - sometimes to resolve the call there needs to be allowance for time
    1.0
    Apprentice Electrician
    Nov 2017
    3 to 4 years in the role, former employee
    Kicked in the guts and left out to dry without a license.
    The good thingsHigher than average apprentice wages, benefits and 9-day f/night
    The challengesGetting the respect of peers and fitting in while being rotated between crews constantly and not being listened to in regards to training progress.
    4.0
    finance
    Nov 2017
    learnt alot with great people
    The good thingspay, opportunity to learn
    The challengesfrustrating trying to get things done when bureaucracy often got in the way
    4.0
    Shared Services Manager
    Nov 2017
    Great place to work
    The good thingsGood people, great opportunities, and somewhere you can be proud to work
    The challengesSurviving the merger, delivering substantial savings and still get the job done
    2.0
    HSE Manager
    Nov 2017
    3 to 4 years in the role, former employee
    At Ergon HR care less about people and more about their own positioning.
    The good thingsStrong Union representation
    The challengesAbsent management that are only considerent of their own progression, and not that of the business or its employees.
    1.0
    Call Centre Operator
    Nov 2017
    3 to 4 years in the role, former employee
    Support and recognition needs attention
    The good thingsSometimes there was epic food days and when there was a birthday there was free cake
    The challengesNo support and zero recognition, poor communication about important mergers and company direction.
    5.0
    Customer Assist Officer
    Nov 2017
    Less than 1 year in the role, former employee
    It was a great experience getting lots of support.
    The good thingsPeople, incentives and culture.
    The challengesWorking in financial hardship.
    5.0
    Customer Service Representative
    Oct 2017
    Less than 1 year in the role, former employee
    Very supportive work place
    The good thingsVery supportive, very invested in training their employees and very friendly workplace. Great staff room facilities and very supportive management team
    The challengesNot a lot of full time opportunities mostly casual work teams
    5.0
    Electrician
    Oct 2017
    11 to 12 years in the role, current employee
    Great working environment
    The good thingsOverall top place to work, heaps of opportunities.
    The challengesOveral groet place to work, can not say a bad thing, have always been treated well within the company. great family friendly job.
    1.0
    Scheduler
    Aug 2017
    Terrible experience
    The good thingsNot much can be said about the management, and HR.
    The challengesWorking with staff and management that do not work within the business rules and follow procedures.
    5.0
    EFM/Linesman
    Aug 2017
    The best organisation I have ever had the privilege of working for.
    The good thingsTeam environment, outdoors work, meeting nice people, power restoration and the satisfaction of jobs completed.
    The challengesWeather, customer diversity, sometimes long and odd hours.
    2.0
    Linesman
    Aug 2017
    Mackay QLD 47405 to 6 years in the role, former employee
    Good experiences but wouldn't work for the company
    The good thingsMoney, experiences as an apprentice.
    The challengesAfter apprenticeship is becomes very mundane. ie; No travelling.
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    Reviews by location
    Mackay & Coalfields QLDWestern QLD